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Paack Reviews 211,296

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TrustScore 4.5 out of 5

4.7

Delivery Service
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Rated 5 out of 5 stars

Very good follow-up communication throughout the delivery process. Products arrived on time and in good condition. Only one regret is that the delivery man did not ring the intercom to warn (even if t... See more

Rated 5 out of 5 stars

On the day of delivery, there was a power outage in my neighborhood, which obviously meant the doorbells weren’t ringing… I checked the website several times to see if they’d tried to deliver it, and... See more

Rated 5 out of 5 stars

The experience was great thanks to the delivery personnel. They called me in advance to see if I was home first, they offered to help me find a suitable solution and they were extremely nice. Humble a... See more

Rated 5 out of 5 stars

The Gentleman who delivered my package was very friendly and arrived well within the expected delivery slot. I had regular updates and can only praise Paack on the service they gave on this occasion.... See more

Company details

  1. Delivery Service

Written by the company

Pioneering delivery solution for eCommerce, enabling customer controlled time-slots and sustainable vehicle distribution.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

On the day of delivery

On the day of delivery, there was a power outage in my neighborhood, which obviously meant the doorbells weren’t ringing… I checked the website several times to see if they’d tried to deliver it, and I’d relax when I saw they hadn’t. Eventually, the power came back on, the delivery driver arrived, and not only did they ring the doorbell, but they also tried to call me. I was so happy because I realized that even though there was no power, you still took the time to try calling the person. Please, keep it up! Thank you!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great

Everything went perfectly. The delivery person called ahead to know if I was there and delivered the package 10 minutes after. 👍

29 May 2026
Unprompted review

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