Horrible experience. I order a pair of boots for a gift. The order was delivered late to the pick up point to the find out the wrong boots were sent. I reached out to them and they said that they do n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a fabulous find ! Outdoor brands from Norway and Sweden, you just can't get in the United States. Discovered Ulvang brand while visiting Norway recently. Couldn't figure out where I could ge... See more
Ordered two separate items from their Norwegian and Swedish shops to each respective country. Somehow the orders got messed up, both got sent to Sweden and one got lost. Thankfully got a refund for bo... See more
Extremely fast delivery (to Arctic Norway!) of a sleeping bag for an unbeatable price. They included a reply-paid postage label that came in handy when I unexpectedly needed to return a pocket knife... See more
Company details
Written by the company
Outnorth er en nettbutikk som selger produkter til tur og reise. Vi fører de skandinaviske varemerkene som vi mener har best funksjonalitet, kvalitet og design. Outnorth ble lansert i desember 2005, men virksomheten kan spores helt tilbake til 1926.
Contact info
3.3
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response, free delivery, good updates on delivery status, nice product, could not be happier.
16 December 2013
Unprompted review
Order lost in cyberspace?
We got the order confirmation by e-mail but no goods ever showed up in the mail. We tried to send e-mails asking what had happened but got no reply. We're surely happy we didn't pay in advance!
30 October 2013
Unprompted review
Reply from Outnorth
Hei Ida K.
Dette var ikke bra, og absolutt ikke bra at du ikke har fått noe respons på eposten din heller.
Jeg har snakket med kundesenteret og sett etter ordren din, men jeg har nok litt for lite informasjon til å kunne finne noe.
Når det gjelder betaling: Vi tar aldri forehåndsbetaling, vi ser heller ikke betalingsinformasjonen utover at ordren er betalt med kort.
Very nice to shop for a English speaker
Wish to have more discount on Norrøna and Klattermusen.
3 September 2013
Unprompted review
Everything went perfect
Perfect online service. What I don't appreciate is that since I shopped with your inline shop I get adds everywhere I surf on the net. That is not done!!
3 September 2013
Unprompted review
nice price, broad choice, fast delivery
nice price, broad choice, fast delivery + a 5% discount for the first order made this shop a very good place to buy stuff. Some prices are actually cheaper than in US-shops.
13 June 2013
Unprompted review
Waiting with anticipation!
So far order is not received, awaiting with anticipation for it to arrive as we should be camping this weekend! Looks like we'll have to use the old backpacking tents.
15 May 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.