Oxfordalterations

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Rated 5 out of 5 stars

Visited your unit a few months ago with a friend of mine who had purchased an outfit (Blazer, trousers and shirt) an hour earlier. We asked your team for advise on wether any alterations were needed.... See more

Rated 5 out of 5 stars

I had been looking for somewhere to help me with an urgent dress alteration and wow they were better than I ever imagined possible. So professional, so efficient, so speedy, so lovely, so affordable.... See more

Rated 5 out of 5 stars

Oxford alterations are amazing! They were so helpful and fast, even with my very short time window for the work I needed done. They were extremely reasonable on price and did an amazing job on my dres... See more

Rated 4 out of 5 stars

The dressmakers at Oxford Alterations are all very knowledgeable and friendly. I felt very welcome whilst having my dress pinned. Their services are definitely on the higher end of the price spectrum,... See more

Company details

  1. Tailor
  2. Dressmaker
  3. Sewing Company

Information provided by various external sources

Oxford Alterations is a contemporary atelier specialising in tailoring and occasion wear alterations. We provide private and commercial clients with a perfect and personally tailored fit. By appointment only. Book a free personal fitting online now!


Contact info

All reviews

(36)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oxford Alterations successfully…

Oxford Alterations successfully repaired a velvet jacket from the 1950s (which had suffered accidental damage during cleaning) for me. I would highly recommend their tailors for complex, specialist jobs of this nature - including projects which require the sourcing of unique fabrics, as mine did.

Their customer service is excellent, and the staff were all friendly and helpful during fittings.

22 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Tailors

They did a good job. Also they were easy to work with, have a good scheduling process, transparent pricing. Everyone I dealt with seemed friendly and competent.

17 November 2019
Unprompted review
Rated 3 out of 5 stars

Didn't get alterations done based on poor customer interaction

I went to Oxford Alterations for a quote on altering a wedding dress but didn't end up going with them so I can only comment on customer service and not quality of actual alteration service which I'm sure is quite good based on other reviews.

The reason why I didn't end up going with Oxford Alterations is because I didn't feel like the head seamstress understood or shared my vision for my wedding dress. She continually disagreed with many of my ideas but most of the reasons for the disagreement were based on her taste and not practicality. I didn't feel like she wanted to work with me and I had little faith that what I wanted done would actually end up in the final product. She also made very minor on-the-spot changes to the dress while I was wearing it that I didn't okay/she didn't ask my permission to. The carpet floor was also extremely dusty and covered in loose threads so when I packed up my dress, I found it to be dirtier than when I first brought it in. Overall, I left quite disheartened by the experience.

Again, the review is purely based on customer interaction and not quality of alteration. Rob, who managed the transaction was very professional and friendly.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Visited your unit a few months ago with…

Visited your unit a few months ago with a friend of mine who had purchased an outfit (Blazer, trousers and shirt) an hour earlier. We asked your team for advise on wether any alterations were needed. Your experience declared no adjustment was needed, which was a refreshingly honest response.
Thanks again look forward to your made to measure range

14 November 2019
Unprompted review
Rated 5 out of 5 stars

I have not collected my items yet

I have not collected my items yet, because I have not been contacted to say they are ready. But on my first visit, everyone was helpful and cheerful, a very pleasant experience.

14 November 2019
Unprompted review
Rated 4 out of 5 stars

The dressmakers still Oxford…

The dressmakers at Oxford Alterations are all very knowledgeable and friendly. I felt very welcome whilst having my dress pinned. Their services are definitely on the higher end of the price spectrum, but they do a good job.

14 November 2019
Unprompted review
Rated 5 out of 5 stars

Really recommend this place

Really recommend this place! Very nice and friendly service with very good knowledge about tailoring. I have my dress tailored for a special occasion and I am not disappointed at all.

14 November 2019
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and very kind

Very knowledgeable and very kind! I had quite a difficult fabric to work with (velvet), and they were not phased by it. I would absolutely recommend their services!

14 November 2019
Unprompted review
Rated 4 out of 5 stars

Recommended, with a proviso...

Happy with the quality of the alterations that were made to the garment, but it took almost 4 weeks to get the item back on account of my order being forgotten/missed out at their end. The alteration wasn't time-sensitive, but the length of time taken could have posed problems if the alteration had been time-sensitive.

14 November 2019
Unprompted review

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