Outlet prices direct Reviews 240

Amazon ORDER # 203-6867573-0753157 (
Dreamland Cosy Up Silky Soft Faux Fur Warming Throw/Electric Blanket with 6 Heat Settings)

Great seller on Amazon. Very helpful and quick delivery. Can't get over the price - excellent!

eBay order- 14-23221-98000
Cheaper than other retailers. Used these guys before for our first ninja air fryer so we got 5% discount and next day delivery

I purchased an item from Outlet prices direct on eBay. It arrived late (7 days to deliver) and it was dead on arrival (rattling and would not power on).

Despite being listed as 'New & Sealed' on eBay, the box was also not sealed and there were cables loose in box. It also looked like the remote had been previously opened and then re-sealed.

On notification of return, the seller implied I was fraudulent(!) and has been incredibly unpleasant, arrogant, and increasingly abusive.

I have filed a report against them on eBay.

I would strongly advise you to avoid them like the plague!

UPDATE POST RESPONSE:
I see Outlet prices direct have responded. What a load. About normal for their responses to negative reviews so far as I can see from other reviews on here. They would appear to always be in the right if you believe them.

Do yourself a favour and go elsewhere for your purchase. Don't make the mistake of buying from these arrogant cowboys.

UPDATE 2:
Having read my response, they have now added that they have filed an eBay report against me. To be clear, I will not be intimidated. This will end up in the courts if they continue to threaten and harass me.

UPDATE 3:
These fools are hilarious. Every time you respond to their lies, they add more :) And the funniest thing is that they accuse customers of being 'threatening' when we share our stories of how bad they are.

Apparently asking for your refund to be processed as soon as they get their dodgy goods back is 'threatening' and 'an attempt to make them change their company policy'! I can only assume their company policy is to avoid making refunds.

Really, just read their responses to all their negative reviews - it tells you everything you need to know about this outfit. Zero customer service apparently . If it goes wrong it's going to be a nightmare. Eyes open people, and buy somewhere else!

UPDATE 4:
I would like to note that this review was flagged by Outlet Prices Direct as containing 'Harmful or Illegal' content. This is the only way they can force TrustPilot to take down the review, at least in the short term. Yet again, what are they hiding from? How many others reviews have been silenced?

All this for wanting a swift refund of an item delivered late and broken...

The service could not have been better!

It was a relatively small matter (£18) concerning missing parts of a Ninja Woodfire Electric BBQ.

On Saturday evening my problem was addressed immediately and the matter was concluded during office hours the next business day!

I am very grateful when I deal with companies of this calibre.

Thank you

Great product and arrived incredibly quick! Perfect.

Brilliant service; highly recommend. Excellent customer communication, fantastic drill set kit and super speed postage & delivery. Creme de la creme!

I purchased Ninja Airfryer at a great price from OPD, it arrived exactly a day later. Unfortunately, the copper colour did not 'go' with the 'bosses' kitchen colour scheme. That's what happens when you don't consult management on major decisions.....
I messaged OPD and they sent me a Fedex return label the next day, day 4 it was recollected by Fedex, and day 6 I had a full refund. What a great experience, this is how eBay should work but rarely does. Highly recommended.

Amazing air fryer. Ninja fryer was good

The item was delivered within less than 24 hours and very securely boxed up, with paper work indicating that all was correct within. I felt that the item was at a good purchase price.

Arrived on time very good price just unpacked packaging very good strong secure very pleased would recommend Thankyou

fast delivery and cheap couldn't ask for anymore

AVOID THESE SCAMMERS LIKE THE PLAGUE!!! They are trading on Amazon.uk too. I bought an item from them for £337.00 which was defective from sale. They refused any responsibility for the return or refund and refused to help me. When i contacted them they were rude and unhelpful and have clearly stolen my money. Still ONE MONTH later i have not received a refund from them. Biggest scammers ever!!! I will be contacting Trading Standards and the small claims court in order to get refunded if this is not resolved.

***update*** OUTLET'S response below is utter lies!!! This is a legit claim for a defect item, bought from Amazon and the defect, via video call, has been clarified and accepted by Shark. I also contacted DPD today and i have a voice recording of them clarifying that Amazon arranged for the collection of the defect item and that it was delivered back to its original source on 22nd August. All the dates which OUTLET mention are wrong. Don't believe their response, they were useless and rude and their customer services are unprofessional. They have NEVER offered to contact me or to help me, all they ever did was pass the buck!!! Infact OUTLET even lied to me saying that Amazon had told them that it was "me" who arranged for the collection of the item and said it was never delivered. Actually both Amazon AND DPD have confirmed this item to be delivered, with proof. The fact that OUTLET are trying to threaten me with "We've reported this as fraud" is just hilarious since i have proof of everything. Sadly they're going to make themselves look really stupid but i think they've actually achieved that already. NEVER AGAIN!!!!

Amazing producf and fast shipment

Ordered a Ninja Woodfire BBQ. Delivered within 24 hours by FedEx (earlier than promised) in excellent packaging.

Fast shipping, got my item the next day! :))