oxiline.shop Reviews 

I have a Scale X Pro since 11/2023 and very pleased.
I also have a Blood Pressure Cuff X Pro since 3/2024 and again very pleased.
I have ordered a Gluco XS Pro with a 12 month subscription for lancets and test strips on September 30. As of today, 10/5 it is still processing. I have been informed it should be ship by the middle of this week around 10/8 or so. That is quite disappointing. Fortunately, I am only a Type 2 diabetic and not on insulin or I would have real problems. So I have had great and not so good experience with Oxiline.

This has been a really poor experience for such an important piece of equipment. I say equipment because although this review is for the adaptor, it speaks to the poor customer service experience regarding to the BP monitor as well. As someone who is t=required to take their BP every day I was going through 4 AAA batteries every 3.5 weeks. That's just ridiculous. So I ordered a USB C to USB C cable so I could take my BP from my laptop (Plugged in to AC not using the battery) to the monitor. I got different results from battery usage so I ordered the AC adaptor from your website. Finding a wall outlet to plug into that was within distance to a table where I could sit and use the monitor was really problematic. It was uncomfortable and not realistic where I had to move to so I called Customer Care. The person was pretty frustrated with me. Impatient. He kept telling me I really wanted to use the batteries which is not going to happen! I ended up throwing the adaptor in a drawer never to use for this purpose again and have gone back to plugging into the laptop sitting at a table where I can relax and use this monitor.
I would absolutely tell everyone NOT to waste their money on this adaptor and furthermore would encourage all looking for a quality BP monitor to avoid Oxiline. Terrible/non existent customer service and you'll spend $100 a year on batteries.

Justine is the best. She helped to correct a minor problem with my device.

Denzel was very patient and comprehensive and answering my concerns

I bought a TENS unit from Oxiline and was very pleased with the ease of ordering the product and the quality of the device. Unfortunately I had to return it due to my medical situation. I contacted Oxiline regarding the return and received a prompt email from Anne with instructions on how to process the return. Days later, I followed up on the return and made a call to Oxiline to verify their receipt of the device. The customer Service rep., Justine, was most helpful and verified that they had received the return and he processed the refund right then. Justine was very professional and was a pleasure to speak with; I truly appreciated his service and the fact that I encountered a company that stands by their product and services. I highly recommend doing business with Oxiline.

I just purchase the Scale MD Pro. Needed assistance to properly sync the app with the scale. Received prompt, professional response from the support team. I would recommend adding the reset procedure to the instructions. Love the accuracy of the scale and look forward to monitoring all the additional parameters.

Excellent Customer Service

Had a question re the Gluco XS pro & ordering the wrong item. Denzel, customer service agent, handled the issue quickly, professionally and correctly. Even though their site says M-F service Denzel responded on a Saturday & settled my issues.

I have tried a lot of different BP Monitors and Oximeters. I was getting very frustrated with the variation and inaccurate readings. I finally tried Oxiline. I find both monitors have very accurate readings. And finally I have an Oximeter that will actually display a reading and quickly - so many others I tried would just keep trying with no result. Customer Service is also outstanding. Immediate responses and they really care about happy customers.

I haven’t yet received my product.
I was having difficulty with signing into the app . Justine assisted me in a patient and helpful manner leading to the resolution of my problem.

I purchased the scale over a year ago and it stopped working. I called customer support and they were great. They are shipping out a replacement scale at no charge. Very impressive customer service and support.

Excellent job. I appreciate your efforts in my behalf. You were concise, informed, and courteous, great combination. Many Thanks

There was an issue with my scale and within days a replacement was sent.

The measure of a truly trustworthy customer is how well they respond to customer issues. After falling in love with my scale, it had a malfunction. I contacted customer support, and they worked with me to quickly resolve the issue. The scale is great, btw! Highly recommend.

Justine was incredibly helpful in locating a blood pressure cuff for an older product I own.

Super helpful and timely! Very Customer Service focused and communicative!

Thank you.

Denzel's support was super helpful at getting up to date and back on track.

I just bought this Oxiline XS Pro BP meter and I haven't had enough experience with it. However, I would say it is so far so good. Their customer service is great, when I asked them for instructions to set up time and date, they responded in no time - Not many companies could do that!!

I purchased the Scale MD Pro and have been using it for 3 months. The scale has worked perfectly but the secret sauce is the app! You can view your data by day, week, month or date range. The latest version of the app defines all the terms used on the report and has a toggle between muscle and fat in the body region display. If you want to track your progress, get the Scale MD Pro - you will wonder why you waited!

I have had a Oxiline Blood Pressure Monitor Model JPD-HA121 for several years. Because of my health condition, I must take my blood pressure every day. Unfortunately, I broke the tip of the blood pressure cuff. I called Oxiline and Denzel answered my call. He was extremely nice and helpful. I explained about me breaking the tip of my blood pressure cuff. He is sending me a replacement at no cost to me, for which I was so very thankful. Oxiline has a customer for the rest of my life!!!

Trouble Free
My experience with oxiline product and service was very smooth. Was about to get updated order information very quickly and even during the weekend.

I appreciated the customer support willingness to work with me to resolve an issue I had with my unit. Initially, a standard return policy was quoted, but upon a further review other accommodation was applied over and above the usual policy. It feels that the company truly cares that the customer has a unit that consistently provides accurate readings.