Overnight Glasses Reviews 441

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting the excellent lenses and frames, often noting they are superior to those from other providers. The ordering process is consistently described as easy and straightforward, with many appreciating the variety of options available. The delivery service is often commended for its speed, with many receiving their orders much faster than anticipated. Furthermore, the customer service receives high marks for being helpful, professional, and responsive, with specific mentions of agents providing outstanding support. However, some customers experienced issues with delivery times, finding that their orders were delayed beyond the "overnight" promise, which was particularly problematic for those needing glasses urgently. A few other people also felt that the quality of the product, specifically the lens coatings and mounting, did not meet their expectations, with issues like flaking or lenses coming out of frames.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality of the lenses and frames,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and quick... See more

Quality

Users describe positive interactions with quality, with many praising the excellent condition of their... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping times,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient. Overall, large variety of options for Rx glasses. Quick response by OG when the color option I selected was no longer available, as well as immediate reply when I responded with some f/u qu... See more

Rated 5 out of 5 stars

Overnight Glasses made it easy to re-lense my glasses! I simply submitted my prescription, selected the lens that I wanted, paid the bill, then OG sent me the shipping label for me to send in my glass... See more

Rated 5 out of 5 stars

I’m so happy with my glasses and more importantly the customer service! The virtual try-on was really helpful, and my glasses came really quickly. When they weren’t perfect, and I needed to send an up... See more


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Overnight Glasses: Revolutionizing Eyewear with Speed and Precision. At Overnight Glasses, we redefine the norms of eyewear production and delivery. Specializing in glasses made and shipped on the same day, we ensure your glasses are delivered within 24 hours. Our commitment to speed is unwavering, as we are voted the fastest online producer and deliverer of prescription glasses. Understanding the urgency in eyewear needs, we offer Emergency Glasses and Prescription Sunglasses, made with the same efficiency and delivered overnight. This instant production capability means many of our orders for prescription glasses are completed in just one hour. We excel in crafting strong prescriptions and multifocals, with even the most complex orders, including freeform digital progressive lenses, being ready and delivered in just three days. Our premium offerings don’t stop there; all orders come with premium coatings - Anti-Glare, Easy-clean, Anti-smudge, Anti-static, Anti-scratch, and UV protection, ensuring not only quick but also quality eyewear. Our service is always near you with nationwide next-day delivery. We believe in making our exceptional service accessible, offering a free overnight service and delivery. To enhance your experience, we provide an innovative Try-On Online feature and the ability to measure your PD (Pupillary Distance) at the time of the order. Our extensive collection boasts a wide selection of frames, including designer frames, all available for next-day delivery. Whether you need eyewear in a pinch or are looking for quality and style without the wait, Overnight Glasses is your go-to solution for all eyewear emergencies and needs. Experience the future of eyewear with Overnight Glasses – where speed meets quality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

441 reviews

5-star
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Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick and Quality

Due to an eye surgery - and the fact that I could not wear my 'regular' prism glasses after the surgery - I needed a new pair of glasses fast. Overnight Glasses not only made and shipped my glasses (from California to Florida) overnight but they are well done and look great.

5 March 2026
Unprompted review
Rated 4 out of 5 stars

They fixed my issue so I'm a happy customer!

I had an issue with my order and although I wasn't too happy with the CS agent I first spoke to (one star off for that reason) I'm happy to report that they did end up fixing the issue to my satisfaction so I would consider buying from them again. Do be aware though that if you order custom lenses and have a problem with the order although they are willing to remake the order for you, they will most likely not give a refund (according to the CS rep I was dealing with).

8 March 2026
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service, great quality, and super fast shipping
When my daughter accidentally broke her handle, as soon as I notified them immediately shipped replacement with very minimal back-and-forth email conversation.. so stress free... we were so impressed with the service

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I accidentally entered the wrong prescription and Christine gave me a one time offer to replace the glasses with the correct prescription. No questions ask. I also can't believe how fast they ship glasses. Other online stores can take weeks.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Glasses are perfect, Customer Service rocks!!!

I’m so happy with my glasses and more importantly the customer service! The virtual try-on was really helpful, and my glasses came really quickly. When they weren’t perfect, and I needed to send an updated prescription, a single rep worked with me throughout the process to replace them at no cost. Highly recommended!!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping and high quality

I needed glasses fast for my seven year old son who broke his glasses accidentally. Overnight glasses delivered next day. The purchase process and delivery was very smooth and exactly what I needed. Pleasantly surprised by the quality and fit and finish of the glasses as well.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!

I’m so impressed by quality and speed in which my new glasses arrived! I would recommend Overnight Glasses to anyone who need new quality glasses quickly!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Speed and Quality

I upgraded a favorite frame to progressive lenses and am very pleased. The quality is great. It wasn't overnight with progressives, but faster than any other service I 've used. Highly recommend.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I initially placed my order as a guest…

I initially placed my order as a guest and created an account afterward, not realizing that my previous order wouldn’t automatically link to my new account. Christine addressed all of my questions thoroughly and even offered additional details to help me fully understand the ordering, production, and delivery process. I’m very satisfied with the support I received through the chat feature.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Order date 2/4/2026

Order date: 2/4/2026
Glasses exceeded my expectation. Good fit and met all the prescription requirements for each eye. Fast service, received in 3 days from order date. And all done from my lounge chair!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I placed an order as a guest, and afterward registered for an account. I did not realize that I would be unable to attach my previous order to my account. Christine answered all of my questions, and even provided more information for clarity and to allow me to gain a full understanding of the ordering production and delivery. I am certainly pleased with the "Chat" Customer Support. I now await the arrival of the glasses for my Bonus Baby to arrive within 24 hours (additional fee paid).

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Online Chat with Christine was Astounding

Online Chat with Christine was absolutley great! She answered every question (and I had a lot of them), guided me through the ordering process, and provided me with several discount codes. Best chat agent I have ever encountered with any business.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Glasses, Great Service

This company earned me as a customer for life.

In October 2025 I learned that I needed to switch from contacts to glasses due to my particular astigmatism prescription. I placed two orders on glasses overnight - one with a fully rimmed style and the other rimless. The fully rimmed style shipped the next business day after I placed the order and took 2 more days to arrive which is pretty impressive for cross-country. The rimless style took an extra few days due to the extra processing required for rimless lenses.

The glasses arrived made exactly as ordered. However, being new to glasses, I needed a prescription adjustment about a week after purchase. Since I needed a replacement pair immediately (I had no backup and the old contact lenses were not an option due to causing headaches) the team at Overnight Glasses rushed me a replacement pair of the rimmed ones before even receiving the first pair back and sent me shipping labels for both pairs! I ended up deciding that rimless glasses weren't my jam and opted for store credit for that pair.

When I called customer service I reached a professional human very fast who really went above and beyond to help me. I am so grateful that the guy I talked to was understanding, kind and helpful.

After this experience, I plan to use Overnight Glasses for every pair I ever buy. Aside from the excellent service, the pricing is reasonable given the included 2 day shipping, making the lenses so quickly and the included anti glare, smudge protection etc rather than charging for those separately (unlike other companies I considered). The options are streamlined and easy to navigate - I went with Trivex Transition S lenses which I absolutely adore.

The only slight negative to me is that the choice of frames is somewhat limited in my opinion. So when I used the store credit it was to put lenses in a pair of frames I sourced elsewhere. The lens replacement service was exceptional and went completely smoothly. I'm wearing those glasses right now and keep the other pair as backup.

I recommend this company 100%.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

SECOND Pair…as Great as the FIRST!

Order date: 12/31/2025
Ordered my SECOND pair of new lenses (in my own frame) from Overnight recently. Must say, the online ordering process and quality of the delivered eyeglasses was fantastic! As good as my FIRST pair! (And will be getting a THIRD real soon!) 5 Stars!

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Satisfaction Guaranteed

Overnight Glasses not only provided my lenses at a more than reasonable price they were completed and returned within 48 hours of receipt of frames. Had prescription sunglasses in time for vacation. Thanks

29 January 2026
Unprompted review
Rated 1 out of 5 stars

"Overnight" might be a misnomer

"Overnight" might be a misnomer. I ordered glasses on January 14th. After being assured of overnight delivery, I was told to wait 5 days.

I contacted Customer service and a woman named 'Denisse' said they had made a mistake on January 21 and new glasses were coming soon.

It is now January 28th. No glasses.

14 January 2026
Unprompted review
Overnight Glasses logo

Reply from Overnight Glasses

Dear Mr. Colgate,

We sincerely apologize for the inconvenience and frustration this situation has caused. We understand how disappointing this experience has been, especially given the expectations surrounding overnight delivery, and we regret the delays and confusion you have encountered.

To clarify the situation: the glasses that were shipped on January 15 were unfortunately sent to an incorrect address, which caused an unexpected delay in fulfillment. We acknowledge this error and the impact it had on your order timeline.

Your replacement glasses are now scheduled to ship today via UPS Next Day Air, with an estimated delivery of Friday. You will receive an email confirmation with the tracking number as soon as the shipment is processed and released by UPS.

As a gesture of goodwill and in recognition of the inconvenience this has caused, a 20% refund will be issued back to the original form of payment on your order.

We truly appreciate your patience and the opportunity to correct this, and we regret that this experience did not meet the standard of service we strive to provide.


Sincerely,
Overnight Glasses Support

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