While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The stopped working after a month. It says renew your subscription/ subscription expired despite me buying a year of subscription. The customer service doesn't provide refund nor resolution and leave... See more

Rated 1 out of 5 stars

Warning, this is not a serious VPN-provider. They lie to their costumers, save your payment info, charge you money fore things you havn't ordered and refuse to pay you back. Real thieves! They relea... See more

Rated 5 out of 5 stars

Terrible customer service, these people don't know what they are doing. I've been talking to them about my issue for 1 week and then they decided to close my ticket citing that they got "no repl... See more

Rated 1 out of 5 stars

Worst VPN - they has all servers on blacklist, so you cant log in almost on any sites who has add-on that blocks VPN servers.. I tried multiple servers and had the same problem so it has no sense... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Become anonymous online with OVPN. VPN service with unlimited bandwidth, no logs, strong encryption and an uptime guarantee of 99.5%


Contact info

  • August Wahlströms väg 19, 182 31, Danderyd, Sweden

  • ovpn.com

1.8

Poor

TrustScore 2 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 30% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

They just need to pull their %¤#" together

I have been a customer with them for some time now, half a year to be exact. Unfortunately due to the low quality of service i have been forced to look for a different provider.

Their service just does not work as well as they want to, i keep getting disconnected on many of my clients on daily bases, getting all kind of different authentication problems all out from the blue.

When creating a ticket they kindly state that "its a kickstarter company" so that they are low on personell. Well they are selling a product and people expect some level of service.

They dont respond to mail's on weekends nor are you able to call their support.

11 March 2018
Unprompted review
Rated 1 out of 5 stars

Warning!

Warning, this is not a serious VPN-provider. They lie to their costumers, save your payment info, charge you money fore things you havn't ordered and refuse to pay you back. Real thieves!
They release "transparency-reports" stating that they have never responded to any requests from law enforcements, even though there is evidence that they routinely disclose costumer data to Swedish Police in Swedish Court Documents.

24 November 2017
Unprompted review
Show reviews in all languages. (58 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look