Ozzie Collectables Reviews 

527
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and impressive selection of collectibles, including Funko Pops and TCG cards, often noting the excellent condition of products upon arrival due to superb packaging. People appreciate the reliable and fast shipping, even for international deliveries to places like Canada and the UK, with many finding the service efficient. The staff are frequently described as friendly, helpful, and knowledgeable, contributing to an overall positive service experience. However, some people encountered various delivery issues, such as significant delays, items not arriving, or unexpected charges for shipping.

What people talk about most

Product

People report positive experiences with product, highlighting a great range of items and a massive selection... See more

Delivery service

Users describe positive interactions with delivery service, often noting that items arrive safely and are... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness.... See more

Service

Customers had positive experiences with service, often highlighting the great staff and a no-nonsense... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this company for ordering collectibles such as Funko Pops, they always come in perfect prestine condition. Each Pop you order will come with a Pop sleeve which will protect your Pop.... See more

Rated 5 out of 5 stars

I've dealt with a fair few pop culture stores, but Ozzie Collectables is easily one of the best. What I appreciate most is the no-nonsense approach... they just seem to 'get it'. You don't have to w... See more

Rated 5 out of 5 stars

Ozzie has a great selection of all the popular Pop culture collectables. From Pokemon to Funko, you can find it. Shipping is done with care and has always been reliable even coming from Australia.

Rated 5 out of 5 stars

I live in the uk and getting them delivered and come in good condition was a worry but they are always well packed. would recommend anyone to look at ozzie collectables and order or pre-order funko p... See more


Company details

  1. Collectibles Store
  2. Hobby Store
  3. Trading Card Store

Information provided by various external sources

Ozzie Collectables stocks thousands of POP! Vinyls, Board Games, Statues and more! The lowest prices for your favorite collectables are found here!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

527 reviews

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1-star

No history of asking for reviews

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4.6

All reviews

(527)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I been shopping with ozzie for over 5…

I been shopping with ozzie for over 5 years I had point on my account that can be used to spin the wheel for a prize I went and brought $10 and got two prizes then spent $5 of points to top up my account so my brother could have a spin and i thought the point didn't come to my account so I rang to see what happened turned out my brother hit a button to transfer the points in to a credit by accident and not to spin the wheel which is fine the lady offer a credit and should of been done and sorted but then she stared being passive aggressive to me and treating me like an child so I sent a message to the business saying I wasn't to please the way I was treated I then get a message saying that iv been abusive and might lose my account when I hadn't swore or even raised my voice. she then never send said credit and now my winnings that won are in limbo and hasn't been sent please work on the customer service as it's a bad look on the whole company for one arrogant person additude I will now be fining a new place to take my business which makes me quite sad since quantum went out of business ozzie were the only place I really trusted

3 January 2025
Unprompted review
Rated 1 out of 5 stars

Slow to ship, does not seem to have 24/7 support as advertised

Paid for an item on the 13th of December, it took 10 days for it to even be invoiced and sent to the warehouse for "picking and packing". No updated received until I contacted them on 4th January about there being no update. It's not until the 5th tha I received any response and get told that my order would not have been shipped because of a break over Christmas - at no point was this communicated.

Customer support just claim that my item will be shipped "in the next few days", meaning that it would have been near on a month by the time my item is even sent. They also claim 24/7 customer support on their Facebook advertising, but take 10 hours to respond?

Definitely a very poor effort and non-existent communication from the company. Buy elsewhere if you want your items in any reasonable timeframe

13 December 2024
Unprompted review
Rated 5 out of 5 stars

#1 value for time! 💯💣💥💫

Awesome platform, surprise packs = surprise Pulls! No complaints 👌🏼 more pack variety or even blister pack spins would be a fantastic almost addictive dive! Thanks guys! 👌🏼🤪🙃😉😎👍🏼👍🏼👍🏼👍🏼✨️🤑

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Second time customer

Second time customer, I had ordered th 11th December and received it for the Boxing Day. A small overseas shipping, package was well protected (sleeved, padded envelope, inside a box tucked in by newspaper).

10/10 got my cards in good condition and some news, will order again some Magikarp & Gyarados.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

Very Pleased!

Very pleased with your prompt service. I ordered a board game from Ozzie Collectables which has been delivered to me today in the UK. From order to delivery has only taken 8 days. My order was well packaged and I received regular communications informing me of the tracking journey my order took. I would definitely recommend this company. One very happy customer!

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Very slow and disorganised

Placed an order at the start of December. I appreciate there is no guarantee for Christmas by this time. But it's taken them 14 days before even looking at packing my order. They sold too many of the Wicked 2pack and refunded me for that and have now told me that another item isn't in stock and they are ordering it in. Really not good enough.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! I’m in UK and get pops that have been impossible to get hold of here for a great price at Ozzie collectables. Even with shipping it is much less than the extortionate eBay prices and delivery time is only around a week or less. I’ve bought both new and used pops. The used one was excellent condition.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Qualitiy products!!

What a great item! It arrived safely and exactly as described and pictured. Seller was a pleasure to work with, would absolutely buy from them again!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

An absolutely amazing company to deal with. Living in the UK and ordering from Australia, there are many things that can go wrong, not with this company. I was kept in the loop from the moment I submitted my order. It was shipped quicker than expected, and packaged extremely well for the journey. I had an email each step of the way until it was delivered at my door. It arrived in pristine condition. Someone will be very happy on Christmas Day.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Vinyl Shaquille O'Neal

I Just received a great and fantastic vinyl figure of Shaquille O'Neal. Is really nice, like Is nice and serious the Ozzie collectables Company. I will buy again in your store....

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Waste of my time

I lived in the United States and I bought something for a decent amount of money. It took them 2 months to realize that they didn't have the product in stock and refunded me. I had to call the bank and have them undo the foreign transaction fee (which is something they had to make an exception for). Ozzie has a warehouse that doesn't communicate what products are actually in stock.

22 November 2024
Unprompted review

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