Pakconnectcargo 

Delivery was on time services are good and satisfactory

Never ever send your parcels through Pak Connect Cargo as they never deliver parcel on time and keep making excuses. Very disappointing, they lie to their costumers , they told me every day a new date of delivery and never delivered on that date, this is my second time experience with them, first was also very worse and I had to pick my parcel from other city because they were not delivering me to my home address which they mention on their website “door to door service” very pathetic services

Absolutely appalled at the way our shipping has been sent to us.
We shipped 36 boxes in total of which some were of crockery - 90% has come in pieces. The company refuses to take responsibility and the person I spoke to was extremely rude and defensive.
On top of that we are still waiting for 10 more items to arrive - god knows what state they will arrive in - all the boxes were opened and some things were thrown into other boxes.
I’m trying to get intouch to get a claim form but no one is answering their messages or phones. If they do not respond, I’ll be contacting the media and legal services to do a report on them.
DO NOT USE THIS COMPANY.

Very bad experience with them.
Sent two parcels from London to Lahore on 4th April 2025. One parcel was delivered which was damaged and opened and things were missing as well and the second parcel still hasn’t been delivered to the destination and whenever I called them they promised me to deliver next week but still waiting.
And now they promised me to deliver by 15th August 2025.
Very frustrating and unprofessional service.
Hopefully I won’t use them again.

They gave me a specific date and time to collect my stuff. The company confirmed it a day before, and I even took a special day off. Then the driver called the next day and said, “I’m on the way, I’ll be at your place in about 2 hours.” Then, about 30 minutes before arriving, he said, I’m not coming due to some reasons.

Andy and Anthony are amazing

The people Andrew and Anthony came today to collect parcel and was so humble and great .they help us to put things right .they apologize for delay and was super helpful .finally better staff

thanks for my cargo will deliver on time my city ,, and good communication helpful .. shipment delay but deliver thank you.....

This company is the worst cargo service ever! I delivered 6 bags worth of clothes in October and was supposed to be delivered in December but many items were lost within and essentially stolen! Whenever I call, they give me many excuses and send me pictures of cargo that isn’t mine. Till now I have not received my cargo and the items that have been stolen I did not get any compensation. Do not use this service

Very unprofessional been over 4 months not received cargo.

Don't ever send your parcels through Paak Connect Cargo as they never speak the truth. First they say 2 months then 3 and so on. Really disappointing. Every time they excuse rather lie to the customer. I would give them Zero mark on their poor service.

I wish I can give them 0 stars. Worst experience. My parcel was supposed to be delivered in 2nd week of jan . They keep on giving me different dates and saying it's delayed because of custom. Haven't received it yet. Hope so it would b delivered and they have not stolen it or misplaced it. Highly disappointed. This company should be banned and some legal action should be taken against them.

Found non professional & unreliable service. My parcel was collected in 16 Sept 2024 and paid £365 against shipping charges. However shipment was
not reached the destination port. Every time I contact them they provide me with a new date of shipment reaching the port. When ask to initiate legal action only thereafter they informed that my shipment was still not shipped from uk and asked to collect shipment from their ware-house, near london. Unfortunately, goods were recovered through own sources but in broken condition. Now false promises are being made every time regarding refund £365 but not yet made payment. I will never use their service again and I won't recommend this company to
anyone. Beware!

Truly unreliable service. My parcel was collected in October 2024 and has still not reached the destination port, let alone the delivery to the designated address. Every time I contact them they provide me with a new date of shipment reaching the port. False promises made every time. Still waiting for the parcel to be delivered and they are unsure themselves as to when it will reach the destination. I will never use their service again and I won't recommend this company to
anyone. Beware!

Terrible experience with Pak connect cargo service. My parcel just arrived a day go. My shipment, promised to arrive within 8 to 10 weeks, but it took 22 weeks. Every time I called, they lied that the parcel would arrive this weekend. The people handling the deal were polite and responsive, but my parcel delayed a lot. This company caused me a lot of stress.
The 2 stars I gave are solely due to the staff members who spoke politely on the call
I'll never recommend this company to use. Thanks

This a awesome company, 🤠

My cargo was stolen and I came to know when I unpacked my cartons . I called the company on their landline number which is busy most of the time . I called several times on WhatsApp, mobile numbers , landline is always busy but very disappointing response. Someone with the name Haseeb instead of taking any action mocked me and very rudely talked to me . He is the worst of all . I don’t know who stole my stuff , no one is taking responsibility nor giving me any satisfactory answer. I didn’t even raised the point of late delivery. My both parcels reached after more than 10 weeks instead of the given time . This was the 4th time I used this company but now I strongly suggest everyone never to book these irresponsible mean people for your parcels . You will regret because these people are unprofessional and for then theft is no issue.

Over 3 mnths still parcel not reach in pakistan no tracking service no one tell u correct

Terrible Service - Still Waiting After 3 Months!

I’ve had the absolute worst experience with this parcel company. It’s been over 3 months since my package was supposed to be delivered, and I still haven't received it. Despite countless calls and emails, all I get from the staff is the same scripted response: “Someone will call you back shortly.” Well, no one has called, no updates have been provided, and still no parcel in sight.

To make matters worse, there has been no offer of a refund or compensation for the missing parcel. The customer service is unhelpful and downright frustrating. I’m completely disappointed and would advise anyone to avoid using this company unless you enjoy being ignored and out of pocket. Awful experience!

Disgraceful awful service.

Package arrived damaged to my relatives, it had a massive hole in where things were stolen, make up, clothes, shoes.

They are thieves.

AVOID!! Stick with the legit companies like DHL.

Worst experience from beginning I am glad that I didn’t send any luggage from them as there was lot of miscommunication even before luggage was taken, i was been given different excuses both from company and drivers which was a solid proof of that they lying and coming up with excuses and they not reliable
I booked luggage with them a week before and was then been told Sunday will be collection I cancelled all my programs so that it get collected but then a day before day was been informed that driver on leave still I believe them and booked another day with them and then on Sunday I got text from driver that sorry your collection can’t be made as van full what a contradiction 😡
My suggestion don’t book anything with them as there are lot many other good companies who stand with their words and provide excellent services right from beginning