Pacificspins logo
Visit website

Pacificspins Reviews 539

•
TrustScore 4 out of 5

4.1

Online Casino or Bookmaker
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the diverse and engaging selection of products, noting the enjoyable user experience and the smooth, intuitive website design. Many people appreciate the generous bonuses and promotions offered, along with the responsive and helpful customer service that quickly addresses inquiries. The ease of registration and the overall gaming experience are frequently highlighted as positive aspects. However, some people were dissatisfied with the payment process, specifically mentioning issues with withdrawals and account verification. A few customers reported difficulties in cashing out winnings, particularly when using free spins, and some experienced delays or unfulfilled promotional programs. There were also occasional mentions of customer service being unhelpful or unresponsive in certain situations.

What people talk about most

Product

Customers had positive experiences with product. Reviewers praise the great selection of games, noting that... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Website

Clients share positive opinions on the website. Many reviewers praise the site for its simple and quick... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise fast payouts, quick deposits,... See more

Customer service

People report positive experiences with customer service. Many customers praise the fast, friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I absolutely love this casino!! It’s very special compared to other online casinos that i’ve tried out!!! They offer so many freebies and seem to genuinely care about their customers! I have not yet c... See more

Rated 4 out of 5 stars

Cutoutt casino- this casino has great service and decent games. overall its decent , nothing specail. its essentailly the same casino as every other one out there. same site different name.. its the... See more

Rated 4 out of 5 stars

I would have to say this is definitely one of my favorite casino sites! I am always getting bonuses that no other sites offer! Definitely worth a peek a, at least. Have fun and good luck. Check out it... See more

Rated 5 out of 5 stars

Honestly, I’ve been having a really good experience with Pacific Spins so far. For a SpinLogic site, the RTP feels surprisingly decent and the games don’t feel rigged or impossible. Customer service i... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

New online Casino with Instant Payouts! Make sure to visit us and see great new bonuses and promotions!

Contact info

4.1

Great

TrustScore 4 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great casino

Great casino. Love the selection of games and friendly customer service.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam y’all

It’s a scam y’all. Crappy fames, crappy quality, customer service is crappy too. Don’t waste your time or money.

7 June 2025
Unprompted review
Pacificspins logo

Reply from Pacificspins

Hi Anna,

I hope you're doing well and staying safe.

Unfortunately, we haven't received the requested login information, which prevents us from accessing your account and thoroughly addressing your complaint.

Having access to your account would allow us to gather more information about the issue you mentioned. Without these necessary details, it is difficult for us to effectively resolve your concerns. It's important for us to investigate and provide evidence regarding your complaint, not only for you but also for other visitors who may have similar issues.

Thank you for your understanding.

Kind Regards
Daniel Moore
Pacificspins Casino Management

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look