Pagewings Reviews 293

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the good quality of the materials, such as thick and comfortable cotton for shirts and sweaters. Many people appreciate the unique and fun designs, finding a wide variety of options that cater to different tastes. The items are frequently described as being exactly as advertised and pictured on the website. However, some customers experienced issues with delivery times, noting that shipping could be slow and that packages sometimes originated from unexpected locations like China, despite initial impressions of a local site. There were also occasional concerns about sizing, with some items running larger or smaller than expected, leading to inconsistencies in fit. A few people also mentioned that the website's tracking information was not always accurate or updated in a timely manner.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

People report positive experiences with quality, often praising the vibrant colors, good fabric, and overall... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers praise fast shipping, with orders... See more

Order

Consumers have ambiguous experiences with the ordering process. While many reviewers found the ordering... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers praise its ease of use, large... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopping with Pagewings wasn't bad. Shipping seemed awfully slow, But at least they didn't bombard me with marketing email while waiting for the package, as too many online retailers do. The sweater i... See more

Company replied

Rated 4 out of 5 stars

I’d seen a particular item on social media, so didn’t explore the rest of their products. The item I wanted - cat/knight cushion - was available so I ordered it. The delivery was longer than expected... See more

Company replied

Rated 4 out of 5 stars

The item was fabulous....when it finally arrived! I purchased from what I was led to believe was a UK site so was frustrated to find the shipping information stated it was coming from china! Had I bee... See more

Company replied

Rated 4 out of 5 stars

All of the clothes I received are great, I had a really hard time choosing because there were so many amazing options, but I got stuff for myself and three of my kids and everybody loved their shirts.... See more

Company replied


Company details

Written by the company

Welcome to Pagewings! In the hustle and bustle of everyday life, finding a peaceful haven is a precious gift for every book lover. "Pagewings" was born out of this desire - to let stories not just sit on shelves but fly alongside their readers. We believe that each book opens doors to new worlds, carrying its own unique hues and warmth. That's why at Pagewings, we're dedicated to transforming these touching moments from literature into wearable art through our meticulously crafted and creative prints. Whether it's iconic characters from classic literature or fantastical scenes from contemporary novels, you'll find them brought to life in our collection. Wearing Pagewings is more than just making a fashion statement; it's proudly declaring, "I am a reader." Most importantly, it serves as a bridge connecting kindred spirits, allowing you to meet like-minded friends anywhere. Let's spread our wings together and explore endless possibilities!


Contact info

4.1

Great

TrustScore 4 out of 5

293 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I never received the product

I never received the product. The product shipped from China and supposedly arrived at my door within 10 days of my order.

I work from home so I always have access and visual to my mailbox and my door as we have cameras. I never received the item.

6 April 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear Customer,

We are truly sorry that you did not receive your order. Please accept our sincere apology.

Could you please contact us at customer@pagewings.com with your order number? We are here to help and will do our best to provide you with a proper solution.

We are always here for you. Please don't hesitate to reach out.

Once again, we deeply apologize for the inconvenience and disappointment this has caused you.

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Crawler fan New Achievement-Trust a company

Super happy with our Pagewings purchases. Items are well made and exactly as described and pictured. Miles provided excellent support when needed. Highly recommend.

4 April 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your kind words and for taking the time to share your experience with us! 🎉

We're absolutely delighted to hear that you're super happy with your Pagewings purchases. It means the world to us that you found the items well-made and exactly as described and pictured. 📦✨

We'll also be sure to pass along your lovely feedback to Miles – he'll be thrilled to know that his support made a difference for you! 💪😊

Your recommendation truly made our day. If you ever need anything else, we're always here to help.

Thanks again for choosing us and for being such an amazing customer. ❤️

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Enjoyed by giftee

The product is terrific and greatly appreciated by the recipient. The delivery time was really fast, contradicting other reviews. There was a little mix-up about the delivery on my end (the gift recipient got the package but I didn't realize, so I sent a complaint. Anne at Pagewings took care of checking and it all came out great!

1 April 2026
Unprompted review
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Reply from Pagewings

Dear customer,
Thank you so much for your fantastic review 😊 We’re absolutely thrilled to hear the product was terrific and the giftee loved it, plus that our fast delivery exceeded your expectations—this makes our day!
We’re so glad Anne could step in and sort out the little delivery mix-up smoothly for you, and we really appreciate your understanding throughout it all. It means the world that everything turned out great in the end.
Can’t wait to welcome you back for more wonderful gifting finds soon 🛍️
Best regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

Great but huge

All of the clothes I received are great, I had a really hard time choosing because there were so many amazing options, but I got stuff for myself and three of my kids and everybody loved their shirts. I took off one star however, because the sizing is super wonky. My 8 year-old daughter typically wears a medium in kids and the size 6–8 literally almost comes down to her knees. I bought my 5 year-old a size 4–6, and it comfortably fits my 9 year-old. It will be several years before my kids grow into their clothes. The adult size is also seem to run big, I am typically at least a large, bought myself a medium as a “goal shirt” and it fits me comfortably now.

2 April 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,
Thank you so much for your honest and wonderful review 😊 We’re absolutely thrilled to hear you and your kids all loved the shirts, and that you had such a fun time choosing from our amazing options—this makes our day!
We really appreciate you sharing your feedback about the sizing, and we’re sorry to hear they run a bit big for your little ones and the adult styles too. We’ll take this on board and keep working to refine our sizing guides for more accurate fits moving forward.
It means the world that you still had a great experience overall, and we can’t wait to welcome you back for more awesome finds soon 🛍️
Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Have ordered twice

Have ordered twice, both times were great experiences. Miles was super helpful with screenshots of my order as it was being processed, shipped, and traveling. Have recommended to others.

30 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,
Thank you so much for your fantastic review 😊 We’re absolutely thrilled to hear both of your orders were great experiences, and it means the world that you’ve even recommended us to others!
A huge shoutout to Miles for being super helpful with all the order screenshots along the way—we’re so glad he made your shopping journey smooth and stress-free.
Can’t wait to welcome you back for your next amazing order soon 🛍️
Best regards,
Pagewings Customer Service Team

Rated 2 out of 5 stars

Nice design but terrible quality

Nice design but terrible quality, poorly made, print won't survive a wash and wearing it left me with a severe rash

24 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,
We’re deeply sorry to hear about your experience—especially that the shirt caused a severe rash, which is absolutely not acceptable. Your health and comfort are our top priority, and we sincerely apologize.
While our prints are typically tested for durability and our fabrics for skin safety, it’s clear something went wrong in your case. We’d like to investigate this immediately and make things right.
If you’re open to it, please reach out to us directly at customer@pagewings.com with your order details. We’ll check and solve for you asap.
Thank you for your honesty, and again, we’re truly sorry for the distress this caused. 💛
Pagewings Customer Service Team

Rated 4 out of 5 stars

Washed T-shirts are good

Bought two washed T-shirts and they are of thick, good quality fabric and the print looks like the picture. Delivery was a bit slow but overall good.

31 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your review! 😊
We’re thrilled you love the thick, high-quality fabric and that the print matched the photos—that means a lot!
We also appreciate your patience with the delivery time, and we’re glad the wait was worth it in the end.
Happy wearing! 💛👕

Best regards,
Pagewings Customer Service Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Absolutely OBSESSED with my jersey

Absolutely OBSESSED with my jersey! It’s everything that I hoped for and more. You guys are amazing!

21 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much! 😍

We’re absolutely thrilled to hear you’re obsessed with your jersey—it means the world to us that it exceeded your expectations!

And thank you for your incredibly kind words. You’re amazing too! 🙌✨ Jerseys like yours are why we do what we do! 💛

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Great

Came quickly. Packaging was minimal. Gorgeous product.

25 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much! 😊
We’re thrilled your order arrived quickly, the packaging was tidy and minimal, and—most of all—that you love the product! “Gorgeous” is exactly what we aim for.
Thanks for your support—you’ve made our day! 🙌✨

Best regards,
Pagewings Customer Service Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Amazing customer service

Was worried that it wouldn’t be here in time but the customer service was out this world nice friendly and actually helpful and they keep you update when you ask definitely buying from them again

10 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your wonderful review! 🥰
We’re so glad your order arrived on time, and we really appreciate your kind words about our customer service—we always strive to be friendly, helpful, and keep you updated every step of the way.
It means the world to us that you’ll be shopping with us again! Thank you so much for your support ❤️
Best regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

Great item

Great item, delivery took a little while but love the item. Thanks!

13 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your review! We're glad to hear that you love the item — and we appreciate your patience with the delivery time. It means a lot to us! 😊

Thanks again for your support — we hope to see you again soon! 🎉

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

All 4 t-shirts are awesome

All 4 t-shirts are awesome! They are high quality, and will last me for years to come. I have worn one of the shirts so far, and have received some lovely comments on it's message and the overall look of the shirt. I'm very pleased with my purchase.

21 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your wonderful review! 🌟

We're absolutely thrilled to hear that all 4 shirts are awesome and that you're happy with the quality! 😊 Knowing that they'll last for years to come means so much to us — and we're so glad you've already received lovely comments on the message and look of the shirt!

Thank you for your support — we truly appreciate it and hope to serve you again soon! 🙏❤️
Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

excellent customer service!!

My coupon code didn’t go through when I placed my order. Then when I reached out to customer service, they refunded me the amount of the coupon code—no questions asked. Excellent customer service! This is the type of thing that helps me decide to come back and order from them again.

18 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your wonderful feedback! 💖 We're so glad our team could help you out quickly with the coupon code. Hearing that this made you want to come back means everything to us.

We truly appreciate your support and can't wait to serve you again!
Best regards,

Pagewings Customer Service Team

Rated 1 out of 5 stars

It says delivered but nothing has been…

It says delivered but nothing has been delivered. The website is an atrocity, impossible to track orders and other issues.

19 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

We sincerely apologize for the frustration this situation has caused, and I completely understand your concern.

Regarding your order, our system shows that the package was marked as delivered. However, I understand that you have not received it. Our customer service team has already contacted you and provided the proof of delivery (signature confirmation image) for your reference.

If you have not yet received the package after reviewing the delivery confirmation, please contact us via customer@pagewings.com, and we will be happy to assist you in finding a suitable solution.

We also appreciate your feedback regarding the website and tracking experience—this is something we will share with our team to improve.

Thank you for your patience and understanding. We truly value your support and look forward to resolving this for you.

Best regards,
Pagewings Customer Service Team

Rated 5 out of 5 stars

Clear communication and good quality…

Clear communication and good quality products! Shipping updates were clear and accurate, and Miles in the WhatsApp chat was helpful.

17 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for your wonderful review!
We’re delighted to hear you’re happy with our clear communication, quality products, and accurate shipping updates. We’ll be sure to pass along your kind feedback to Miles—he’ll be very pleased to know he provided great help on WhatsApp.
We truly appreciate your support and hope to serve you again soon! 😊
Best regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

I would shop with Pagewings again

Shopping with Pagewings wasn't bad. Shipping seemed awfully slow, But at least they didn't bombard me with marketing email while waiting for the package, as too many online retailers do. The sweater itself is surprisingly nice quality, instead of one of those recycled-plastic fabrics like tissue paper, this is a thick, fuzzy, proper sweatery material. The sweater is sized pretty large. I would shop with them again.

16 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,

Thank you so much for taking the time to leave such a thoughtful review! ❤️

We're really happy to hear that you love the sweater! 🎉 It means a lot to us that you noticed and appreciated the quality—we take great care in choosing materials that feel proper and cozy, just like you described! ✨ And thank you for pointing out the sizing; that's super helpful feedback for us and for other customers!

We also truly appreciate your kind words about our email policy. We know how annoying it can be to get bombarded with messages, so we try to keep things respectful and spam-free!

That said, we're sorry to hear the shipping felt slow. We're always working to improve delivery times, and we hope you'll give us another chance to serve you even better in the future!

Thanks again for shopping with us—we'd love to have you back! 💕

Best regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

Beautiful cardigan

Beautiful cardigan received a lot of compliments on it true to sizing on website. Thinner than what I thought it would be but very comfortable.

11 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,
Thank you so much for your lovely review and kind words about our cardigan 🧶 We’re absolutely thrilled to hear it’s been getting you so many compliments, and that it fits true to our website sizing—this makes us so happy!

We totally understand it’s a bit thinner than you expected, and we’re glad to know it’s still super comfortable to wear 💛 Your feedback means a lot to us, and we hope to welcome you back for more great finds soon.

Best regards,
Pagewings Customer Service Team

Rated 4 out of 5 stars

Great product but a little sung.

I work at a library and everyone keeps telling me to order from here, especially because "they have big sizes and understand some people are larger" So I gave it a shot as a birthday treat. I had a bit of a problem ordering, my order would not process. I finally figured it out. Since it was my first time ordering from here i ordered a size larger to be safe. When it finally arrived it looked amazing, but the fit was sung.My daughter tried it out and it fit her perfectly...so guess who got my jersey. Still, overall 4 stars. I will try again and maybe order a T Shirt this time.

9 March 2026
Unprompted review
Pagewings logo

Reply from Pagewings

Dear customer,
Thank you so much for your wonderful 4-star review and sharing your shopping experience with us 😊 We’re thrilled to hear you love the look of the jersey, and it means a lot that our shop came recommended by your library colleagues!

We’re sorry to hear about the small hiccup with the order processing and that the jersey turned out a bit snug for you—we totally get it, sizing can be tricky even when sizing up 📏 So happy it fit your daughter perfectly though, that’s such a lovely silver lining!

We really appreciate you giving us another chance and can’t wait for you to try our T-shirt next time—fingers crossed it’s the perfect fit for you 🛒

Best regards,
Pagewings Customer Service Team

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