Ordered the jacket on December 14th. Website indicated arrival in time for Christmas. Received.no shipping updates so I contacted Customer Service (this company should be ashamed to use that term) vi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered the jacket on December 14th. Website indicated arrival in time for Christmas. Received.no shipping updates so I contacted Customer Service (this company should be ashamed to use that term) vi... See more
Company replied
I love these jackets really great quality decent price. Excellent fit and they look great They have a feature of custom making on their website. I think I will save up and have them put together a c... See more
Tracking updates were accurate. The coat was packaged with care. The size was perfect. The coat is very stylish and looks great on my husband.
Once you reach out to pala leather,you will get an immediate response from a knowledgeable individual ines.they are willing to go above and beyond to satisfy they're customers.i bought the goose down... See more
Palaleather is revolutionizing fashion by personalizing leather jackets. We specialize in providing you the best leather jackets, using the high-quality leather available.
2109 Moon Road 15, 215000, Suzhou, China
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This leather jacket is a piece of ART .
Beautifully crafted with master workmanship.
My size 4XL fit me perfectly.
Thank you for your craftsmanship and I'm waiting for another one in few days.
I have ordered 2 jackets and I'm sure that the next one will be Beautiful also.
I love the jackets and the customer service is outstanding…
I really like the jacket. However, I didn't get the sliver necklace. I received a pair sun glasses, which I don't like.
The jacket arrived quickly, and is beautiful! The fit is great with the custom alterations. The leather is soft and supple.
No order tracking. No response or update after placing order. Still waiting for my order.
The jacket fits true to size . The leather is very buttery soft. I think it’s an amazing value for the price. Yo be honest I think I’ll replace the buttons which are metal, but overall I have to say very very happy.
I have received the jacket, it is better than I could have imagined.
Th custom fit is perfect, the designs, detail, hardware and manufacturing is impeccable and everyone who has seen me wear it have commented on how good the jacket is!
I can assure you that you will not be disappointed nor will you regret ordering a jacket from them.
Ines was my point of contact, she was so helpful and understanding, no question was silly and she went out her way to help.
I have bought leather jackets for almost 40 years, this is definitely the best one I have ever bought, well worth the money.
Cannot wait to place a second order, the quality is second to none.
Thankyou Pala leather
Everything went smoothly. Communication was good. Jacket arrived ..securley packaged for overseas shipping. THANK YOU!!
The jacket looks/feels highly selected goatskin leather. VERY HAPPY with my decision to select palaleather for my bomber jacket.
I asked for something a little bit different, and the passed with flying colours, very highly recommended, Ben
Very happy, came earlier than quoted, and the quality is top notch, no flaws at all from what I've seen so far. Smells nice and fresh too when unboxed.
I have had a couple of scams atm, from other places.
Trying to order for my birthday sadly, and I'm so glad to say that this IS real! And is a real site!
You will be very shopping from here.
Friendly and reasonably quick replies in emails. And very helpful and forthcoming with more information about aftercare too.
Very greatful and looks amazing, good job, I'll definitely be coming back and would recommend a friend! Worth every penny.
This really made my birthday even more epic!
My jacket I ordered is a little bit big on me but that's because I'm extra small size and it's a small. I guess if they did xs that would be even better haha.
Pala leather is patient. The Pala leather website convinced me that their products use high quality leather.
The article is conform by my order.
Good article that suit well and best price
I appreciate the support from customer service and the timely way that I received my response via email.
I purchased 5 jackets from palaleather this tells me how good you guys are thank you Roberto moncayo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.