Today was our second visit to Pal Joey and we are SO happy with the result! Dan was AMAZING so so knowledgeable, patient & organised helping us get sorted. Suits are insane, look gorgeous and fit grea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called the shop to ask for guidance on what size suit to order. The staff were extremely professional and advised me to go up one size. The suit arrived promptly and fits perfectly. Excellent custom... See more
Fabulous service from this company of several occasions. Repeat customer for son and just about to buy for husband. I call the shop if I have a question and they are so nice and helpful. Special ment... See more
Orderrd On Line. Amazing Suit, Amazing Quality. Delivery Was Very Quick. Staff Was Extremley Helpful Over The Phone. I'll be Visiting The Store For Our Wedding Suits Soon. Ready For October. Gre... See more
Company details
- Tuxedo Shop
- also in
- Formal Wear Store
Written by the company
Our philosophy is simple, everyman should have an opportunity to dress like a gentleman. This is why we offer high quality suits at an affordable price. Our unique limited edition styles are designed and manufactured by us so you wont find them anywhere else in the world! Pal Joey Clothing established since 1988.
Contact info
UNIT 15 ENTERPRISE COURT, NE23 1LZ, NEWCASTLE, United Kingdom
- 01670734907
- info@paljoeyclothing.com
- paljoey.co.uk
4.6
Excellent
728 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing quality 10/10
3 August 2026
Returned a suit
Returned a suit, tie , waist coat chain and clip
But wasn’t refunded the cost of the tie. I emailed on Thursday when I received the notification but still no reply to my email. I’ve also tried to phone but no one seems to answer.
6 August 2026
Unprompted review
The size was very small
The size was very small
Ive returned for a refund and will order bigger size.
But i need waist in trouser different than you offer and dont know how to order this way.
Can you call me on 07710090372
Gareth
1 August 2026
The suit did not look anything like it…
The suit did not look anything like it did in the picture and the material it’s self is clearly the cheapest stuff use could get
26 July 2026
Reply from Pal Joey
Hi, we're sorry to hear you're disappointed with your purchase.
We do find this feedback a little confusing, as the suit shown on the model in the product images is the exact item that is supplied to customers and has not been substituted for a different product.
For this reason, we're not sure what specifically you feel looks different from the photos.
The fabric composition and material details are clearly listed in the product description to help customers make an informed purchase before ordering.
If there is a specific issue with the fit, appearance, or if you believe you've received the wrong item, please send us some photos via direct message or contact our customer service team.
We'd be happy to investigate and help resolve the issue.
Gary squeezed me in last minute and was…
Gary squeezed me in last minute and was in and out of the shop with 5 star service, will 100% be back and recommending to friends and family. Cheers
1 August 2026
Unprompted review
Brilliant place will always recommend…
Brilliant place will always recommend Brilliant staff aka on the phone.
17 July 2026
Great quality and price
I have ordered two suits now from paljoey the quality and sizing is spot on, delivery is quick and all I can add is if I have any events in the future I will buy again, what more can you ask for competitive pricing perfect sizing and quality ☺️
13 July 2026
Great product all 3 piece suit true to…
Great product all 3 piece suit true to size. Fast delivery
17 July 2026
Gary was excellent
Gary was excellent. When the extra mile to make me feel comfortable and made sure the suit was perfect.
18 July 2026
Unprompted review
It’s great for value good customer…
It’s great for value good customer service definitely recommend it over and over again big thanks
2 July 2026
Great customer service
Great customer service, girl I spoke to on phone when I wanted an exchange was lovely and very helpful, suit is fantastic for summer wedding,
26 June 2026
Gary was brilliant
Gary was brilliant. He was so helpful in getting my son sorted with his first suit. He made the experience a good one! We will definitely be back
9 July 2026
Unprompted review
Amazing service but the size wasn’t…
Amazing service but the size wasn’t right other then that a very good company to purchase from
1 July 2026
Good experience
Great , good communication ,fast delivery sizing was exactly as recommended on website
29 June 2026
If I could give more than 5 stars I…
If I could give more than 5 stars I would. The customer service was a next level, couldn't do enough to accommodate and helped get my suit in a short time frame for a wedding. As for the suit it's self, it is class. Looks better than I could have imagined. Proper smart. Will definitely be a returning customer. Thank you
30 June 2026
Order a suit for my son prom very last…
Ordered a suit for my son prom very last minute it arrived 2days before and fitted absolutely perfect. He even got voted best dress at the prom. Thank you
27 June 2026
Customers service is very helpful and…
Customers service is very helpful and friendly would use again
27 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.