Deliver when they say they do products are class a caramilised pecan nuts are crunchy and tasty try them if you like that sort of nut but you many choices in flavour and nuts i wont get them from anyw... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The snacks are superb, and after initially purchasing on Amazon, I found that buying directly is more economical. They're my top choice for birthday and Christmas gifts. We've sampled several varietie... See more
Company replied
Back again for another wonderful, gift selection this time for my husband. As previously my order arrived really quickly, items well packaged to avoid damage and the packaging of each item is beautifu... See more
Company replied
Lovely chocolate gingers. I bought 2 boxes at xmas, delivered in a presentation box. Just ordered 3 more from Pajoux, for birthdays,these were not in presentation boxes and chocolate is mottled w... See more
Company replied
Company details
Written by the company
At Pajoux, we offer a delectable range of premium confections, including chocolate-covered nuts & fruit, Turkish delight, liquorice-covered chocolate, and a selection of the finest nuts. What sets us apart is our unwavering commitment to quality, sustainability, and luxury. Every ingredient is carefully selected from dedicated growers, and our packaging is crafted from 100% recycled and recyclable plastic. We believe in creating indulgent moments that are not only delicious but also environmentally responsible. With Pajoux, you're not just enjoying fine confections; you're savouring a taste of excellence.
Contact info
Suite S 7 Rays House, North Circular Road, London, NW10 7XP, LONDON, United Kingdom
- 02030265123
- info@pajoux.co.uk
- pajoux.co.uk
4.7
Excellent
72 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Deliver when they say they do products…
Deliver when they say they do products are class a caramilised pecan nuts are crunchy and tasty try them if you like that sort of nut but you many choices in flavour and nuts i wont get them from anywhere else and you get a good discount i buy 6 large tubs for 33.00 instead of £47.00 so try some you can buy smaller tubs as well.
14 May 2026
Good prices for tasty products
22 April 2026
From ordering through to delivery…
From ordering through to delivery could’ve been quicker . But we’ll worth the wait for such a high end product.
27 April 2026
Nice product; arrived quickly and safely
31 March 2026
Reply from PAJOUX
Thanks for your kind feedback—we’re really glad you’re happy with the product and that it arrived quickly!
Wonderful Selection
Back again for another wonderful, gift selection this time for my husband. As previously my order arrived really quickly, items well packaged to avoid damage and the packaging of each item is beautiful. All delicious, such a treat. Definitely recommend, will 💯 be buying again. Thank you x
18 February 2026
Reply from PAJOUX
Thank you so much for your lovely feedback Tina—we’re delighted you came back to us again! 😊
We’re really pleased to hear everything arrived quickly, well packaged, and that you enjoyed the products. It means a lot that you chose us for such a special gift.
Thanks again for your support—we look forward to your next order! 💛
Always quick and easy to order my items…
Always quick and easy to order my items and you get money off the more u order and delivery is always on time.
13 March 2026
Reply from PAJOUX
Thanks for your great feedback Tracey—we look forward to serving you again in the near future. 😊
Reply from PAJOUX
Thanks for your kind words Caroline—we’re delighted you’re happy with our product range, communication, and speedy delivery!
unwanted subscription
I was not aware of having a subscription, I thought it was a one off purchase. It has been impossible to contact Pajoux to cancel
26 February 2026
Reply from PAJOUX
Thank you for your review Susan, and we’re sorry to hear about your experience.
We can confirm that we received your email on 26th February requesting to cancel your subscription and we responded on 27th February and cancelled it.
We’re sorry if you felt it was difficult to get in touch—this is certainly not the experience we aim to provide. We always try to respond as quickly as possible.
For clarity, our website does indicate Subscribe & Save button and One Time Purchase button.
Excellent packaging
Excellent packaging - arrived next day - free postage - fantastic products - what’s not to like?!
12 February 2026
Reply from PAJOUX
Thank you so much for your lovely feedback Vicki! We’re really pleased you’re happy with the packaging, delivery and products — we truly appreciate your support and look forward to serving you again 😊
Good value for a little luxury
5 February 2026
Reply from PAJOUX
Thank you so much Clive! We’re glad to hear it and look forward to serving you again 😊
My husband fav choc gingers these…
My husband fav choc gingers these hands down the best in the market was given as christmas gift all eaten so i had to order more for him as they are 10 out of 10
20 January 2026
Reply from PAJOUX
Thank you so much for your wonderful review Jane! We’re delighted to hear they’re your husband’s favourite 😊 We really appreciate your support and hope he enjoys the next batch just as much!
Chocolate gingers
Lovely chocolate gingers. I bought 2 boxes at xmas, delivered in a presentation box.
Just ordered 3 more from Pajoux, for birthdays,these were not in presentation boxes and chocolate is mottled white.
Still delicious though..and will order more.
26 January 2026
Reply from PAJOUX
Thank you for your review and for your continued support Nelly— we really appreciate it 😊 Thank you again, and we look forward to your next order!
The snacks are superb
The snacks are superb, and after initially purchasing on Amazon, I found that buying directly is more economical. They're my top choice for birthday and Christmas gifts. We've sampled several varieties, and each one, whether it's nuts, chocolate, ginger, or Turkish delight, is simply delicious! Once, an item I ordered wasn't available, but they promptly informed me via email. I opted to wait for the fresh batch to be produced, and they included a complimentary gift for my patience. Their customer service is impeccable. I'm a truly satisfied customer! :D
24 January 2026
Unprompted review
Reply from PAJOUX
Thank you so much for your amazing review Michelle! We’re absolutely delighted to hear how much you’ve enjoyed the range and that our products have become your go-to gifts — that really means a lot to us 😊
We truly appreciate your patience and your kind words about our customer service. Thank you for your continued support, and we look forward to sending you many more delicious treats!
Reply from PAJOUX
Thank you so much Diana! We’re delighted to hear they’re your favourite cashews 😊 We really appreciate your support!
Reply from PAJOUX
Thank you so much for your continued support! We really appreciate your loyalty 😊
Really happy with my purchase
Really happy with my purchase. I ordered small boxes of dusted Pecans and was sent large boxes of Pecans. Taste is really nice and similar to ones purchased from another store. Would definitely buy again and look forward to trying new products.
5 January 2026
Reply from PAJOUX
Thank you for your lovely review! We’re so pleased to hear you’re happy with your purchase and enjoyed the pecans. We really appreciate your kind words and look forward to you trying more of our products.
Delicious product
Delicious product. Beautifully presented. Swift, free delivery.
Will definitely order again.
21 December 2025
Reply from PAJOUX
Thank you for your wonderful review S! We’re delighted you enjoyed the product, presentation, and delivery. We really appreciate your support and look forward to your next order 😊
Reply from PAJOUX
Thank you for your lovely review Lauren! We’re glad to hear it — we look forward to welcoming you back soon 😊
Delicious blackcurrant chocolate balls
Delicious blackcurrant chocolate balls
25 December 2025
Unprompted review
Reply from PAJOUX
Thank you for your review! We’re so pleased you enjoyed our blackcurrant chocolate balls 😊 We look forward to serving you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.