Great service! When we moved to our house we had an unfinished raised patio (just concrete) with a wooden balustrade that blocked the view. We decided to have a resin bound surface laid and the balu... See more
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Review summary
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Reviews shaping this summary
OMG have been incredible - from start to finish, from quote to completion the experience has been faultless and nothing was too much trouble. Prompt and responsive, helpful and creative Ed and his t... See more
Company replied
From start to finish, dealing with OMG has been a pleasure. Please could you pass on our thanks to the lads for the outstanding work that they did on the gates and the steps, to say we were impressed... See more
Company replied
What a fantastic company to use from the first visit from Ed to final visit by Rob and Nathan who carried out the works on my resin driveway and pathways also the lovely Naomi was on hand all... See more
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Company details
Written by the company
Outdoor Makeover Group delivers the highest quality outdoor home improvement installations throughout Cornwall and Devon. We are a family run business, with over 45 years combined experience in the industry and we are dedicated to offering a personal touch to all projects - all of our projects include a full project management service that puts the customer first. From resin bound driveways to composite decking, timber fencing to garden landscaping, we do it all. Get in touch today for your FREE quote to start bringing your dream to reality.
Contact info
Unit 1 Trebursye Business Park, PL15 7ES, Launceston, United Kingdom
- 0800 593 1166
- info@outdoormakeovergroup.co.uk
- outdoormakeovergroup.co.uk
4.8
Excellent
116 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful decking using high grade materials
Initial contact was friendly and efficient with a home visit by the surveyor organised swiftly. The quote was received promptly and a very swift installation date arranged. The team of two arrived on time and were very efficient, friendly and focused. Excellent decking achieved using top grade materials. Love the end result to bits ! Great job by all involved, well done. Will definitely return for, future projects.
8 May 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience, from the initial contact to the completion of your beautiful decking. It’s great to know our team’s efficiency, friendliness, and focus stood out, and that you’re loving the end result. Using top-grade materials and delivering excellent results is always our goal. We look forward to working with you on future projects—thank you for your trust and kind words!"
Very professional and pleasant company…
Very professional and pleasant company to deal with who recently installed new aluminium railings/ ballastrade on our outside patio. Terry who fitted them was brilliant and worked so hard to install them as it was difficult job. They are really great and I can totally recommend this Company to anyone who want something similar
29 April 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your kind words! We’re so glad to hear you had a great experience with our team and that you’re happy with your new aluminium railings and balustrade. Terry will be thrilled to know his hard work and dedication made a difference, especially on such a challenging job. Your recommendation means so much to us—thank you!"
Balcony revived
At my age when something appears too good to be true I know it usually is and means we give it a wide berth. In this case OMG exceeded our expectations and proved that sometimes it can be true. From meeting the receptionist at their beautiful showroom to meeting the surveyor and subsequently the technicians who did the work, our experience was easy, pleasant, stress free. Communication was constant, appointments kept on time, work efficiently done including leaving everything clean and tidy. We are very pleased with the result that has significantly improved the look of our space. Even paying was easy and relatively painless!
23 April 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for such a thoughtful and detailed review! We’re thrilled to have exceeded your expectations and made the entire process easy, pleasant, and stress-free. From our showroom team to the surveyor and technicians, it’s wonderful to hear that everyone contributed to a positive experience. We’re so glad you’re happy with the results and how they’ve transformed your space. Your kind words mean the world to us—thank you!"
Amazing transformation from start to finish
From start to finish the transformation was absolutely amazing. The workmen kept me informed right the way through the transformation. Yo would not think it was the same garden.
All cleared away, no rubbish left. All odd bits taken away.
Well worth getting it done.
7 April 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your fantastic feedback! We’re so glad to hear that you’re amazed by the transformation and that our team kept you informed every step of the way. It’s great to know we could leave your garden spotless and deliver results that exceeded expectations. We’re thrilled you feel it was well worth it—thank you for sharing your experience!"
BEST IN THE WEST …
From the very start to the finish of our garden project we recived FIRST CLASS service .The staff of OMG were so helpful and went above and beyond to make sure we were more than satisfied with the finish .Thank you all from Naomi through to Ed and all the work force for our beautiful garden ,OMG THE BEST IN THE WEST
20 January 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for such an amazing review! We’re over the moon to hear that you received first-class service throughout your garden project. Our team, from Naomi to Ed and everyone involved, will be thrilled to know their efforts made such a positive impact. It’s wonderful to hear you’re loving your beautiful garden—your kind words and ‘BEST IN THE WEST’ shoutout mean the world to us!"
New Resin Drive
Excellent company highly recommended. Everything from the initial survey to the completion of the resin driveway was first class. Naomi kept us informed all the way through the process and the team carry out the work were very polite, respectful, helpful and informative.
10 February 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your fantastic feedback! We’re so pleased to hear that your experience, from the initial survey to the completion of your resin driveway, was first class. Naomi and the team will be delighted to know their communication and professionalism stood out. Your recommendation means so much to us—thank you for choosing OMG!"
From our first contact with Naomi…
From our first contact with Naomi through to the finished makeover we cannot recommend OMG enough. All the team were polite, friendly and respectful of our property and wishes. A big thank you to OMG (Naomi,Gareth,Ed,Shane and Aaron) for giving us back a beautiful space to relax.
10 March 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your wonderful review! We’re thrilled to hear that your experience with OMG, from start to finish, was so positive. Our team—Naomi, Gareth, Ed, Shane, and Aaron—will be delighted to know their efforts made such a difference. It’s fantastic that you now have a beautiful space to relax in. Your kind words and recommendation mean the world to us—thank you!"
We are very happy we chose OMG to do the work.
Ed, the surveyor listened carefully to what we wanted.
This was completed to a high standard by a friendly, polite and hard working team led by Eli.
If we ever need any similar work done (the supply and installation of oak sleepers to frame garden areas and replacement of old wooden decking with composite) in the future we will have no hesitation in using OMG again.
4 March 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your kind words! We’re so glad to hear that Ed took the time to listen to your needs and that Eli and the team delivered such high-quality results. It’s wonderful to know you’re happy with the oak sleepers and composite decking. We truly appreciate your trust in us and look forward to working with you again in the future if the need arises!"
Great service and super products
The team @OMG provided an excellent service from initial advice, through to delivery of the finished product (Resin Patio plus additional landscaping works).
The Ground Team worked really hard and listened to our requirements, so that we ended up with a great finished product that we can’t wait to use this Spring.
8 March 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your fantastic feedback! We’re delighted to hear that you had such a positive experience, from the initial advice to the completion of your resin patio and landscaping works. Our ground team will be thrilled to know their hard work and attention to your requirements made a difference. We hope you enjoy your beautiful new space this spring—thank you for choosing OMG!"
Traumatic in the extreme and not…
Traumatic in the extreme and not "finished off" well.
Resin rolled gravel looks lovely but the mess it made was unbelievable.
Work we contracted to be done on our shingle was never done and we declined to pay for this. Such a shame. All workmen seemed very hardworking, but were not entirely forthcoming and did not tell us that they were deviating from what we had been told would be done, and this left us with lots of things to do. Clearing up after them was phenomenal. Beware. Very efficient when it came to asking for payment!
22 February 2025
Unprompted review
Brilliant service
Prompt service. Excellent workmanship. Very friendly staff. Work completed well within time scale given. Cannot fault. All old decking, subframe taken away and whole area left clean and tidier than it was before. Would highly recommend.
18 February 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your wonderful review! We’re so pleased to hear that you were happy with our prompt service, excellent workmanship, and friendly team. It’s great to know the project was completed ahead of schedule and the area was left spotless. Your recommendation means so much to us—thank you for choosing OMG!"
Large decking replacement
OMG replaced our large, very tired, timber decking and structure. From the first online enquiry to completion, communication was excellent and we were always made aware of progress. We did visit the showroom, which is well presented, so we were able to choose our product informatively. The installation team were outstanding and had to work through some very challenging weather. They were always on time, very hard working, diligent, conscientious, tidy and friendly. We can’t recommend OMG highly enough as our timber structure, composite decking and composite balustrade are exactly what we had hoped for and we can’t wait for some better weather so we can enjoy it. Our thanks to the whole team. Will definitely use OMG again.
3 December 2024
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for such a detailed and glowing review! We’re thrilled to hear that your experience with OMG, from your initial enquiry to the completion of your project, was so positive. It’s great to know that our showroom helped you make an informed choice and that the installation team exceeded your expectations, even in challenging weather. We’re delighted that your new timber structure, composite decking, and balustrade are exactly what you hoped for. Here’s to better weather and many enjoyable moments in your beautiful new space! Thank you for your kind words and for choosing OMG—we look forward to working with you again in the future!"
Large Composite decking replacement
Had a large rather complicated composite deck replaced - including timber substructure. The planning, communication and the installation team where excellent - and great to work with. They were on time every day, worked tirelessly (whatever the weather), and I cannot recommend them highly enough. I will certainly use them again. I am in an associated trade, so I know good quality when I see it - and these guys are the real deal.
Many thanks - Roger
30 November 2024
Unprompted review
Reply from Outdoor Makeover Group
Hi Roger,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your new composite deck and that our planning, communication, and installation team made the process smooth and enjoyable for you. It means a lot coming from someone in an associated trade – your recognition of our quality work is incredibly rewarding.
Your kind words about our team’s dedication and tireless efforts, regardless of the weather, truly capture the pride we take in what we do. We’re grateful for your recommendation and are delighted to hear that you’d use our services again.
Thanks once again for trusting us with your project. If there’s anything else we can do for you in the future, don’t hesitate to get in touch.
Exceptional service
This is a Gem of a company,we have received exceptional service from day one.With the helpfulness of Naomi in the show room and Ed the sales manager and especially the guys who laid our Resin bound surface.all were very professional and knowledgeable in their roles and were very helpful and polite.
We are absolutely delighted with the outcome, which looks stunning.
We would highly recommend Outdoor makeover group,who offer an exceptional service at very competitive prices.
And would not hesitate to use them again.
25 November 2024
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team. Naomi, Ed, and our installation experts will be absolutely delighted to know their professionalism, knowledge, and helpfulness made such a great impression on you.
It’s fantastic to hear that you’re loving the outcome of your resin-bound surface—it means the world to us that you’re delighted with the results. Your kind words and high recommendation truly inspire us to continue delivering the exceptional service that our customers deserve.
Should you need anything else in the future, we would be more than happy to assist you again. Thank you once more for choosing Outdoor Makeover Group and for sharing your experience!
What a great company having laid resin…
What a great company having laid resin on my drive and foot paths have totally transformed my front garden and hence kerb appeal not to mention adding value to my bungalow. The work force were very helpful and polite. I would not hesitate in recommending OMG to one and all. Their quality of workmanship was outstanding. I will be using them again on my next project.
19 November 2024
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for your amazing review! We're thrilled to hear how happy you are with the transformation of your driveway and footpaths. It’s wonderful to know that the improved kerb appeal has added value to your bungalow and made such a difference to your front garden. Our team takes great pride in being both professional and polite, and it’s fantastic to hear you noticed their hard work and dedication.
Your kind recommendation means the world to us, and we’re truly grateful for your support. We can’t wait to work with you again on your next project and continue helping bring your vision to life. If there’s anything you need in the meantime, please don’t hesitate to reach out. Thank you once again!
Balcony renovation
Our elevated balcony was in a poor state of repair. We contacted OMG who responded quickly with a competitive quote and a start date. The work was carried out in a professional and efficient manner. The team behaved in a friendly and competant way. We are absolutly delighted with the end result and would definatly use OMG again. The improved look to our house is remarkable.
1 November 2024
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for sharing your wonderful experience with us! We’re delighted to hear how happy you are with the transformation of your elevated balcony. It’s fantastic to know that our prompt response, competitive quote, and efficient workmanship made a positive impression on you. Our team works hard to combine professionalism with a friendly approach, and it’s great to see that reflected in your feedback.
We’re thrilled that you’re absolutely delighted with the end result and how it has beautifully enhanced the look of your home. Your kind words and your intention to work with us again mean so much to our team. If there’s anything we can assist you with in the future, don’t hesitate to reach out. Thank you for trusting us with your project!
Great work
OMG have just finished laying paving stones around my bungalow.
Well worth the wait to get them to come and do it, and given the quality of their work I know why they're so busy.
People who know what they're doing and care what they're doing.
Highly recommended.
14 November 2024
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you are delighted with the paving stones around your bungalow. It’s always rewarding to know that our commitment to quality and attention to detail are making a difference for our valued customers like you. We truly appreciate your patience and understanding while waiting for our services, and your kind words about our team mean the world to us. Your recommendation is the highest compliment we could receive. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Thank you again for choosing us!
What a great Team
The very helpful, efficient, friendly and professional advice given at the start of our makeover flowed seamlessly throughout the process. The finished job was brilliant just what we needed and asked for. We are thrilled with wonderful addition to our home, can't thank the Teams enough they were all great.
7 November 2024
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team. It's our goal to provide helpful, efficient, and professional advice right from the start, and we're so glad that this made your home makeover process seamless. Your satisfaction with the final results is the greatest compliment we could receive. We will be sure to pass along your kind words to our team, who work hard to ensure every project is a success. Thank you once again for choosing us to be part of your home transformation. We look forward to the opportunity to work with you again in the future!
OMG resin bound driveway…
OMG have recently completed our resin bound driveway, brick wall and garden paths.
We are delighted with the outcome and the result is stunning.
All the employees were very professional and experts in their fields.
The work was completed in a timely manor to a high standard and I have no hesitation in recommending this company to future customers.
23 October 2024
Unprompted review
Reply from Outdoor Makeover Group
Thank you for your glowing review! We are thrilled to hear that you are delighted with your new resin bound driveway, brick wall, and garden paths. It's wonderful to know that you found the results stunning and that our team's professionalism and expertise met your expectations.
We take great pride in completing projects to the highest standards and in a timely manner, and your satisfaction is our greatest reward. Your recommendation is incredibly valued and motivates us to continue delivering excellence to all our customers.
Should you need any further assistance or have future projects in mind, please feel free to reach out. We look forward to the opportunity to work with you again!
Highly Recommended!
We had our outside area coated with resin and are absolutely delighted with the result! The quote was much cheaper than we expected, the lines of communication with the company were excellent throughout (work had to be delayed due to bad weather) and the work carried out was first class (and in a very short time). OMG were a recommendation made from a family member and I would thoroughly recommend them to anyone else.
16 October 2024
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you are delighted with the resin coating of your outside area. It's fantastic to know that our quote exceeded your expectations and that our team's communication kept you well-informed, even amidst weather challenges.
We're especially grateful for your family member's recommendation and are pleased that we could meet the high standards you expected. Delivering top-quality work efficiently is always our goal, and it's rewarding to learn that you felt our service was first-class.
Your satisfaction is our priority, and your recommendation means the world to us. Should you need anything in the future, please don't hesitate to reach out. We look forward to working with you again!
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