ownwell.com Reviews 

73
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very easy to navigate, appreciating how simple it is to submit property information and successfully reduce property taxes. Many people feel the professional team handles the entire appeal process smoothly, offering real financial value and saving considerable time compared to handling it alone. Some reviewers were not happy with unexpected charges, noting that fees were sometimes applied even when the actual savings were minimal or nonexistent. Customers also mentioned frustrating experiences with poor communication, lack of updates, and unauthorized account claims made before properly consulting them first.

What people talk about most

Service

Clients share ambiguous opinions on service. While some reviewers reported that the team accomplished nothing... See more

Value for money

People report ambiguous experiences with value for money, as opinions are sharply divided. Many consumers... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding savings and fees. Many reviewers... See more

User experience

Users describe positive interactions with user experience, highlighting how the platform is effortless and... See more

Claim

Customers had negative experiences with claim processes, often reporting disappointing results and unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Ownwell for my primary residence and a rental property. The process is incredibly easy and I've already seen savings from both properties! The best part is that the I signed up last year and t... See more

Rated 5 out of 5 stars

Ownwell reduced my tax value by over 50K with little input from me. They only charge you if they are successful. My invoice from them was $108. Pretty good return in my opinion.

Rated 5 out of 5 stars

I've been using Ownwell to dispute my property taxes on both my primary residence and my vacation home for the last 4 years and they've been able to save me thousands of dollars every year! The proce... See more

Rated 5 out of 5 stars

We’ve used Ownwell across multiple properties and the process has been incredibly easy from start to finish. The team made everything straightforward, handled the details, and kept us informed thr... See more


3.3

Average

TrustScore 3.5 out of 5

73 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(73)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

It is easy and effective

It is easy, effective, informative, and it saves me money. I don't have to do anything. Just keep up with their follow ups. It's so easy. Its how business should be. They seem to be the best at what they do, they keep me informed, and they also support my community.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

The Ownwell team is amazing!

The Ownwell team is amazing!! I have used Ownwell services for our property couple years already. They were able to successfully get a SIGNIFICANT reduction in property taxes for us. They are very professional, prompt in responses . I referred to my friends, they all have very good feedback. This was all done online. I highly recommend them for the property taxes evaluation and appeal process.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

I switched to Ownwell for property tax protest

I switched to Ownwell for property tax protest several years ago. I saved 6.36% the first year and 4.75% the next on one of my rentals and similarly on the other. Total savings so far around $2000. Easy to use online platform. And last I checked they are less expensive than the other tax protest companies.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

After tons of research, I decided to go with Ownwell. Ownwell saved me so much time and savings on top of that. I couldn't recommend them enough.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

The process is so quick and easy

The process is so quick and easy. The support staff was helpful and I was able to get savings that I wouldn’t have gotten otherwise. Only takes a few minutes to sign up and they handle everything for you from start to finish.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Time-Saving, Straightforward, and Well-Executed

Ownwell brings a level of efficiency and professionalism to the property tax appeal process that’s hard to find. Their team manages everything end-to-end, turning what’s typically a time-consuming task into a streamlined experience. The value isn’t just in potential savings, but in how effortless they make the entire process.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to Use

Super easy to navigate and ended up saving a sizable amount of money. Definitely will use them again!

4 May 2026
Unprompted review
Rated 1 out of 5 stars

They are super imposed and clingy

I signed up and realized I can do more than what they can do, so I cancelled within 24 hrs via email and phone call. I got the email about the cancellation. Surprisingly , when I went to appeal my taxes, Ownwell had already claimed on my account that they are my agent, and now I had to go through the removal process with my tax district which is a long process. I don't recommend this company as this behavior seems to be super imposed and aggressive. It's like they want to OWN you WELL if you make the mistake to sign up.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Dont sign their "contract"

Dont sign their "contract" and dont use these guys! They will deny you gave proper notification to cancel even if you sent them an email "two months in advance". They'll claim you didnt send it a specific email address for cancelations.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Don’t let own well scam you

Don’t let own well scam you
This is something you can do for free
Stop them by throwing any kind of mail that’s says you have to pay for this type of work taken care of don’t be fooled by there quick to respond scams it’s not an emergency and you can protest your own taxes for your homestead don’t be Fool about people like this
Sending mail to your home with
Your mortgage company name and information about your home Taxes like this is coming from
Your mortgage and needs to be taken care of promptly if you are not careful
You think it’s real . Protest your own Taxes every year if you feel your taxes is above what you think it should be be
Check the see if you are signup for homestead if not get signed up yourself
It’s thing you can do yourself without paying someone to do and then take a percentage of the research if any still after paying upfront fees scammers needs to get a real job

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Not for multifamily taxes

They do not know how to protest Multifamily property taxes! Worst experience ever! They convinced me to switch my apartment portfolio to them and on the initial appeals they got zero reductions which hurt my chances later. Working with Ownwell cost me $500K in extra taxes across my portfolio and it was the worse decision ever. They may be good for single family, but definitely not commercial or multifamily. They don't have the relationships needed with the county or the knowledge. You've been warned.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

I tried appealing my property taxes in san francisco during 2023 when my bill was clearly over market as the market was in the toilet. i'm a realtor & have a handle on the market but felt too busy to spearhead it myself. they spent nearly 3 years doing the appeal, lost it completely/recovered nothing & refused to appeal. even though i know for a fact that the city commonly issues refunds in this situation.

10 January 2026
Unprompted review

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