Disappointed that I couldn’t claim the discount in store that was offered on line. Was needing lights asap as I had someone at my home to fit them. Silly that I could order in the store to be sent out... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Both visits to store were good - very helpful staff. Nice lights.
Company replied
I recently purchased the Narciso 6 Light Split Bar Black Ceiling Light and the Bombo 8 Light Ceiling Light in Polished Chrome from Pagazzi, and I am delighted with both products. The quality... See more
Company replied
Excellent experience at Pagazzi Braehead. Friendly helpful customer service from minute we walked in. Advisor was super helpful, guiding us and informing us about various lights. Nothing was to much... See more
Company replied
Company details
- Lighting Store
- Bar Restaurant Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Interior Designer
Written by the company
We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.
Contact info
Unit 10, Block 8 Thornliebank Industrial Estate, G46 8JH, Glasgow, United Kingdom
- 03442571908
- help@pagazzi.com
- pagazzi.com
4.2
Great
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pagazzi Lighting
Thank you for your kind comments. We are delighted that you are happy with the customer service you received.
Quick delivery
Quick delivery
Liked lampshade
Returned part of my order not suitable
This was also so easy to do
Would shop here again
8 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review and recommendation. Delighted to hear you are happy with our service
Good quality product which arrived well…
Good quality product which arrived well packaged and was easy to assemble
9 May 2024
Reply from Pagazzi Lighting
Thank you for your kind reviews
Excellent service in the shop and online
9 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service both in Shop and Online
Beautiful framed prints
First picture arrived on stated date and time and was perfect. Ordered a second picture, had trouble with delivery and picture was faulty on arrival. However, company agreed a replacement immediately which I hope to receive in next few days, and if all good will use this company again.
1 May 2024
Reply from Pagazzi Lighting
Thank you for your feedback. I apologies for any inconvenience caused. I believe this is in hand to resolve for you. If we can assist you further please email help@pagazzi,com or give us a call
Fabulous table lamps and a good price…
Fabulous table lamps and a good price and super fast delivery
9 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service and our prices.
Great customer service
Easy to order on line. Fast delivery. Great customer service when follow up help needed.
10 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service and the follow up help you required.
Two cordless table lamps.
I ordered two rechargeable cordless table lamps in black and bronze. They arrived 2 days later, well packaged (including the rechargeable cords) and are lovely quality - absolutely delighted!
I’ve reviewed this company before and was very happy to order from them again and the experience has been equally as good. A great range of lighting, very well priced and excellent customer service.
7 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review and for purchasing from us again. Delighted to hear you are happy with our range of products, prices and service.
Ordered online and when received it was…
Ordered online and when received it was very disappointed with the quality particularly given the price paid and that was after 25% off. Think should re-think the price of it. Also recently in store was charged £5 for a bulb!
6 May 2024
Reply from Pagazzi Lighting
Thank you for your feedback. We are sorry that you were disappointed in the quality of your lamps. We pride ourselves in providing value for money and good quality products. I am sorry that in this instance, this was not to your satisfaction.
So easy to order on line
So easy to order on line. Came well packed and are just what we wanted
7 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
Speedy delivery and goods arrived…
Speedy delivery and goods arrived perfectly without any damage
6 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
Beautiful light quick delivery
4 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
very customer friendly
very customer friendly, Had spares for a light that I purchased 4 years ago which was a nice surprise. Overall a very good experience
4 May 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service and that we were able to help you with your spares.
Wonderful help from staff
Wonderful help from staff. Great lamps and pleased i went for cool white bulb after being shown both. Thank you
4 May 2024
Unprompted review
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
Excellent products
25 April 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
I went in Looking for a light my new…
I went in Looking for a light my new kitchen, excellent customer service from a lovely lady with pink hair. Customer service was second to none and hope my new light is as vibrant as her. Great service
7 May 2024
Unprompted review
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service. We will pass your feedback onto the store staff
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
Love the the lights that I ordered
Love the the lights that I ordered. Good quality. Although they're not installed yet.
28 April 2024
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
Reply from Pagazzi Lighting
Thank you for your kind review. Delighted to hear you are happy with our service
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