While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID P2PB2B NOW! THIS PLATFORM IS NO MORE WHAT IT USED TO BE. I TRANSFERRED 51.6 USDT FROM GATEIO TO P2PB2B USING POLYGON NETWORK. WITHDRAWAL FROM GATEIO SHOWED SUCCESSFUL. TRANS... See more

Company replied

Rated 5 out of 5 stars

P2B is really reliable partner. When we started looking at options for listing our token, P2B immediately caught our attention. They have a great interface, everything is transparent and clear. But wh... See more

Company replied

Rated 5 out of 5 stars

Great service from Lulzim! Friendly and knowledgeable. Made an awesome suggestion about the wine and the dollar saving option of buying a bottle rather than by the glass. Was attentive when we needed... See more

Company replied

Rated 5 out of 5 stars

We were launching our first project and spent a long time choosing an exchange for listing. P2B met all our expectations! They helped us at every step, explained all the nuances in detail and gave us... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

P2B is one of the biggest European digital assets exchanges and the most trusted platform offering the best go-to-market experience for crypto users and projects. Get your exciting trading experience. Gain quickly and securely in #1 place to be in crypto.


Contact info

You should know

3.1

Average

TrustScore 3 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam! I have purchased some tokens in presale, but I could not find my tokens. The tokens lost all their value once launched, and then P2PB2B emailed me an email that was delivered in spam ( no one trusts them) the email said that they have stopped support to that token. My money just disappeared, they are a scam!!! This thing is to avoid!

2 November 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Good day!

Let me describe the process of receiving tokens after purchasing them on Launchpad. When you buy tokens on the active IEO session they won't appear on your Main Balance instantly. The tokens will be frozen on the IEO Balance till it's completely listed on the P2B exchange.
When the listing and the active session are over, you'll receive your funds in the Main account. From that moment you may trade using the available trading pair on the Trade.

Note: the token market price depends on the trade of this currency The administration does not accept, control, or interfere with the trading process.

Kindly ask you send a request to our Support Department to receive more detailed information about your situation: https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 1 out of 5 stars

Sell and purchase of low market cap coins in P2PB2B exchange are done through bot to manipulate the price.

The coins with low market cap are sell and purchase through exchange bot itself to misguide innocent traders and record is shown by trade history but not reflected by order book.

My sell and purchase order are on top first since last two weeks but both never triggered. However, their is continuous trading of my coin as per trade history. Some ghost traders who are buying and selling coins without putting order or may be on some secret order book which normal people can't see.

Note: their is also one option of selling coin on market price that immediately sell coins to first buyer irrespective of value. As my buying order is also on top first which also never triggered. Then my question is, through which option the ghost traders are selling coin.

The orders on exchange must be executed on ascending order as per price value. As I said my sell and purchase value are most competitive that's why they are on top first but never triggered. But ghost traders are trading the coin as per trade history. Also they they're not utilizing market price option, as my orders in both category are top first.

I also email to support. But their reply always be illogical and not technical. The exchange have non technical persons who are handling support email. I send many many emails but always got illogical and not technical reply. I can attach here proof, but unfortunately there is no attach option.

I also post it in the telegram group many times, but @david community manager blocked me because I shared proof in the group.

My ticket number is 91635.

17 June 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello Mudasir Ahmed!
Please write us on the telegram and give us the number of your ticket we will help you to solve your problem.

Rated 1 out of 5 stars

Crypto purchase between simplex & p2pb2b ends up with technical problem of p2pb2b - lost my money

TICKET-No 89598

The problem occured 7 weeks ago and till now nothing happens in my case.

I reported the issue to p2pb2b and at this time I was convinced the problem will be solved in no time.

In my understanding buying crypto with simplex und transferring it to p2pb2b was an unflawed and well known technical process.

As it turned out, it isn't. My crypto has not been credited since then!

I wrote about 10x messages till then to the service team but nothing relevant happened since then.

The first relevant answer was, that "my issue was internally send to the technical staff and it will be solved, everything will be ok"

Since then no pro active updates, and everytime I write an email asking what the current status is, I will get a standard answer with phrases like "it will take some additional time, don't worry".

CMON it has been SEVEN weeks, completely unacceptable and unsatisfactory...

13 June 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!
Our tech department working on your problem. We understand your feelings but be sure your problem will be solved soon.

Your ticket is solved. Please check your email.

Rated 5 out of 5 stars

I am satisfied with p2pb2p

I am satisfied with p2pb2p. As I shared my problem to Support Team by email. They gave me the solution. I requested to cancel order and they allow me. As I told them I just new to p2pb2b. I have my asset right now in my wallet. I have no worry. My suggestion, just get familiar.

10 May 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello Jel. Thank you so much for the review, we really appreciate it.

Rated 1 out of 5 stars

Ridiculous $65 charge on a 350 USDT…

Ridiculous $65 charge on a 350 USDT wallet to wallet transfer.

Process took 2 days too and I had to contact support.

Lost lots of money with p2p b2b platform delays!

Stay away!

1 March 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello Ann. The fee is formed depending on the value of the transaction in the network. For lower withdrawal costs we have opened TRC-20 and BSC-20 networks as well.

Rated 1 out of 5 stars

No more p2pb2b for me.

No more p2pb2b for me.
you have to wait 24 hours for your withdrawl
its crazy,i asked about it and they said that withrawl happens manually.

29 January 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, some withdrawals require additional verification, so the withdrawal can take up to 24 hours. Please tell, did you get your funds?

Rated 1 out of 5 stars

It is a TRAP!

It is a TRAP!

It is a TRAP!

They are bunch of thieves!

Be careful! I bought METAF coin. I placed sell order when the price started to go down, my sell price was lower than ongoing price, after I noticed that the price was going down dramatically. The 375 us$ turned into 5 us$. When I chatted with them, they told me that it is up to user to approve my sell order, which mean that they are not going to approve that you leave them with profit.
It is a TRAP!

27 January 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello Jamal. All trading on the exchange is done by traders and the administration has no influence on this process.Perhaps you needed to lower the price so that your order was sold.

Rated 1 out of 5 stars

Watch out

Watch out! It is scam!
These are a group of thieves. Maybe I'm this severe description! I placed a sell order for cryptocurrency when the price was good, but it was not executed even though the price lasted for about several hours. When I asked customer service, they told me that users decide whether or not to approve sales orders. So he will not accept sales orders unless it is in their best interest.

They replied down! the reply proves that the client will not get any profit since approving selling orders to be decided according to the best interest of somebody not according to the market. The price up I sell, the price is down I buy. Yesterday, I placed many orders to buy as well, but never approved until the price was too high.

14 January 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, thank you for your feedback. Very sorry that you have faced with this situation, but everything is transparent and fair, trade on the exchange is conducted directly by exchange users, employees and administration of the exchange do not take part, the redemption of orders depends on demand. So there is no fraud here.

Rated 1 out of 5 stars

Funds stuck on exchange; Unable to withdraw

***update: after one month, funds are still stuck on exchange and unable to withdraw***

Beware:
You may end up purchasing alt-coins that become stuck on this exchange for weeks at a time.

Immediately after purchasing a bag of SHX they were flagged as "under maintenance", which prohibits you from being able to withdraw them from the exchange.

After contacting customer support about the issue, they gave this reply...

"SHX is under maintenance now.
Deposit and withdrawal are unavailable.
Unfortunately, we do not have exact information about the end of maintenance.
After maintenance end, you'll receive your funds."

It's been nearly a week now... my coins are still flagged as "under maintenance."

5 January 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello.
At the moment there are problems with the interaction with the Stellar network, which was the basis for the contract SHX, our experts are dealing with this issue and you will have access to your assets in the near future. We apologize for the inconvenience and thank you for your patience.

Rated 1 out of 5 stars

Very very bad experience

Very very bad. Codi finance coin should be listed 2 weeks ago and they postpone the date of listing. Now it’s the third time and also people don’t see fund in their wallet. I think we got scammed! Plus they are using bad excuse for not listing the coin. They still don’t support Solana and we are in 2022 almost.

30 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, thank you for your review. We are aware of the problems associated with the project and want to assure you that the team is doing everything possible to eliminate the problems that have arisen, there is no fraud, but the technical difficulties have forced us to postpone the date of listing, stay tuned, will soon appear more information about the current situation.

Rated 1 out of 5 stars

La Plus mauvaise platforme du marché.

after verification it confirms to me that I must find the tokens in the main account. and in my account I have zero tokens. we can no longer speak of bad service. it is simply theft. I put all the photos of the account at Disposal.

30 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hi, please tell me in detail what happened, from your description I do not quite understand the essence of the request.

Rated 1 out of 5 stars

P2PB2B IS A SCAM!

Whatever you do, do not use the P2PB2B exchange, it is a complete scam. I recently purchased some tokens via an ICO and it turns out it was a completely different company using the name and logo of Polygon!!! Of course the P2PB2B exchange must have known this but still let them list on their exchange. I asked for my money back with no luck.

28 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, please describe your situation in more detail, I do not quite understand what is your accusation in our direction. Tell me in detail what happened, maybe together we can find a way out.

Rated 5 out of 5 stars

My funds doesn't arrive

I've send Tether (USDT) from Binance to P2PB2B. The transaction is confirmed but my funds doesn't appear on my P2PB2B wallet. I've send a message to support (ticket 78401), but reading the negative comments here i'm worry about my money and I want to solve this problem as soon as better.

Update: They respond me in less than 5 hours and in less than 12 hours my funds has arrived. Thanks!!

24 December 2021
Unprompted review
Rated 1 out of 5 stars

I am one of the WHACKD holders that…

I am one of the WHACKD holders that donated funds to get a listing with P2PB2B. We all believe in the vision of John McAfee. The team works for free in their spare time. The holders support the team with funds to help keep John's legacy alive. P2pb2b misrepresented their understanding of this vision and butchered the tokenomics. After they got the money, they won't work with us to correct the problems and after not providing the service they specified, have refused a refund. We won't let John's vision die. They may kill the body, but they will never WHACK the spirit.

23 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, we are sorry that you have encountered some problems interacting with our platform, but based on the information provided by our staff we know that the Whackd team was offered various solutions to the problem, which the team in turn rejected. In this regard, we can confidently state that the obligations to the team have been fulfilled.

Rated 1 out of 5 stars

Possible scam

Possible scam! P2PB2B is not doing a 10k $ refund for Whackd after p2p did not stick to the agreement made. They offered a 10% refund which the whackd team didnt accept. Dont risk your money on them and try listing somewhere else. You dont get a refund if THEY mess up!

23 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, we are sorry that you have encountered some problems interacting with our platform, but based on the information provided by our staff we know that the Whackd team was offered various solutions to the problem, which the team in turn rejected. In this regard, we can confidently state that the obligations to the team have been fulfilled.

Rated 1 out of 5 stars

Regrets over trusting p2pb2b

Regrets over trusting p2pb2b, they have stole $10,000 from the whackd community after making multiple misrepresentations and breaches of contract, i have since been blocked from the Telegram, they admit fault and have apologised, but refuse to return the funds as is legally required. they are acting in bad faith at this point. AVOID AT ALL COSTS

23 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, we are sorry that you have encountered some problems interacting with our platform, but based on the information provided by our staff we know that the Whackd team was offered various solutions to the problem, which the team in turn rejected. In this regard, we can confidently state that the obligations to the team have been fulfilled.

Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS

Be prepared to lose your funds if you hold any on the exchange. They take your money from your wallets and then suspend your account and do not communicate with you. They pretend to communicate on Telegram but their moderators are part of it. They delete any posts you make for help and do not respond to DM's. The biggest perpetrators are MASON and JACK. Both on Telegram. YOU HAVE BEEN WARNED

UPDATE: p2pb2b have entered a reply below to my review. All of it lies. I opened a ticket for over a week. I have had no response and no mention of how it will be resolved. No one has as of today contacted me. The support team are in on it. They just want to keep your funds. AVOID.

7 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello. First, could you please elaborate on what happened and tell me whether you contacted the support team, if so, be so kind as to provide a ticket number. If your account has been suspended, you should definitely be contacted by our legal department or support team. You can find out more about this in the terms of use. Also please note that our community managers do not communicate in private messages to reduce the possibility of fraud. And messages are most likely deleted due to violation of chat rules. In any case, please leave the contact information for feedback and I'm sure we will definitely deal with this situation.

Update.
We have requested your contact information for feedback, please provide it to us so we can investigate the specific case in question, because your feedback contains too little information and we would like to find out the real reasons for blocking.

Rated 1 out of 5 stars

If I could give minus stars I would

If I could give minus stars I would ! This exchange is corrupt ! Please anyone reading this review take the advice and stay away . I have used this exchange for a few months without issue until recently , then my account was blocked without reason and funds seized. I opened a support ticket for clarification and haven’t even had a response for 2 weeks ! I then went on the official telegram page where I was greeted by mason , there customer service advisor! Who choose to ban me from the public forum and ignore my private messages !I now have nowhere else to turn ! Please people take my advice and stay away ! I would go as far to say these people are professional crooks .

Update to p2p reply:
Ticket number 74731
I shall update this review weekly to show what progress is made . And for your information I told your friendly telegram customer service advisor mason I was writing this review last week . His reply was no problem rather than sort out my issues! More staff training needed if you value your customers and reputation

6 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello. I'm sure that we can clear up this misunderstanding and if you have not violated the rules of the exchange, access to your account will be restored. To begin with, let us know the number of your ticket to find out the essence of your request. We have been working on the cryptocurrency market for a long time and we value our reputation, so it's not in our interest to deceive our users in any way, because without them we won't exist as a platform.

Update.
To begin with, we will find out what is actually the cause, and then we will consider the correctness of the actions of our staff.

Update.
According to the information provided to us by the support team, it appears that an answer was provided to you today and your question will be handled privately. You will be contacted shortly.

Rated 1 out of 5 stars

p2pb2b is not a good exchange yesterday…

p2pb2b is not a good exchange yesterday I deposited usdt to buy the dip they cancelled my deposit and refuse to refund my usdt to my wallet they also refuse to give me my usdt I have sent several email they Never reply me

6 December 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, thank you for this review. Please leave a contact for feedback and tell me your ticket number to clarify this information. We very much value our reputation and our team always resolves these issues for the client. Tickets are processed on a first-come, first-served basis and you may just have to wait a bit, no user goes unanswered

Rated 1 out of 5 stars

Bad Experience!

Deposit of crypto take 1min, but for withdraw it you will wait lot of time !

15 November 2021
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello, standard withdrawal can take up to 24 hours.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look