Disappointed that I couldn’t claim the discount in store that was offered on line. Was needing lights asap as I had someone at my home to fit them. Silly that I could order in the store to be sent out... See more
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We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.
Unit 10, Block 8 Thornliebank Industrial Estate, G46 8JH, Glasgow, United Kingdom
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Replied to 95% of negative reviews
Typically takes over 1 month to reply
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Both Charlie and Yvonne, from the Uddingston store went above and beyond to ensure I collected the items I had purchased, even though they closed five or so minutes before I arrived to pick the items up. They didn't know, but I had a really emotional couple of days for various reasons, yet they still waited. I thought the shop closed at 8pm. One of the girls knew we were going to another store before we picked the items up and she was going to drive down to that store to let us know the shop was now closed and I would have to pick the items up tomorrow. The kindness that they showed me was second to none. They deserve to be recognised for going above and beyond for me. Well done ladies, and thank you for your help, your understanding, and your kindness. You both made a really stressed and emotional woman's day. Thank you.

Reply from Pagazzi Lighting
Love the quality in this place.
Have bought a few bobs in here, lovely lamps and wall art.

Reply from Pagazzi Lighting
Lady assistant v helpful and knowledgeable. Excellent choice and display bought from Braehead branch before. Male Manager and another assistant too busy chatting to help! Purchase either 21 or 22 July.

Reply from Pagazzi Lighting
Very friendly and helpful staff who gave us good advice. Very competitive prices and a great product variety. Would definitely recommend!

Reply from Pagazzi Lighting

Reply from Pagazzi Lighting
The service we received from William and his team at the Braehead store recently was truly the best we’ve had in a retail environment for quite some time.
Nothing was too much trouble and William kindly took everything to the car for us, despite this being bulky and heavy.
Our new table and chairs match our decor perfectly. There has been a slight issue with one seat but again this was resolved with ease.
I would highly recommend the Braehead store, both for service and choice of amazing lights/ mirrors/ tables and dining options.
Thank you ☺️

Reply from Pagazzi Lighting
Quick delivery and loving the pictures.

Reply from Pagazzi Lighting
Large variety of lights to choose from. Staff very helpful. Made a few purchasers, very classy lights.

Reply from Pagazzi Lighting
Staff very helpful and efficient and even carried our purchases out to the car. The lights look very classy now they’re up. Highly recommend the Glasgow Braehead shop.

Reply from Pagazzi Lighting
This one star is for the company, not the branch. The staff in Aberdeen did their best to get us a gel globe insert from the Edinburgh branch. They were in stock but wouldn't sell us one as it was discontinued?! Very disappointed as it was for a pendant light which matches others in our room.

Reply from Pagazzi Lighting
Staff very friendly and helpful no pressure

Reply from Pagazzi Lighting
Great choice of lights. Helpful staff. Purchased lights and they’re very nice

Reply from Pagazzi Lighting
Staff very helpful did not rush me and explained best way to fit the uplight but alas did not have the table light phoned Braehead who had 1 my daughter went next day to collect.

Reply from Pagazzi Lighting
Great choices and very helpful staff. It’s a lovely big store.

Reply from Pagazzi Lighting
We had been searching many many shops trying to find pictures for our sitting room that was recently/newly decorated...
We had been searching online, and also visited many shops but to no avail as we couldn't find anything we both liked...
When we visited Pagazzi (Braehead) it wasn't for pictures, as we were also looking for wall lights..
As we were looking around, we were amazed when we came across their "Picture Gallery" which had everything we had been searching for over several weeks....
We had a great choice to choose from, with great framing, so we were delighted to purchase and "finally" put an end to our endless searching....

Reply from Pagazzi Lighting
Love Pagazzi
Shopped at Birkenshaw Industrial Estate
The lady who helped us with our purchase was extremely helpful
Beautiful products

Reply from Pagazzi Lighting
Some staff extremely helpful, but supervisor who was obviously extremely busy & preoccupied could perhaps have been a bit more receptive, otherwise a satisfactory experience.

Reply from Pagazzi Lighting
I purchased a Burton 3lt light in black for £169 from middlebrook Bolton on 20/01/24. The assistant offered me bulbs at £7 each to go with the light, which I reluctantly took at £7 each, but she gave me a 3 year unconditional guarantee.
After the first 2 months 2 bulbs had started to flash then one went off completely. The third bulb went off on month 4. I purchased 3 bulbs from elsewhere on offer for £1 each with no issues.
I was passing pagazzi Bolton today 11/6/24 so decided to take the bulb's back. The assistant checked the bulb's and found them defective. She asked for my email receipt which I had left my phone in the car, she wouldn't give me new ones and refused to check my purchase on the computer.
Don't buy these bulbs they are absolutely rubbish quality.

Reply from Pagazzi Lighting
Had a great experience at Doncaster store….Laura went above and beyond to help us with what we needed. Will definitely return.

Reply from Pagazzi Lighting
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