Pabo UK Reviews 231

I have ordered quite a few different items from pabo. All items have been of very good quality. There is always offers and free gifts to be used from signing up for their emails. Delivery times can be a little bit slow though

I had a problem with one order that I made... I rang customer service and it was absolutely disgusting! The women spoke over me, did not listen and was very VERY rude- so anyway- then I had to call back and the next customer service representative was disgustingly rude! Will NOT be shopping here ever again! Disgusting. Think your customer service rats need training!!

Having shopped at pabo before when I saw an email promising a free gift I thought why not! Ordered and arrived quite quickly! No free gift! Thought the offer might have expired and I hadn't noticed so tried again on another offer which was definitely in date and spent over what it said I needed to qualify, item arrived... guess what no free gift! Have contacted customer services to give them a chance to rectify it then will be contacting trading standards if I need to!!

Sould have received free gifts with both my orders, but nothing came....one was surposed to be a branded item, just a rip off.wont order again, will look elsewhere.

I ORDERED A CHRISTMAS GIFT FOR MY MISSUS AND DESPITE RINGING TO CHECK IT WOULD ARRIVE IN TIME NOTHING WAS DELIVERED I HAVE E MAILED THE COMPANY ON SEVERAL OCCASIONS ABOUT A REFUND BUT THEY JUST IGNORE MY COMPLAINT AND CL;AIM IT WAS DELIVERED... VERY DODGY COMPANY I AM NOW HAVING TO INVOLVE TRADING STANDARDS TO GET MY MONEY BACK..... AVOID THEM AT ALL COSTS

I've ordered a fair few times with Pabo, to be fair I'm usually extremely happy with their customer service... but when I buy something that says ooo get a £40 free christmas gift... the value of the items in the box... it doesn't even seem like it's £10 to be fair. It was quite shocking because it seems like it was the £40 CHristmas box that was meant to be gifted which was how it was worded but it was nothing of the sorts... was overly disappointed with what arrived in that box but seperately happy with the main product.

Updated:
I cannot fault customer support at all! Very fast email responses, really helpful and my issues were sorted within a couple of hours,
We will definitely continue to shop here and recommend pabo. Thankyou very much.


Received an email with a "free gift worth £75" with any order above £20, so thought sod it I'll get a treat for my birthday....when it arrived the free gift was: a necklace which was on sale at £5 (£10 full price)
A vibrater which was £10 full price.
And a £12.50 voucher (to be spent on orders over £40)
So £32.50 worth not the £75 that it said, I was quite disappointed to be honest.
To be fair i can't fault the quality of anything I've ever ordered.

Now my husband put an order in of nearly £90, and we're still waiting for delivery (normally it takes 3-4 days from buying to delivery when we've ordered in the past) but it didn't even get dispatched till 4 days after, a week later were still waiting :(

So I ordered 7 days ago and still no email saying its on the way what is going on can you email me.. It's a joke

Received an unsolicited email. Telling me I'd won a 'top branded gift'. For which I'd been specially selected (along with four other named people). Placed my order it arrived. No 'top branded gift'. Got in touch with their customer services (who incidentally are a joke). Numerous emails etc. No help nothing.

This is a Mickey Mouse Company. Likely to go bust or disappear with YOUR money.

You can buy everything they do elsewhere on line and more often than not at a more competitive price.

I will NEVER use them again. Totally useless.

Don't take my word for it. Take a look at some of the other reviews. Concerning the same issue. Also note their pathetic responses. Which kind of sums Pabo up in a nutshell.

My advice. Go elsewhere



Pabo

Don't bother responding. Save you BS for someone else. You're USELESS !



Update 14/12/15

Pabo I said I'd never contact or order from you again. So why would you expect me to get in touch with you. I'm a lot happier spending my cash elsewhere. You'll never get another £0.01p of mine. You're USELESS and anyone with any sense. Should avoid you like the plague !

Please don't bother responding. Life is tooooooo short. You're USELESS........end of !!!!

Was one of the lucky 5 who had won a prize.

Prizes was iPhones tablets and so on.

Brought something to see what the prize was.

Turned out to be some cheap earphones.

Makes me think what was the chances of all five people ordering something.

Seems like a marketing scam and no one gets the good prizes!

So far haven't returned my emails to return item or any communication what so ever!

Will not be using again!

Having looked at the review under mine.

Mine was also on the 16th but no Tammy Edwards was in the list.

PABO'S HAPPY 5
NAME: G. Hemmingway
NAME: S. George
NAME: Chris Purnell
NAME: M. Bradbury
NAME: K. Abbott

The email makes you believe that you are one of the lucky 5.

Where really they have just sent it to everyone.

Awful marketing.

Update number 2 5/10/2015

Still haven't received refund!

I ordered on the 16th of this month as I had an email saying I was one of selected 5, says if I ordered within that day and was one of the first then I'd be entered to win a top prize, I've read terms so aware of the rules on this, I ordered as soon as id read the email just after dropping kids to school took ages to send the payment as page wouldn't load but I managed it is love to see which prize I get, I will write another honest review once I've received my order, I have read reviews on here and would like to add my experience....speak soon

So, after Pabo replied to my review, about non delivery of items, I filled in the requested questionnaire. That was sent to them 7 days ago! I've since, emailed them roughly 7 times and had NO REPLY OR RESPONSE! It's an absolute joke! I was sent an email which basically said I was priority, but since then, not a single update! I just want my money back as I've paid for the goods (that was taken immediately too) and I've not relieved them. It's looking like I'll have to contact trading standards because I'm not letting it drop! So, if your thinking of buying from this company, DONT! There's other websites such as love honey, based in the UK which are far better to deal with than this company!

So, after Pabo replied to my review, about non delivery of items, I filled in the requested questionnaire. That was sent to them 7 days ago! I've since, emailed them roughly 7 times and had NO REPLY OR RESPONSE! It's an absolute joke! I was sent an email which basically said I was priority, but since then, not a single update! I just want my money back as I've paid for the goods (that was taken immediately too) and I've not relieved them. It's looking like I'll have to contact trading standards because I'm not letting it drop! So, if your thinking of buying from this company, DONT! There's other websites such as love honey, based in the UK which are far better to deal with than this company!

Fast delivery and item always in fantastic condition

As you can see my last review was replied to ...guess what ...still waiting for my refund and they've now gone from 30 days to I could be waiting 6 weeks!!!!
Their phone line customer services are disgustingly rude they made me email them my proof of returns so they could speed it up but instead they said yes we can see you have returned it but you still have to wait 2 weeks !!!
I had the phone put down on me each time I mentioned speaking to a manager . Judging the way I've been treated by this coming shows it is very poorly ran so bad they put the phone down on the mention of a manager.
Customer service is disgusting DO NOT BUY FROM PABO!!!! if you have to return an item you may be waiting an awfully long time a few of the reviews show some have been waiting over 3 months for refund!!! I've been a customer with pabo for 5 years and this is how they treat loyal customers? !?! I'll NEVER shop here again! Can most definitely NOT be trusted

I have shopped with Pabo a few times, the quality of the clothing is excellent and delivery is always quick. I would recommend them.

Alright store to shop

Your amazingly good and i would highly recommended you to a friend as i have done before and they have bought stuff you are amazingly they highly recommended you to :)

Everything that I have bought is brilliant good quality stuff .The prices could be a bit lower so I could buy more .The delivery of the items is really quick to and I have had no problem .

I have brought loads of different sex toys and outfits for me and my wife and have always have great service. There is such a good range of products available and you are guaranteed to find something to turn each other on.