Racket came promptly using DHL. Much preferred delivery service provider, who was efficient and informative every step of the way. My Previous attempt with another (different)sports company, using... See more
Company replied
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Racket came promptly using DHL. Much preferred delivery service provider, who was efficient and informative every step of the way. My Previous attempt with another (different)sports company, using... See more
Company replied
I purchased two pairs of shoes to compare sizing and decided to return the unworn pair. The item was only briefly tried on at home — original packaging, tags, and seals fully intact. I contacted cus... See more
Company replied
I placed 2 orders. One was in error and i emailed padel market immediately after the order was placed. I got a response immediately saying the cancellation was forwarded to the correct department... See more
Company replied
I purchased approximately one month ago through the Decathlon partner shop a padel racket at Padel Market. Unfortunately, I have noticed that the racket has developed a crack in the middle. Thi... See more
Company replied
Padel Market starts with the passion for padel and is driven by the desire to contribute to the growth and spread of this sport. We want to provide you the best equipment for improving and enjoying your game
C/ Doctor Esquerdo, 105, 28007, Madrid, Spain
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Good prices and detailed delivery info + fast shipment.

Reply from Padel Market

Reply from Padel Market
Great web site, easy to navigate. Really well priced Padel bat. Fast delivery.

Reply from Padel Market
Excellent product. Great price.
GLS Shipment and delivery a bit slow though.

Reply from Padel Market
Not a good quality and the warranty doesn’t answer

Reply from Padel Market
I ordered the racquet on Saturday on Tuesday already delivered with everything perfect

Reply from Padel Market
Great service my racquets arrived to Thailand from Spain in 2 days

Reply from Padel Market
Fast, well communicated, no hidden charges and the racket is beautiful!

Reply from Padel Market
Great item. Delivered on time. Reliable. Easy to use website. Thank you. Really appreciate it.

Reply from Padel Market
Quick efficient and great communication through out

Reply from Padel Market

Reply from Padel Market

Reply from Padel Market
On the first place was the price, I knew exactly what racket I want , and I found it on way better price at pádel market. Then the customer service was great . Everything was exactly how the said . No issues everything was great 😃

Reply from Padel Market
Buying the padel was fine.However, FedEx are terrible. They don't call and they don't have the ability to redirect or reschedule the delivery. I wasn't just arriving back to the country the day they originally scheduled delivery so rescheduled for next day. It's now 4 days later (I have game today) and I don't have a padel. The delivery has been very poor especially if you live in an apartment in central london with no concierge.

Reply from Padel Market
It's been more than two weeks since I placed my order. Still I'm waiting the order to be delivered.

Reply from Padel Market
Great experience. They shipped my racket right away and got it on time. Highly recommended.

Reply from Padel Market
I’ve received the item before the estimated delivery date and it was well packed so thank you very much for your dedication to provide such great customer satisfaction

Reply from Padel Market
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