Overlordgames Reviews 

106
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything From Top to Bottom at Overlord is handled amazingly. Business Owner Grant goes above and beyond when it comes to product or event news; he endeavours to make every contact with Overlord inc... See more

Rated 5 out of 5 stars

10/10 customer service every time, always a fast response from Grant. Orders are always packaged with care to ensure they come in excellent condition every time. 100% reccomend to anyone looking to pu... See more

Rated 5 out of 5 stars

If you want a personal experience from your online shopping, look no further. Overlord always have the best deals and will work to get you what you need, even if it's not in their stockroom. Get in to... See more

Rated 5 out of 5 stars

Even though orders were delayed shipping from the manufacturer, Grant from Overlord kept me fully informed and updated. Once the orders were complete, they were quickly dispatched. Excellent customer... See more


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(106)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service.

I had to contact them regarding an address issue and within hours they contacted me to confirm that there wouldn't be an issue and was very fast and efficient delivery.

17 February 2025
Rated 5 out of 5 stars

D+D is my grandsons favourite

A beautiful book with the new rules, was easy to follow, excellent artwork with good descriptions of each creature.
My grandsons nose was buried in it the minute he got his hands on it!
Perfect birthday present x

17 February 2025
Rated 5 out of 5 stars

Ordered a 40K Krieg box

Ordered a 40K Krieg box, got it on day of release and for a great price. Overlord also runs frequent table top events and they are always really good fun!

17 February 2025
Unprompted review
Rated 1 out of 5 stars

5 P's

Over all pretty piss poor. I get it stocks run low and Christmas involves holidays (order placed 3rd jan)but, 2 weeks from an email saying we are getting your items in tomorrow and should post them by this weekend to almost 3 weeks later to receive them.
The email that was sent said that stocking was an issue and I had no problems with that. This company communication skills are absolutely abysmal, I even replied to the email that I received saying "I look forward to receiving a confirmation email saying it's been sent" yet received nothing.

1 February 2025
Rated 5 out of 5 stars

Fast shipping

Fast shipping, good packaging, free delivery option after certain amount, good description of items.

3 January 2025
Rated 5 out of 5 stars

Highly recommend

Perfect. Easy to order, good prices, super fast delivery, arrived before Christmas and well-packaged.
5 stars, would recommend.

19 December 2024

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