Well communicated. Did receive overseas parcel. Very pleased about that. Prompt and efficient service. We'll done! And thank you very much. We visited Oxford several years ago and found it charming an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The products are first quality ans exactly as described. The shipping was way overpriced — I didn’t get the product faster than if i had used a more well known shipper such as UPS or FEDEX. Seems like... See more
I can't say anything negative. Communication was quick and easy. I was contacted about my order: the color I ordered was available in 2 versions. The order arrived in Germany very quickly despite Bre... See more
Fast shipping—received my order (in CA, USA!) in 3 days—and very happy with quality of items. Sweatshirt is soft and a versatile medium weight; T-shirts are substantial weight; logo printing excellent... See more
4.7
Excellent
492 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very good, though too expensive
27 November 2023
My cousin loved the sweatshirt
My cousin loved the sweatshirt, so much so I had to buy another one for his mum. Great quality and looks great one.
24 November 2023
Very timely service
incredibly quick turnaround with shipping and delivery. very impressive.
22 November 2023
I visited the city of Oxford in 2006…
I visited the city of Oxford in 2006 and loved it. As I am a collector of tee shirts and hoodies I wanted to add to my collection and chose Oxford. The hoodies arrived quickly in the colours I ordered. They are a little big but better too big than too small. They are to be Christmas presents so we haven;t worn them yet. Thank you for your prompt aervice and the lovely hoodies.
6 November 2023
Correct item postage took too long to deliver
2 November 2023
Great experience
I am in the US and wanted to send a gift certificate to my granddaughter in England. It was an easy experience and she was delighted with the items she was able to purchase at the store.
26 October 2023
Quick Shipping and Good Quality
Quick Shipping and Good Quality, We were in Oxford and purchased a Sweatshirt for our Granddaughter from one of the shops and it was way too small, I was able to get her the right size and it arrived in a week.
26 October 2023
Disappointed and frustrated
It would have been helpful to know that Oxford University uses another company to (clear customs) before shipping overseas. I became frustrated when that company requested if dangerous materials were used in the sweatshirt and writing pens I ordered. I replied to the best of my knowledge with a “no”response. The company responded that I send that information in a different format. I tried and it didn’t work to their satisfaction. With my granddaughter’s birthday nearing, (and this was her gift from me) I requested my order be cancelled through Oxford University. In addition to being frustrated, I was also disappointed that the ease of ordering online was too complicated, at least for me. I have not received a response from Oxford and at this point not sure my credit card will be reimbursed any amount for my order. What I thought would be an easy order, has turned into a sad disappointment. Maybe I will hear something with this review.
25 October 2023
Too big is too small
Despite ordering your largest size, the item was still too small for me. I gave it to my son and he is happy with it.
26 October 2023
Good efficient fast delivery
24 October 2023
I was impressed with the quality &…
I was impressed with the quality & prompt shipping to the USA.
Thank you!
Cheryl K
23 October 2023
Considering it had to be shipped to the…
Considering it had to be shipped to the middle of the U.S., it got here really fast and it looks great. I think my daughter will love it.
26 September 2023
Fast shipping & high quality
Fast shipping—received my order (in CA, USA!) in 3 days—and very happy with quality of items. Sweatshirt is soft and a versatile medium weight; T-shirts are substantial weight; logo printing excellent
26 September 2023
Great quality and perfect size
Great quality and perfect size. Liked the first one so much that I bought 2 more in different colours!
26 September 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.