Own4less Reviews 

77
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers frequently mention that ordered items arrive remarkably quickly, are securely packaged with great care, and accurately match the online descriptions and photos provided. Consumers are also consistently very pleased with the exceptionally reasonable prices and the surprisingly excellent condition of the items they successfully purchase. However, some reviewers were not happy with receiving faulty products and experienced serious difficulties when attempting to secure a prompt refund or proper resolution. People also mentioned experiencing poor communication and very slow responses from customer support when trying to track missing orders or resolve unexpected problems.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising items received in pristine condition... See more

Delivery service

Consumers find delivery service to be marked by great satisfaction and appreciation. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, often highlighting great bargains and reasonable... See more

Quality

Customers had great satisfaction with quality, frequently noting that items arrived in pristine condition,... See more

Website

Reviewers express mixed feelings about the website, noting both positive and negative experiences. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good photos displayed of the charm so very easy to see all aspects of it including size which was important to me. Very easy to order and delivered in 48 hours as stated. Really lovely charm.... See more

Company replied

Rated 5 out of 5 stars

I came across this site following a search for a specific item. I was dubious at first as I had not heard of them before, and the site whilst functional, was a little basic in design and appearance. I... See more

Rated 5 out of 5 stars

I only discovered this website recently and I can’t fault them. I’ve ordered a PS3 console for £29.99 which is such a bargain price considering elsewhere the same item is around the £80 price tag. Sin... See more

Rated 5 out of 5 stars

Purchased a laptop for a very reasonable price in a very good condition. Process was smooth and Mike has been a professional through out. Package arrived earlier than scheduled and was well wrapped.... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

77 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(77)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've bought loads of things from this…

I've bought loads of things from this website and everything's been perfect.
I've bought a few bits of jewellery, a pair of brand new headphones, an iPad, and a xbox and everything has been amazing.
Definitely my go to website for great cheap stuff

1 August 2025
Unprompted review
Own4less logo

Reply from Own4less

Hi Lauren,
Thanks for taking the time to write a review about our marketplace, and I am delighted to hear that you are pleased with your purchases.
I hope we can be of service again soon!
Kind regards,
Tom
Own4less Administrator

Rated 1 out of 5 stars

Disgraceful experience the store at own…

Disgraceful experience the store at own 4 less rutherglen cancelled and think just because they refunded me it’s resolved in no way is this resolved I got a email saying jt was ready to collect then later in the day they cancelled my order because I wasn’t happy with them email me in caps letters

6 August 2025
Unprompted review
Own4less logo

Reply from Own4less

Hi John,
I'm sorry to hear that the seller cancelled and refunded your order. I've investigated this for you, and the seller tells me that they found the pre-owned game you ordered was damaged, so they refunded you in full. I can see the refund was made on the same day as the order was placed.
I do hope this information is helpful to you and that you will use our Own4less marketplace again in the future
Kind regards,
Tom
Own4less Administrator

Rated 5 out of 5 stars

Excellent customer service

What a refreshing change to deal with a company of this standard…Louisa at the Llanelli store helped me with a small glitch I encountered online whilst ordering my item, a VOX amplifier. It arrived on time, well packaged & exactly as described. I am very pleased and would not hesitate to recommend…

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Simply fabulous...

Great company gold is a great price real bargain this is my third purchase and I am so happy thankyou.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

I was served by Luisa in Own for Less

I was served by Luisa in Own for Less, Llanelli branch. Luisa was professional, very knowledgeable and also friendly and they helped me decide on which iPhone to upgrade to. Thanks Luisa! Would recommend.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Ordered a large item, delivered fast and well packaged. I spoke to Scott to ask a few questions before purchasing and he was really helpful so I went ahead. It’s good to have a store that you can phone and speak to a helpful human, which is rare these days! Would definitely recommend and use again. Great customer service.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Bought a bracelet from this website

Bought a bracelet from this website, paid it off in instalments. Amazing price and was delivered the day after I finished paying. Really good if you have no credit. Will use again for Christmas gifts

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Great deals

I’ve bought a few things here, cheaper the eBay and always perfectly described. They sometimes do sales and deals that means you can get things for half price full retail

19 May 2024
Unprompted review

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