While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I am hosting my domain with them. My website takes ages to load. When i call them to fix it, they dont attend, when I send whatsapp message they dont bother responding to it let alone doing anything t... See more

Rated 1 out of 5 stars

I am giving you 1 star rating because your representative are not giving proper response or guidelines. I have 3 domains purchased from you now i am going to switch these to or network or resources... See more

Rated 5 out of 5 stars

By purchasing this domain I have to know about how to purchase domain and how to purchase host and how to solve problem related to host or domain by taking ticket. In last I have first experience... See more

Rated 5 out of 5 stars

Quality/Price : The best one ever Support : Best ever, both technically & commercially they can answer all your questions, very friendly Features : Some lack of domain names, some of them are litt... See more

Company replied

Company details

  1. Web Hosting Company
  2. Business and IT Consulting Agency
  3. Software Company
  4. Web designer

Written by the company

PAKCHAMP SOFT is an IT company which deals in Domain Hosting, Web Servers, Web development, Software development related services since 2015. For years Pakchamp has been providing superior web hosting and design dynamic database driven solutions for clients from Pakistan and abroad.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My stay at Highland Guest House was SuperB!

My stay at Highland Guest House was nothing short of spectacular. The hotel’s elegant design, made for a truly relaxing and enjoyable experience. The attentive and courteous staff catered to my every need, ensuring that my stay was as comfortable as possible. With its convenient location and outstanding service, Highland Guest House has quickly become my go-to choice for accommodations whenever I travel Gilgit.
5 star!✨

17 April 2024
Rated 1 out of 5 stars

THE WORST COMPANY

The worst Company i have deal with. On the website they claim support for 24/7.

My hosting was down on Saturday. I call them but no response till monday and say Saturday and Sunday are our holiday even for support too.

They don't bother even if the hosting goes down. In support They don't pick the call, even don't reply on Tickets.

MY HOSTING WAS DOWN FOR 6 DAYS THEN AFTER 3 DAYS AGAIN DOWN FOR 3 DAYS BUT THEY DON'T EVEN BOTHER.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

one of the worst experiance that I…

one of the worst experiance that I could have with a hosting company. No support, even there servers dont work. No support provided of what so ever. even if you create tickets they will mark them as closed. Wasted my money.

11 January 2024
Rated 5 out of 5 stars

Good Service Provider

I was really tired from my old hosting provider and planning to move. Moving to Pakchamp was a good decision.

Customer service is top notch. Their technical work is around the clock.

8 December 2023
Rated 1 out of 5 stars

Payment method was too bad that the…

Payment method was too bad that the team didn't even bother to check and again and again said that I didn't paid. well may be I will switch to another hosting.

Photos for the cloud flair or any help are so bad that it is not visible easily.

21 November 2023
Rated 1 out of 5 stars

Not Recommended!

Not Recommended!
Subject: Urgent: Unresolved Service Issues and Lack of Support
Dear PAK CHAMP SOFT (PVT) LTD,

I hope this message finds you well. My name is Kamran Fareed, and I am writing to express my deep dissatisfaction and frustration regarding the services I recently purchased from PAKCHAMP. As recent experience, not recommended to purchase any services from here. I am stuck here having 3 Domain / 2 Hosting Plan / 3 other client package now shifting to any better services.

Approximately 3 weeks ago, I availed myself of your reseller hosting services. Unfortunately, my experience has been far from satisfactory, and I find it necessary to bring a few critical issues to your attention.
First and foremost, the primary concern revolves around the lack of support and responsiveness from your end. Despite reaching out through multiple channels, including calls and ticket queries, I have been unable to obtain any form of assistance or resolution to the issues I am facing.

For the past three weeks, my concerns have gone unanswered, and the support team seems to be unresponsive. Calls go unanswered, and ticket queries are replied to only after an excessive 48-hour delay. This prolonged delay in communication has left me feeling neglected as a customer, which is highly disappointing considering the 24/7 support commitment mentioned during the service purchase.

Moreover, the services I was promised, such as 99% uptime, have not been met. The lack of reliability in the provided services is not only inconvenient but also contradictory to the assurances made during the purchase process.
Regrettably, due to the unresolved issues and the apparent lack of support, I have had no choice but to cancel the services. However, it is disheartening to note that there is a no-refund policy in place, leaving me with a sense of financial loss in addition to the poor service experience.

I am reaching out through this platform with the hope that my concerns will be addressed promptly, and a resolution to the issues faced will be provided. As a customer, I believe in transparency and accountability, and I trust that PAKCHAMP values its customers enough to rectify the situation.
I appreciate your attention to this matter and look forward to a swift and satisfactory resolution.

Sincerely,
Kamran Fareed

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Your DNS portal not working since 4…

Your DNS portal not working since 4 days. I am not able to connect my domain to shopify. Contact several time to support team but still issue not resolve Totally ignore no response. Really bad experience.
Order at your own risk

1 December 2023
Rated 5 out of 5 stars

Best

By purchasing this domain I have to know about how to purchase domain and how to purchase host and how to solve problem related to host or domain by taking ticket.
In last I have first experience to buying domain or host and now I am happy to buy domain gcrajanpur.edu.pk because my principal is giving good 👍 to me every day.
I cannot forget this experience in my life.
So thank so much next to meet you 💓💓💓

6 November 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look