Worst Support ever! Ticket open for days no response, waisting people time.
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Great performance! I have bought the Webhosting Plan and a VPS, my honest opinion on the Webhosting is that they should bring cPanel back, that's just my opinion, I'm just used to that interface, howe... See more
Company replied
I purchased 2 servers from them. After buying the first one, I realized that it does not suit me because of the small amount of RAM. After that, I took the second one, having previously canceled the f... See more
Company replied
They offer 200 mbps unlimited bandwidth, but if you use too much they will slow the upload to 50 mbps without letting you know. This behavior is also not listed in the fair use policy. edit: g... See more
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Company details
Written by the company
• Oxide Hosting • Making Hosting Simple. We currently provide Virtual Servers (VPS), Website Hosting and more; operating since April 2017. With a robust experienced team to support our customers alongside enterprise hardware equipped host systems for the highest quality services whilst ensuring high reliability.
Contact info
Oxide Hosting, Unit 19642, PO Box 92, CF11 1NB, Cardiff, United Kingdom
- +443300431505
- support@oxide.host
- oxide.host
2.0
Poor
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Best helpful service I've ever seen
Best helpful service I've ever seen! They reply as soon as they can and assist in the best they can to resolve your problem!
23 September 2020
Unprompted review
Reply from Oxide Hosting
Hello DeathbotGaming,
Thank you for your pleasant remarks, we're glad to hear our support team were able to respond to you quickly and resolve any issues you had. A key priority for us is your satisfaction which often is determined by the customer service you receive hence the focus we place upon this aspect of our organisation and it's great to see the positive impacts this has.
Please do let us know if you require any further assistance.
Kind regards,
Jack W, Oxide Hosting (UK).
Very good service.
20 September 2020
Unprompted review
Reply from Oxide Hosting
Hello Dan,
Thank you for your kind remarks, we're glad to hear you are satisfied with our services.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Oxide Hosting is the best
Oxide Hosting is the best, They have a good and fast support system, I've been using their hosts for over a month now and they never disappointed me, 100% trusted good quality products
11 September 2020
Unprompted review
Reply from Oxide Hosting
Hello Diablo,
Thank you for your pleasant remarks, we're proud to hear that our services and support team have been able to suffice your needs. We pride ourselves in both the services we provide and the support our team offers, to ensure you can achieve the most utility from our products. We're happy to see the impacts our efforts have on our customer's experience in order to build a brand in which you can rely upon and trust.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Outstanding service!
Outstanding service!
I have had a Discord bot hosted with oxide.host for 4 nearly 5 months now and I am yet to come across any problems. I recently purchased a web hosting package and needed to contact support for some help and the support they provide is top quality and their Discord support server is filled with a community ready to help and guide each other.
They offer quite a few different services from web hosting to VPS.
I don't think I could ever switch from oxide, Thank you!
25 August 2020
Unprompted review
Reply from Oxide Hosting
Hello RCO,
Thank you for those kind remarks, we are happy to hear that you have not encountered any issues with your Discord Bot Hosting. Additionally, we strive to ensure the best customer support and quality of our products so it is great to hear that we have fulfilled your expectations.
Please do let us know if you require any further assistance.
Kind regards,
Jack W, Oxide Hosting (UK).
Very Nice Assistance In Oxide
Very Nice Assistance In Oxide, The Best I've Ever Seen!
29 July 2020
Unprompted review
Reply from Oxide Hosting
Hello Lior,
Thank you for your pleasant remarks, we're glad to hear that our team were able to resolve all issues raised to them - apologies for the time it took to resolve such, as you are aware it was a complicated one but we're happy to see you are satisfied with this regardless. Your satisfaction is a key priority for us. We wish you all the best with your Discord Bot development.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
This is the best Discord bot host
This is the best Discord bot host! Thanks to Oxide, I can get good with using Discord Bot Hosting.
23 July 2020
Unprompted review
Reply from Oxide Hosting
Hello Leon,
Thank you for your kind remarks, we're glad to hear that our services exceed your expectations and suffice your requirements. We're happy to hear your satisfied with our services, this is a key priority for us. We wish you all the best with your Discord Bot development.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Great staff team
Great staff team. Stuck around for around 3 hours, incredible support.
21 July 2020
Unprompted review
Reply from Oxide Hosting
Hello V_1rtual,
Thank you for your kind remarks, we're glad to hear our support team were able to resolve your issues even if such took some time, ensuring you have the right support available to you is a key focus for us and we're happy to see that's been delivered today.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Excellent Provider with Cheap Prices
Cheap VPS services and general hosting.
Reliable and the support team responds extremly fast.
No downtimes except when there‘s maintenance work.
Great Provider!
18 July 2020
Unprompted review
Reply from Oxide Hosting
Hello Yoshua,
Thank you for your pleasant remarks, we're proud to hear that our services were able to meet your needs. We're glad to hear that our team were able to respond quickly and efficiently to your requests; customer satisfaction is our primary priority and ensuring you have adequate support available quickly is a key focus for us. We do pride ourselves in our service's uptime so we're happy to see the positive impact this has for our customers.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Jack W, Oxide Hosting (UK).
Best Host Ever!!
Best Host Ever! This is hands down the best host ever. The web-hosting is amazing. I have also purchased a VPS, but that has not been set up yet (I will edit this review when It has gotten set up!).
9 July 2020
Unprompted review
Reply from Oxide Hosting
Hello Hayden,
Thank you for your kind remarks, we're glad to hear our services met your satisfaction. Apologies for the delay regarding the delivery of your service in Montreal, Canada; as you are aware this has now been provisioned and we look forward to hear your feedback regarding this service at your earliest convenience.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Great host
Great host, any issues I had were small issues that were easily fixed within 5 mins
4 July 2020
Unprompted review
Reply from Oxide Hosting
Hello Rhys,
Thank you for your pleasant remarks, we're glad to hear that all issues you had were resolved quickly and you are satisfied with our services. Your satisfaction is our primary priority.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Jack W, Oxide Hosting (UK).
Best Service I have had in 2 Years
OMG, I have never seen such a good company before they respond to you under 2 Mins there always there for you when you need It. my last hosting service stole my client info and have it out and I needed a new Service to use and they were my relief. If you cant pick what hosting service to use I 100000% Recommend Oxide
29 June 2020
Unprompted review
Reply from Oxide Hosting
Hello Hz,
Thank you for your kind remarks, we're proud to hear that our support team were able to respond to you so quickly; we are working to expand our support hours in the near future so we will be there for you at increased times of the day at some point soon. We're sorry to hear of your previous experiences elsewhere but we're glad to hear we've been able to provide you a service you can be comfortable with using and have confidence in. We're happy to see you are satisfied with your services and thank you for recommending us.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Excellent customer support
Excellent customer support, timely, helpful and friendly. Had a small issue where I was assigned a vps on the wrong server but a smooth transition was made almost instantly. Highly recommended!
11 June 2020
Unprompted review
Reply from Oxide Hosting
Hello CmdData,
Thank you for your updated review and kind remarks; we're proud to hear that our support team continues to exceed your expectations whilst quickly responding with a friendly tone. Apologies for the issue in terms of machine assignment, this should now be resolved; simply a machine was not marked out of stock correctly. Thank you for recommending us also.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Review supports
I think it's one of the best supports I have ever seen.
The customer relationship is a very positive point, very fast, and several ways to contact them.
I am very satisfied and I recommend Oxide Hosting
5 June 2020
Unprompted review
Reply from Oxide Hosting
Hello n0urs86,
Thank you for your kind remarks, we're glad to hear that our support team have exceeded your expectations and surpassed any previous experience you've had. You as the customer are our primary focus and your satisfaction is our upmost priority. We always aim to maintain a positive relationship with our customers which are accessible via various means as you mentioned; we hope to expand this further in the future with the expansion of support hours via the launch of an international support team. We're happy to see you are satisfied with your services and thank you for recommending us.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
I am VERY new to all of this and Oxide…
I am VERY new to all of this and Oxide made it very easy. Its cheap and it works. The staff team is very friendly and I encourage everyone to use this service to host your discord bot!
30 May 2020
Unprompted review
Reply from Oxide Hosting
Hello Jay.
Thank you for your pleasant remarks. It is great to hear that our prices are affordable and that our services were as expected. As for the staff team, we do try to be as accommodating as we can and as friendly as we can to our customers to build a positive customer to provider relationship; to ensure you feel comfortable contacting us with any queries you have about our services without hesitation.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Jack W, Oxide Hosting (UK).
A Star Service
I must say, There customer service is A star, Always a quick response and they are always happy to help!
A special Thank You to Nicholas and Jack :)
29 May 2020
Unprompted review
Reply from Oxide Hosting
Hello Tom,
Thank you for your kind remarks, we're glad to hear our support team were able to respond to your queries quickly and effectively whilst maintaining a exceptional level of customer service - this is what we expect when any form of support is provided. We pride ourselves in the assistance we provide and we look wherever possible to ensure your requests are fulfilled as best as we can; to ensure the high level of customer satisfaction as you have shown. We are always happy to assist you where we can, definitely! I'll forward this review to Jack as per your mention.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
My Honest Opinion
Oxide hosting is definitely a wonderful company. The staff who are also in the UK which makes it easier for me to know when to contact them, are amazing staff to talk to, and get help with. Everytime i go on the website, i always know where to go as they make it really easy, even when new updates for the gui get released.
Also, the prices are very cheap, and with someone who has 5 services, i can tell everyone out there that they are the hosting company you should chose. I am truly a satisfied customer for Oxide Hosting.
Keep up the great work!
24 May 2020
Unprompted review
Reply from Oxide Hosting
Hello Seren,
Thank you for your updated review and your pleasant remarks along with your long term support of our organisation, we're proud to hear that our support team were able to continue meeting your expectations and resolve all issues raised to them; we are entirely a British team at this time but we do hope to expand this in the future to offer extended support hours - we'll post further announcements in the future about this as they become available. We pride ourselves in the support we provide hence we're glad to hear the assistance provided has been useful, it's also great to hear our website is easy to navigate - we're doing our best to improve this where we possibly can if necessary.
We're happy to hear that our pricing structure also meets your needs, we always aim to provide the best quality services we can at an affordable price. Thank you for recommending us and we're pleased to hear you remain a fully satisfied customer and we look forward to hosting your services further into the future.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Very affordable prices
Very affordable prices, great support and easy to setup - server was ready near enough instantly.
It's perfect for hosting my discord bot and I would highly recommend them.
21 May 2020
Unprompted review
Reply from Oxide Hosting
Hello Mark,
Thank you for your kind remarks, we're glad to hear our services were able to meet your expectations and our pricing structure met your needs. Most of our services are indeed automatic deployment hence for the near instant provisioning (often within five minutes of purchase). We pride ourselves in the services we provide hence it's pleasing to hear your Discord Bot is performing perfectly. Thank you for recommending us also.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Jack W, Oxide Hosting (UK).
Reply from Oxide Hosting
Hello Kosmos,
Thank you for your pleasant remarks, we're glad to hear our services were able to suffice your requirements; we pride ourselves in the quality services we provide along with the support our team offers when necessary.
Please do let us know if you require any further assistance.
Kind regards,
Jack W, Oxide Hosting (UK).
Brilliant host
Amazing service, easy to use and best of all its super cheap.
17 May 2020
Unprompted review
Reply from Oxide Hosting
Hello Soulrika,
Thank you for your kind remarks, we're proud to hear our services meet your expectations whilst being easy to use; we're glad to hear our pricing structure also meets your needs. We always aim to provide the highest quality, easy to use services for an affordable price.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Service and Customer Assistance is great
They provide the best service I could think of, the prices are VERY cheap for what you are getting and the customer support alone is amazing. Feels like you're talking to a friend, not an employee. Keep up the hard work oxide, I will be using you guys from now on!
- Ben Limb
17 May 2020
Unprompted review
Reply from Oxide Hosting
Hello Ben,
Thank you for your pleasant remarks, we're glad to hear that our support team were able to provide you the support you expected in a friendly and welcoming tone. We pride ourselves in the service we provide and this will always continue, you as the customer are our primary focus; your satisfaction is our key priority. We're also happy to hear that our pricing structure meets your requirements and we will definitely maintain the standards you have saw; I'll forward this review onto Jack who assisted you today. We look forward to hosting your services into the future.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
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