p1sim.fr Reviews 

85
•
TrustScore 4.5 out of 5

4.3

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Company details

  1. Hardware Accessories Store

Written by the company

La société a été fondée en 2021 et bien que nous puissions sembler être le petit nouveau sur le marché, nos volants de simulation de course ont de grands noms qui les utilisent ! Chez P1 SIM, nous nous consacrons à la conception de volants et de pédales haut de gamme pour offrir une expérience SimRacing immersive et ultra-réaliste. Dirigée par des professionnels du sport automobile et des experts en SimRacing, notre société place l'innovation au cœur de chaque étape de son processus. Chaque produit P1 SIM est fabriqué à la main en France, en utilisant les meilleurs matériaux et en combinant technologie de pointe et savoir-faire traditionnel. Notre mission est de garantir une précision inégalée, afin que chaque pilote virtuel éprouve la même intensité et les mêmes sensations que sur un circuit réel.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

85 reviews

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4.3

All reviews

(85)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a Beau Rivage steering wheel…

I ordered a Beau Rivage steering wheel on Sept 28 and I have had no communication from you on the order status or even thanking me for my order (as Simucube and Sim-Lab do.
So I am a little puzzled why you send me a "how did we do" after no communication and having not received my order".

28 September 2026
Rated 5 out of 5 stars

Exceptional customer support.

I needed technical help regarding my early version P1sim Eau Rouge wheel (Nextion screen). Jeremy from the support team responded to my emails immediately and helped me with my issues and any information I required without hesitation. Highly recommended.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

I needed to replace a downshift switch…

I needed to replace a downshift switch on my eau rouge wheel. P1sim were excellent to deal with. They got the switches to me asap along with great instructions for swapping the bad one out. Really great service. I had been using the wheel a intensely for years so no issue re performance,

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

P1sim went out of their way to ensure that they found a way to ship the wheel directly to me in the Cayman Islands. The staff was proactive and if the product matches the level of service, I will be very happy!

26 November 2024
Rated 5 out of 5 stars

Competent communication from the…

Competent communication from the company.
I was immediately informed of a possible delay. Finally, the product arrived on time.

After receiving the product, the team is open if there are any questions. Answers within the day.

The pedals are of very good quality, very easy to assemble. The explanations on the website are very clear.
The product also complies with the reviews of the influencers who received it and were able to test it over several weeks. (Dave Cam, Dan Suzuki, etc...)

18 August 2024
Rated 1 out of 5 stars

Do not order!

Do not order!! Plenty of others wheel company that the service is top.. on p1sim if you wheel get broken good luck. I have waited 1.5 year on one f .... usb cable and i was told to get a upgrade on my wheel with new face but they only shifted service person on mail and now only cable and a 10% discount if I order some new from store after I have try to sendt this f. Wheel for service,but they never picked it up at post office so the wheel got send back to me 3 times before they change what they said and told me I would only get cable and discount.

19 July 2024
p1sim.fr logo

Reply from p1sim.fr

Thanks Matz for the 4 reviews you posted on us. We take your comment into account and we actually change the USB cable as we understood it was a weakness on our product before. A huge change was made on the team running P1Sim exactly after the period where you experienced problems.
We are servicing every product under the week right now as we place our after sale support as one of our priority, in case you still need support you can reach our support and we will make all our efforts to react quickly.

Rated 1 out of 5 stars

Not what i wnat for 1k €

got the wheel new display didnt work, then the whole wheel broke. Sent it to P1Sim to repair.
Got it now for not more than 2 weeks it broke again

29 July 2022
Unprompted review
p1sim.fr logo

Reply from p1sim.fr

Hello Lucas. We need to work on that then! What is the issue?

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