paintedautoparts.com Reviews 

I strongly recommend thinking twice before doing business with Painted Auto Parts.

On August 12, 2026, I ordered a professionally painted passenger-side front fender for my 2016 Nissan Titan XD. I paid $654.25 in full at the time of purchase.

As of November 2, 2026, nearly THREE MONTHS later, I have received absolutely nothing. No fender, no tracking information, and no refund.

Here is the timeline of my experience:

August 12: Placed my order and paid $654.25.

September 25: Received an email from the company stating that my part had been painted, passed quality inspection, and was ready for shipment. They assured me that tracking information would be provided within 24–72 business hours.

October 12: After receiving no tracking information or delivery, I contacted the company requesting an explanation and an update.

October 23: After continued delays and unanswered communications, I gave the company a final three-day deadline to provide proof of shipment or issue a full refund.

October 28: Still no product, no verified shipping information, and no resolution. I filed a formal consumer complaint with the Ohio Attorney General's Office.

November 2: My order remains unresolved. The company has had my $654.25 for 82 days, and I have nothing to show for it.

What makes this situation particularly frustrating is that the company specifically told me the part was FINISHED, had PASSED INSPECTION, and was READY TO SHIP. Yet weeks later, they have failed to provide even a tracking number.

I own a small business myself, and I understand that delays happen. What I cannot understand or excuse is accepting a customer's money, making promises about shipment, and then failing to communicate or resolve the problem.

I've been more than patient and have given this company numerous opportunities to make things right.

At this point, I am no longer interested in receiving the part. I simply want my $654.25 refunded.

I have documentation of my purchase, the company's shipping promises, and my attempts to resolve this situation.

My advice: DO NOT PAY THIS COMPANY UPFRONT WITHOUT SERIOUSLY CONSIDERING THE RISK.

I will gladly update this review if Painted Auto Parts finally takes responsibility and resolves the situation.

After ordering and paying for a part it took them 36 days to ship it. We were told it would take only 15 days to ship. We tried to get ahold of ANYONE at the company via several different methods and was never able to. We tried finding out what a timeline for shipping would be, then we tried cancelling the order. We had to purchase the part from another company in order to keep our customer happy. THEN, after we already repaired the vehicle, they sent the part. We cannot get ahold of anyone to try and get a refund or return the VERY late part.
If you want to keep your sanity, DO NOT order anything from them!!!

Placed an order 2 months ago, no updates just excuses.

After issues with the paint code located on the driver side door jam which showed crystal white tri code C20073. I was able to correct the issue with them to
the correct paint code,
I received the fender today and it looks awesome. the paint is an exact match. They are slow to ship but it is worth the wait