Palmetto Publishing Reviews 

1,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and professional staff for their helpfulness, patience, and supportive guidance throughout the publishing journey. The service provided is frequently described as exceptional, with many appreciating clear communication, personalized attention, and an efficient process. Reviewers are particularly impressed with the quality of the final product, noting their books were brought to life as envisioned, often with beautiful covers and layouts. However, some people were dissatisfied with aspects like sloppy or rushed work, missed editing deadlines, and insufficient feedback. A few customers also noted issues with post-publication support, such as e-book delays and concerns about global distribution.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the professional and... See more

Product

Customers had positive experiences with product, with many expressing satisfaction with the final outcome and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and r... See more

Company replied

Rated 5 out of 5 stars

Amazing people who are definitely dedicated to their work and yours. No issues, consistent communication,updates,emails and text. Palmetto Publishing is a company that you can trust. And finally,... See more

Company replied

Rated 5 out of 5 stars

A+ for Communication. I was kept in the loop continuously. Palmetto has a wonderful team of caring and very efficient professionals. I am so happy I chose to publish my book with Palmetto. I was i... See more

Company replied

Rated 5 out of 5 stars

All of my experiences with this organization have been outstanding! Anna Lynch, in particular, has been consistently helpful, responsive, and supportive throughout the entire process. She has been a p... See more


Company details

  1. Book Publisher
  2. Multimedia and Electronic Book Publisher

Written by the company

Palmetto Publishing is an independent self-publishing house in South Carolina, we at Palmetto Publishing believe that every person has a story to tell. We are passionate about giving authors the opportunity to share those stories with the world, providing them with an incomparable publishing experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,091)

342 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience!

My experience with Nick and Natalie has been amazing at Palmetto. My book was held dear and respected and I didn’t feel like just one out of many of their authors. The work was done very quickly and very well and changes were easy to make.

12 May 2026
Rated 5 out of 5 stars

As a first-time author

As a first-time author, I was pleased with the service and support I received as I navigated the ins and outs of the publishing process. The team was responsive, encouraging, and helpful in answering questions along the way, which made the experience feel much more manageable and positive.

8 May 2026
Rated 5 out of 5 stars

From the Cover to the Spine Palmetto Publishing is On Time!

I had an absolutely outstanding experience with this publishing company. From start to finish, the entire process was seamless, stress‑free, and handled with true expertise. Every team member I worked with was so natural, supportive, and genuinely professional. They anticipated my needs, guided me with clarity, and made the journey of bringing my book to life feel effortless. I couldn’t be happier with the final result. Highly recommend!

11 May 2026
Rated 5 out of 5 stars

Palmetto Publishing

The people at Palmetto Publishing have all been fantastic. Each one of them that I dealt with had their own area of expertise and they stayed in their own sand box.
From options to recommendations, formatting to marketing ...In all the areas I sought help, the bases were well covered.
I highly recommend giving them a chance to help you make your work shine.
Sincerely,
Marcus Cloer

6 May 2026
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Reply from Palmetto Publishing

Thank you so much! We truly appreciate you!

Rated 5 out of 5 stars

So helpful and encouraging

From the first phone call to the publication of my book, the folks at Palmetto were superb. They were helpful, friendly, timely with requests and thoroughly professional. It made my first attempt at publishing easy and satisfying.

28 April 2026
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Reply from Palmetto Publishing

Thank you so much for your kind words!

Rated 5 out of 5 stars

What an amazing team at Palmetto…

What an amazing team at Palmetto publishing. I was assisted by Erin Miller throughout the whole process. Erin was so patient, so attentive, available and answered all my questions, which were alot, and kindly and patiently communicated with me until we got the book the way I wanted it. Excellent customer care, excellent communicator, excellent excellent lady. I will work with Erin again.

4 May 2026
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Reply from Palmetto Publishing

Erin is fantastic! Thank you so much!

Rated 5 out of 5 stars

Everything about it

Everything about it. The whole experience was a wonderful thing to be apart of!

My Project manager Natalie Ireland was so great to work with!

6 May 2026
Unprompted review
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Reply from Palmetto Publishing

Thank you so much for your kind words!

Rated 5 out of 5 stars

I had a wonderful experience working…

I had a wonderful experience working with Palmetto Publishing on my book Grandma, Go Wash Your Hair. From start to finish, their team was professional, responsive, and easy to work with. Communication was clear and timely, and they guided me through each step of the process with patience and care. I’m very pleased with how everything turned out and would recommend them to other authors.

1 May 2026
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Reply from Palmetto Publishing

Thank you so much for your kind words! We sincerely appreciate you!

Rated 5 out of 5 stars

Supportive Publish Experience!

Publishing a book can be a very stressful and scary experience, but Palmetto Publishing made it easy! They guided me every step of the way from editing, illustrating, and selling my book through Amazon and Barnes and Noble. It has been such a pleasure working with Reeves, Erin, and my illustrator. I would recommend them if you are looking to publish your own story.

27 April 2026
Unprompted review
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Reply from Palmetto Publishing

Thank you so much for your thoughtful response! We truly appreciate you!

Rated 5 out of 5 stars

My Second Book with Palmetto

This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and responsiveness earn an A+. Thank you, Colby Kephart, Ryan Mace, and staff. Well done!

1 May 2026
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Reply from Palmetto Publishing

We truly appreciate you for trusting us with another book! Thank you so much!

Rated 5 out of 5 stars

Above and beyond!

The process of a publishing journey with Palmetto has been incredibly smooth. Every step through the process has been concise, straightforward and professional. This is my fifth novel to publish. My experience with other publishers was like riding on the tide of a stormy sea, but the process with Palmetto has been a journey on a a calm lake! I’ve had the expertise from beginning to end with two individuals - Annaliese Levy and Natalie Brock, and both have exceeded all expectations. My whole experience with Palmetto has been on a platform of integrity, which is rare in the fabric of society nowadays. Thank you Annaliese and Natalie for your patient guidance through all aspects of presenting a beautiful book to my readers.

23 April 2026
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Reply from Palmetto Publishing

Thank you so much for your kind words! We are so happy to hear about your experience!

Rated 5 out of 5 stars

Julia Mckenna was incredibly helpful…

Julia Mckenna was incredibly helpful and knowledgeable. I really enjoyed working with her. The editing team did a fantastic job and were easy to work with. Nick Johnson was very attentive and made the process very user friendly.

30 April 2026
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Reply from Palmetto Publishing

They are the absolute best! I am so happy to hear about your experience!

Rated 5 out of 5 stars

They were really good

They were really good. It was my second with them. i will write third book primary because of Palmetto Publishing. Chloe is tremendous. Overall 5 stars.

30 April 2026
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Reply from Palmetto Publishing

Thank you so much! She truly is!

Rated 5 out of 5 stars

Delivered what they promised.

Delivered what they promised...on time and almost always done correctly. I'm very happy.
Twoyearsbook.com is the final product

29 April 2026
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Reply from Palmetto Publishing

Thank you so much! We truly appreciate you!

Rated 5 out of 5 stars

The pleasure of working with professionals

I recently had the great pleasure of publishing a book with Palmetto Publishing. From signing the contract to the final stages of printing, I was consistently impressed by the team’s prompt responses and steady professionalism. This is a company staffed with people who take the craft of publishing seriously and approach their work with integrity.

I am especially grateful for the invaluable support and guidance of my project manager, Natalie Brock. Her thoughtful assistance with copyediting, cover design, and interior layout was instrumental in bringing the book to completion — a fact made beautifully clear when I recently held the proof copy in my hands.

Thank you, Natalie, once again for your exceptional help and unwavering professionalism.

Sincerely, Ahmed Hussen
(The Dessie Kid--the title of my book)

29 April 2026
Unprompted review
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Reply from Palmetto Publishing

Thank you so much! Natalie is amazing, and we are so lucky to have her! Thank you for letting us bring The Dessie Kid to life!

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