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Paint Monster Reviews 

216
•
TrustScore 4.5 out of 5

4.5

Paint Store
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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the prompt and efficient delivery service, noting that products consistently arrive on time and are well-packaged. Many people appreciate the competitive pricing and the availability of a wide selection of products, including hard-to-find items. Reviewers also commend the quality of the products and the overall excellent service provided. However, some customers experienced minor issues with paint quality or color matching, and a few noted delays in delivery, sometimes due to supplier issues or unexpected shipping times. Despite these occasional setbacks, issues were often resolved quickly, and communication regarding delays was generally good.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and efficient supply of... See more

Product

Reviewers highlight positive aspects of product, often praising the quick and efficient supply of goods, with... See more

Price

Customers consistently note positive experiences with price, often describing products as well-priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always do there best to get you the right paint on time at a competitive price. I have purchased many tins of Teknos over the past few months and they always arrive on time and of a consistent colour... See more

Rated 5 out of 5 stars

Able to obtain difficult to find specific paint in small quantity as required. Decent price, swift delivery, really pleased!

Rated 5 out of 5 stars

Encountered a problem with the website when ordering, telephoned and problem was resolved promptly. Order delivered quickly. Blackfriars paint was very competitively priced. Would definitely purchase... See more

Rated 5 out of 5 stars

Had a slight problem with the paint but the matter was sorted very quickly and a delivery was made the next day. Really great customer support. Would definitely use them again. Thank you.

Company details

  1. Paint Store

Written by the company

The Paint Monster Team have been trading for over 50 years, we deliver a wide range of painting and decorating supplies to trade and DIY customers. Paint Monster continues to grow, with Industrial wood and metal finishing products across the North of England. Many of the leading brands we stock and supply include: Teknos, Owatrol, Treatex, Fiddes, Johnstone’s and Leyland Paint… too many to mention them all!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(216)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have used paint monster before I…

I have used paint monster before I found they are always helpful professional polite I explained what job I wanted to do they suggested what paint I required they had a lot of time for me no pressure to buy anything just very helpful thank you paint monster

8 January 2024
Rated 3 out of 5 stars

Loved the choice and price but the…

Loved the choice and price but the delivery let you down( not your fault I know( was given the option to nominate an address if I wasn't in and they delivered it there even when I was in ) . Also, too many emails

30 November 2023
Rated 5 out of 5 stars

Excellent Service

Excellent service. Easy to order and delivered very quickly. Kept up to date on when my order would arrive. Happy with purchase.

26 November 2023

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