While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Absolutely amazing! 1000/10 would recommend. Quality is just about indestructible, beautiful stitching. I ordered slightly the wrong size. Customer service was prompt and immaculate. Had my situation sorted in the blink of an eye and shipped the bigger pair before I even shipped the return items. Absolutely nothing but love and respect.
I've bought many pants from Oyster and have been happy with them. This time i bought 4 and had them shipped to Denmark. When i recieved them 2 of the pants had flaws. I contacted Oyster and they told me i could get a 10% discount or i would have to send the pants back and pay for the shipping myself!
First off: 10% discount on flawed pants are ridiculously low. And having to pay the shipping myself because they made a mistake is completely off. Really bad customerservice!!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
