Oz Air Online Reviews 

322
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than elsewhere. The delivery service is frequently highlighted for its speed, efficiency, and punctuality, with items arriving on time and in excellent condition. People are very satisfied with the product quality, noting that items are well-made, sturdy, and perform exactly as described. The overall service and ordering process receive high marks for being seamless, easy to use, and supported by excellent communication. Many consumers recommend the company due to the reliable service and positive interactions throughout their purchase journey, making it a highly regarded choice for their needs.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting fast, efficient, and timely... See more

Product

Customers had positive experiences with product, often praising the speedy supply of spare parts and timely... See more

Service

Customers consistently note positive experiences with service, highlighting excellent prices, reliability,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices are consistently low... See more

Order

Reviewers highlight positive aspects of order, noting the ease and simplicity of the ordering process, from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered an Air Diverter Magnetic 7 Blade 608w x 600h. The price was reasonable, communication from the company was excellent, fast delivery and the product appears to be well made, sturdy and very e... See more

Rated 5 out of 5 stars

Ordered online not assembled option. Received on time. It was easy to put together and attach to unit. I can see it's working well as my plants are no longer being blasted with warm air. Looking forwa... See more

Rated 5 out of 5 stars

Received Air Conditioner on time , great service great product . Great price …air conditioner was significantly cheaper than same model product from other sellers I would not hesitate to purchase fr... See more

Rated 5 out of 5 stars

Professional and trusted company. Packages were delivered and all parts there. Assembly was a bit tricky for a novice like me, but a handyman installed and it looks perfect. A great Aussie company... See more


Company details

  1. Air Conditioning Store
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier

Written by the company

At Oz Air Online we provide the leading air conditioning brands and equipment direct to the public or trades. From split systems to ducted systems. We have the best prices guaranteed. Fast and free delivery Australia wide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

322 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(322)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I purchased this for one of my clients…

I purchased this for one of my clients who is disabled who wanted to connect his aircon to his Google home. We installed and connected the aircon to Google home. However, on the Daikin mobile controller app it did not give an option for us to increase the fan intensity. Other than that everything was good, he needs it in the winter when he wakes up and says “hey Google turn on the heater” so he can have a warm house before he gets up.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

5 STARS !!!!

We are an aircon business and I was urgently sourcing particular units that had a 9 week wait with our usual suppliers. Oz Air Online were amazing from beginning to end - confirming the units model numbers and guaranteeing the quantity I needed was indeed instock, furthermore what felt like an almost overnight delivery!! Thank you thank you thank you !!!!!!!!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Simple and easy transaction

Simple and easy transaction. Purchased two Daikin air conditioner units as a very competitive price. They arrived at my door just a few days after purchasing (Melbourne metro area). Exactly as described. Very satisfied and happy.

18 March 2025
Unprompted review

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