The most horrible customer service in…
The most horrible customer service in uk ,I was on hold for 1h,30 mi,and then hang up on me ,then send me out fake manjro made in China please don't buy here go elsewhere don't waist your time and money
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
E-commerce de dispositivos reacondicionados. Dispositivos como nuevos, con todas las garantías, a un precio mucho más barato y, además, sostenibles. Porque no hay nada más obvio que aprovechar las buenas oportunidades y no dejarlas escapar... ¡Te damos la bienvenida a Ovio market!
Ronda de la Comunicación s/n, 28250, madrid, Spain
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The most horrible customer service in uk ,I was on hold for 1h,30 mi,and then hang up on me ,then send me out fake manjro made in China please don't buy here go elsewhere don't waist your time and money
The only positive aspect is that the customer service replies very fast to enquiries. Other than that the service is fairly useless, they are sending template messages in an unnecessary amount of individual emails (just combine them into one?) and are not exactly overly friendly or helpful. The delivery process is the most inflexible I’ve ever experienced: Drop off at a parcel shop - not possible. Saturday delivery - not possible. Change of address to have it delivered to the office instead - not possible. Sending a time frame of the delivery - not possible. In the end I had to ask a friend to spend the whole day at my flat to receive the parcel. Just to then find out that the phone I received was broken and didn’t even switch on! So had to go through a similarly inflexible process to send it back again, because there’s not actually a place to drop off the parcel and it has to be collected by a courier again. Super frustrating!!!
He recibido un iphone reacondicionado en perfectas condiciones y bateria al 100 de salud.

Reply from Ovio market
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.