Booked online using calendar showing availability, then told actually not available. Annoying but not the end of the world. Sofa cleaned ok, floor all wet during but we have wooden floor so no re... See more
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Took time off to meet for the appointment only for it to be cancelled an hour beforehand because there's no free parking! Didn't tell me at the time of booking. If they'd bothered to contact me... See more
Company replied
Booked OziClean for a carpet and upholstery cleaning. The technician was punctual and got straight to work. The sofa and chairs look a lot fresher now, and the carpet turned out pretty good too. It wa... See more
Company replied
"I recently booked OziClean for a carpet and oven clean, and overall, I’m pretty happy with the results. Alex was the technician who came over, and he was really polite and professional. He explained... See more
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Company details
Written by the company
OziClean is a small family-owned business dedicated to delivering deep-down clean and a healthy environment to your loved ones or employees. With vast experience pumping out dust mites, residual odours and preventing a plethora of health problems, we have the gear and knowledge necessary to complete any project to the exact standards and client’s specifications. No residential/commercial project is too large - be it carpet cleaning, upholstery cleaning, mattress cleaning or curtain cleaning, you can always count on us to deliver true quality at all times. Over the years, we have successfully put together state-of-the-art equipment, eco-friendly supplies and a team of well-skilled technicians who are both nature-lovers and cleaning enthusiasts to continuously maintain our earned reputation for service excellence.
Contact info
46 Faraday Road Stevenage, SG20AZ, Stevenage, United Kingdom
- +44 800 772 0648
- info@oziclean.co.uk
- oziclean.co.uk
3.7
Average
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Better companies exist... avoid Oziclean
I hoped not to have to write this review but unfortunately Oziclean are refusing to rectify their poor service. We hired Oziclean to clean our oven, microwave and extractor fan. The oven was left streaky, the shelves full of grease and the trays stained too. The extractor fan was also still full of grease. When I wrote to Oziclean to complain I was told that as I had not wrote to them within 24 hours of them attending they would not offer any sort of compensation or complete the job to a satisfactory standard. This is despite the house being unoccupied and the oven not being used at all since their visit. I would suggest finding a more professional company for your home cleaning requirements. In the end we just cleaned it ourself but this is not what you expect after having paid £60 for a 'professional clean'
24 October 2021
Unprompted review
Reply from OziClean
Hello Chris, I'm sorry to see you were not completely satisfied with your experience with OziClean. We strive to provide a great service every time to every customer and I'm sorry you feel we fell short of that. I'd be happy to speak with you on your concerns and a member of our team will reach out to you here or at hello@oziclean.com. Thanks, Sarah
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