outlet.g-star.com Reviews 5

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

They charge you a return fee

An item that I ordered was too small, I had to return it. You log in with your order number to the return portal and you can print a label from there.
The surprise comes when you get the confirmation email that they received your return. They add a return fee. The shirt I ordered was $30 on sale, return fee was $10. So I am getting only $20 back. That's a return fee of over 30%. Scam!!

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad service, pls.dont make order from this online shop.
No returning option.
Bad contact service, cant answering to you mail.

19 March 2025
Unprompted review
Rated 1 out of 5 stars

Order lost

Purchase made on Sep. 24th. The parcel is in transit since Sep. 29th and Customer Service doesn't do anything to locate or solve this problem.

28 September 2023
Unprompted review
Show reviews in all languages. (5 reviews)

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