I just accidentally saw pakke.dk while searching how can I send my documents overseas. Tried to get a quotation and found the cheapest but fast way of sending my document. I have sent my doc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I just accidentally saw pakke.dk while searching how can I send my documents overseas. Tried to get a quotation and found the cheapest but fast way of sending my document. I have sent my doc... See more
We are involved in business working 24/7. Every weekend one of our employees has a weekend duty with notifications on the phone on so to react for any e-mails arriving. One Saturday, on my duty... See more
Pakke.dk is unreliable and overpriced, with around a 50% success rate at best. Scheduled pickup slots are frequently missed, and customer support is slow and takes little responsibility when things go... See more
Company replied
Company details
Written by the company
Pakke.dk er en dansk virksomhed etableret i 2012 med datterselskaber i Sverige, Norge og USA. Pakke.dk har gennemført mere end 1.5 millioner forsendelser - og har hertil en stor fast kundebase som jævnligt benytter hjemmesiderne i 4 lande.
Contact info
Ringvejen 1, 8500, Grenaaa, Denmark
- 70 201 401
- info@pakke.dk
- pakke.dk
3.0
Average
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 29% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant help thank you
8 May 2023
Very easy and straight forward
Very easy and straight forward, good prices compared to others.
7 May 2023
Thumbs up :) !
3 May 2023
To late our delivery
24 April 2023
Reply from Pakke.dk
Dear Harikrishna
Your package was delayed due to missing informations for export clearance. While waiting for the required information, your shipment was put on hold.
We hope this resolves the matter
Kind regards,
Pakke.dk
very good!!!!!!!!!!!!!!!!!!
24 April 2023
Everything was OK
14 April 2023
Very good CUSTOMER Service
14 April 2023
The package wasn’t picked up on the…
The package wasn’t picked up on the date we booked, and the helpdesk has not returned our messages.
EDIT: 1-> 3 stars. They did quickly reply to my review and were very helpful since then, picking my package up (a couple of days late) and coverinf costs.
9 April 2023
Reply from Pakke.dk
Hi Nicky
We are very sorry that our subcontractor did not pick up your package in time. We would very much like to make a refund of the collection fee - please contact our customer service at support@pakke.dk regarding this
Kind regards,
Pakke.dk
I sent my parcle to my client last…
I sent my parcle to my client last November, and this parcel was returned this March back to me. The answer I got from Pakke.dk is I should contact Dao by myself, and it's not their business. But I paid money to pakke.dk directly ,not Dao.
19 April 2023
Unprompted review
Reply from Pakke.dk
Hej Sue
Vi har desværre brug for lidt flere informationer for at finde din sag i systemet. Oplys meget gerne dit ordrenummer, så vi har mulighed for at tage et kig på sagen.
Vi håber på at høre fra dig!
Mvh Pakke.dk
Super good service
Super good service , the documents reached in time and I will use them again
3 March 2023
you guys are just the best in what you…
you guys are just the best in what you do. simple.
31 March 2023
Perfect
Perfect! I can’t describe this website in other words than perfect! Absolutely recommend and I will be using it every time. Thank you!!
30 March 2023
God info. om levering
14 March 2023
Very good customer service
13 March 2023
Nothing to point out. The company works as it should.
It works as it should. Keep the good work.
19 March 2023
Competitive pricing for local and…
Competitive pricing for local and international shipments. Perfect if you are running a small business, or need to make one-off shipments using a courier service.
14 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.