The painting was easy to follow and great quality canvas and paints. The only issue was that the picture posted when purchasing showed it more of the colors white and gold and the actual picture was m... See more
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Review summary
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The product is fantastic and I am have a fabulous time completing it! However, the courier company needs to be changed...it took over 2 months to receive my order and the packaging was very damaged.... See more
Company replied
The quality of canvas, paint, so much choice of paintings and the AI generated ones are brilliant. Good communication with e-mail and much improved delivery time. Would highly recommend to anyone.
Good images, colorful, and wide selection. I do need to mention that there aren't the large size copy of numbered preprint available, so I had to take multiple photos to use as reference for later.
Company replied
Company details
Written by the company
Paintly Kits is your go-to destination for premium paint by numbers and diamond painting kits. We offer thousands of unique designs across every style you can imagine, from stunning florals and majestic animals to vibrant pop art and serene landscapes. Every kit comes with high-quality materials and everything you need to create your own masterpiece at home. Whether you're a first-time crafter or a seasoned hobbyist, we have something for you. Choose from our standard paint by numbers kits, detailed 80-colour and 120-colour collections for extra realism, or explore our growing diamond painting range with square and round drill options. You can even upload your own photo to create a fully custom kit, or use our AI design tool to generate one-of-a-kind artwork and turn it into a kit. With a wide range of canvas sizes, framing options, and styles to choose from, you can tailor every kit to your preference. Our customers love the variety, the quality of materials, and the relaxing creative experience our kits provide. We ship worldwide and pride ourselves on responsive, helpful customer service. At Paintly Kits, we believe everyone is an artist. All you need is the right kit.
Contact info
United States
- hello@paintlykits.com
- paintlykits.com
4.4
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically takes over 1 month to reply
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Great customer service
Great customer service - quality of products are very good. Prompt communication. A large amount of choices of kits. I Would definitely recommend this company!!
9 June 2026
Unprompted review
Reply from Paintly Kits
Thank you so much, Cheryl! We really appreciate the kind words about our products and communication. And with new designs being added regularly, there'll always be plenty to choose from. Thanks for the recommendation!
I am very pleased with the whole buying…
I am very pleased with the whole buying experience at present. My poor internet skills allow for many mistakes, however, these were all quickly remedied by Lauren, leaving me exceptionally happy that I chose Painterly. I would buy again without hesitation.
8 June 2026
Unprompted review
Reply from Paintly Kits
Thank you, Paul! We'll make sure Lauren sees this. Don't worry about the internet hiccups, that's what we're here for. Glad you're happy with Paintly and we'd love to have you back!
One great painting
One great painting. It was wonderful to see how each flower was revealed as each color went down."
20 May 2026
Unprompted review
Reply from Paintly Kits
Thank you, Richard! That's the magic of paint by numbers — watching each flower come to life colour by colour. Glad you enjoyed the experience!
Great canvas not creased and paints go…
Great canvas not creased and paints go on so well love them
6 June 2026
Unprompted review
Reply from Paintly Kits
Thank you, Cynthia! Crease-free canvas and smooth paints are exactly what we aim for. So glad you love them!
I love the depth of the paintings and…
I love the depth of the paintings and the various colors offered. I just finished one and everyone is in awe of how beautiful it turned out. I have since ordered three more kits and look forward to painting them.
6 June 2026
Unprompted review
Reply from Paintly Kits
Thank you, Rita! So lovely to hear everyone's in awe of your finished painting. Three more kits on the way — you're going to have an amazing collection. Happy painting!
Good images
Good images, colorful, and wide selection. I do need to mention that there aren't the large size copy of numbered preprint available, so I had to take multiple photos to use as reference for later.
6 June 2026
Unprompted review
Reply from Paintly Kits
Thanks for the feedback! Glad you love the selection and colours. We appreciate the note about the reference sheet size — that's really helpful. If you email us at hello@paintlykits.com, we can help get you a reference sorted.
Love paintlykits
Most of my paintings are from paintlykits. Canvas quality is great and so are the paints. Wherever there was anything wrong with an order, I would just email customer service and the issue was dealt with promptly and professionally. Cannot fault this company one bit.
*Just watch out for the other company that goes by a similar name (no ‘S’ at the end) as the quality of THEIR products is quite the opposite!
6 June 2026
Unprompted review
Reply from Paintly Kits
Michelle, thank you so much! It means the world to hear that most of your paintings come from us. We're really proud of our customer service team and glad they've always come through for you. And thanks for the heads-up about the other company — we appreciate you looking out for fellow painters!
Reply from Paintly Kits
Thanks so much, Jennifer! Great value and quality results is exactly what we aim for. Happy painting!
Paintly prepared a custom canvas for me…
Paintly prepared a custom canvas for me from a picture I sent them. I received the canvas in remarkably good time. The paints themselves are very good. Will definitely purchase another from Paintly.
4 May 2026
Unprompted review
Reply from Paintly Kits
Thank you, Rosemary! We love turning personal photos into custom canvases. So glad it arrived quickly and the paints are up to standard. Looking forward to your next order!
Paintly is one of my favorite places to order pbn's.
Paintly has become one of my favorite places to order pan's. I have ordered 4 pbn's from them so far. They have great detail. The paints are wonderful. You can choose how many paint colors you want to use, 24, 40, 60, 80, even up to 120. They offer many different sizes and lots of pan's to choose from. You can get them framed or unframed. The orders do take a few weeks to arrive. The only problem I have had is with the number guide sheet. It is hard to read the numbers on the smaller cells, so I ordered a strong magnifier to help with that. I plan on ordering more from them in the future.
5 June 2026
Unprompted review
Reply from Paintly Kits
What an amazing review, Brenda! 4 kits and counting — thank you for the loyalty. Great tip about the magnifier too, that's a clever solution for the finer details. We're always working on ways to improve readability. So glad you love the variety of sizes, colours, and framing options. Happy painting!
All three of my projects came as…
All three of my projects came as ordered. The canvas and paint are of very good quality.
24 April 2026
Unprompted review
Reply from Paintly Kits
Thanks, Ken! Three projects at once — that's dedication! Glad everything arrived as expected and the quality is on point. Enjoy the painting!
"Quick postage
"Quick postage, great paints, very easy to use. Very happy with the result."
29 May 2026
Unprompted review
Reply from Paintly Kits
Thank you, Colleen! Quick postage, great paints, and easy to use — that's exactly what we strive for. So glad you're happy with the result!
Reply from Paintly Kits
Thank you, Kayla! We appreciate the kind words. Glad the experience has been great all round!
I love the variety of painting kits…
I love the variety of painting kits that they have the qualities is very good. You just have to be patient with the shipping time. The customer service is Superior.
1 June 2026
Unprompted review
Reply from Paintly Kits
Thank you, Keith! We're really glad you love the variety and quality. We're always working on improving shipping times and appreciate your patience. Great to hear the customer service has been top-notch for you!
Paintly pbn
I ordered several paintly pbn and I am pleasantly surprised the canvas is wonderful quality and the paints are just as top knotch I will b ordering more for sure! Thanks paintly!
6 May 2026
Unprompted review
Reply from Paintly Kits
So glad to hear that, J-lynn! Top-notch canvas and paints is what we aim for every time. Thanks for the love and we look forward to your next order!
Fab quality canvas and lovely paint…
Fab quality canvas and lovely paint quality. I really like that you can choose the size of the canvas and also if you would like it white or coloured.
5 June 2026
Unprompted review
Reply from Paintly Kits
Thank you, Ann! We're really glad you love the canvas and paint quality. The size and canvas type options are something we're proud to offer — great to know they make a difference for you!
I love the selection of paintings they…
I love the selection of paintings they offer. The quality is good and the paint is quality. I had a canvas that was damaged in shipping and they sent me a replacement. Great communication!
5 June 2026
Unprompted review
Reply from Paintly Kits
Thank you, Kim! We're glad you love the selection and quality. Sorry about the damaged canvas, but really happy our team got a replacement sorted quickly. That's what good communication is all about!
I can highly recommend Paintly kits
I can highly recommend Paintly kits. They are stunning. I bought 3 and I have loved every minute. The paints are bright, vibrant and there are many choose from. I am on my 3rd picture and will be ordering more very shortly as I don’t want to run out. I have tried other kits but these are definitely my favourite. I will also like to say that delivery took 3 weeks to the UK, well worth the wait and customer service answered my query’s within a few hours.
5 June 2026
Unprompted review
Reply from Paintly Kits
What an incredible review, Tracey! 3 kits and already ordering more — that's the best compliment we could ask for. So glad we're your favourite over all the other brands you've tried. 3 weeks to the UK is solid and we're glad the wait was worth it. Thanks for the recommendation and happy painting!
Great quality
I have been trying out different paint by number brands to see which ones are trusted and have good quality paintings and canvas.
Paintly is now my go to when purchasing paint by numbers. The paint and canvas are great quality and the paintings turn out beautiful. I have now put in several orders and have a mile long list of other paintings that I want to do.
I do wish the paints came in a tray rather than a bag but honestly that is just for my convenience.
I highly recommend Paintly
1 May 2026
Unprompted review
Reply from Paintly Kits
Thank you so much, Megan! A mile-long list of paintings you want to do? That's music to our ears. So glad Paintly is your go-to now. We appreciate the tray suggestion too. Happy painting!
It takes forever to receive
I can't rate the kit, because I haven't received it yet.... It's been 2 full weeks.
24 May 2026
Reply from Paintly Kits
Hi Sarah, thank you for your feedback and we're sorry about the wait. We've looked into your order and it's currently in transit and very close to being delivered. It should be with you within the next few days. If you have any issues once it arrives, please don't hesitate to reach out to us at hello@paintlykits.com. We hope you love the kit when it gets there!
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