Packlane Reviews 

Packlane has some of the best customer service! They are quick, clear and helpful.

I worked with Jeanne, the Prepress Support Mermaid and she was amazing! Very helpful and communicated all of the concerns and ways to help very thoroughly! :)

As always, Packlane is easy to work with, fast and their finished product is of the highest quality. I swear my sales increase because of the beauty of the finished product they provide. I wish only I could actually SPEAK with a human being, but they are pretty quick to respond to emails.

I used Packlane a year ago. This time I had a fairly big order with 3 different very colorful boxes. So I tried a competing company and only ordered prototypes. Thank goodness for that because once I saw them I went right back to Packlane. The ink quality of all my boxes turned out amazing! Two of my boxes were black and colorful and the black was perfect. Plus I earned credit towards purchasing more boxes!

The team at Packlane has made our first custom box order a breeze. They even caught a couple potential "happy accidents" for me and were happy to let me know as well as fix things up for me. I couldn't be happier and I haven't even received my final product yet - Although I am sure it will be amazing!

I recently purchased a mass amount of company-branded boxes using Packlane.com and had the most wonderful experience. One of Packlane's Senior Account managers, Newman, was in direct contact with me throughout the ordering process which made it seamless and smooth. I cannot thank him enough for assisting during the ordering process and also delivering us perfectly branded and easy to assemble boxes. I highly recommend this company and working with Newman :)

We love working with Packlane. They have brought our brand to life. We are so happy with their customer service, the quality of the products and how colorful our designs are. Our customers love our boxes. We highly recommend Packlane.

Excellent product, but more importantly, excellent team support by Packlane.

Great user friendly website that makes it easy for a business owner to create their custom shipping boxes. Good response time from customer relations on issues pertaining to design. Great quality boxes and prints. A tad high on pricing but overall excellent.

I was first made aware of Packlane after viewing a YouTube video comparing Packlane and another company; the consensus on the video was Packlane was the winner. I went with Packlane initially due to shipping timeline and cost. Shipping was way faster than expected, I found the process of creating my box very easy (my design was fairly simple), the edit / proof process was smooth (they notified me that my original logo wasn't high res enough and it was an easy fix), and I found a promo code online that saved my company money. Boxes arrived and they look great! I also want to note that I first reached out to a local company and their prices were 2-3x that of Packlane so I'm thankful that Packlane provided a product that my made my project affordable and kept me within budget.

Boxes were perfect!
I uploaded my own designs for the box and the design/production team was prompt and helpful and nothing went to production until I was perfectly satisfied with my design. Boxes are vibrant and the construction is hearty and solid. Highly recommend.

Packlane is so great to work with! Their quality and prices are unbeatable and their customer service team is always very quick to repsond and help resolve issues. My proof came back with the wrong color ink and their team had a new proof over to me within the hour. Highly recommend!

Excellent products - exceptional service. The product support was amazing.

Awesome customer service, response time, and production time!

Tara and the packlane team provided stellar support for us as a startup on a tight budget to get first class boxes for our brand! They even took the time to help us scope various order volume and shipment bundle configurations to find an optimal end price. Thanks a ton!!!

Brandy is amazing!!!. I offered to give her a foot rub. My first time using your services,she was very patient with me, and helped me through the end. Looking forward to working with her again for future projects

We got lots of help with our box production. We have challenges with the Packlane staff helped us solve.

Packlane has incredible customer service and BEAUTIFUL products. We are so happy!

The design tool on the website was very easy to use. The proof was sent to us very quickly for approval. Shipping and delivery were a week ahead of schedule! Our design was exactly as displayed online. We are very happy with our purchase and can't wait to get these boxes into circulation.

Amazing service! Fast response time. Super impressed. Looking forward to doing a lot of business with Packlane!!!