Basically a scam site, as others have said. I ordered a small range vent hood for an apartment I rent. They are hard to find that small, and Outdoor Kitchen Connection showed it in stock. Then began... See more
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I must admit I was skeptical that I would even receive the outdoor fridge I ordered with the negative reviews about Outdoor Kitchen Connection. I ordered the fridge on March 28th and received it Apri... See more
Ordered grill, drawers, and doors for an outdoor kitchen build. Never received and to this day cannot get info on when they’ll ship and when to expect these products. Eventually called credit card com... See more
Outdoor Kitchen Connection is the best online retailer I have used in years. Heck the service was so good it was like I was dealing with an old friend not just an online store. The answered questions... See more
Company replied
Company details
Written by the company
At OutdoorKitchenConnection.com, we offer customers Premium Outdoor Kitchen packages including Grills of all type, Cabinet Storage, Refrigeration, Outdoor Heaters, Smokers, and much more to create your ideal outdoor space. We pride ourselves on our meticulous selection of unique, high quality, and reliable solutions from reputable brands and manufacturers combined with competitive pricing. We are Authorized Dealers and ONLY partner with Quality and Reliable Brands (Unlike Traditional Stores). We understand that some of us just want the good stuff. That is why partner with American-based companies. We very carefully select products that offer superior quality that you most likely won't find in traditional stores. If you care about the products you are buying, then you're in the right place. OutdoorKitchenConnection.com is for the people that want the good stuff. We pass our savings to our customers Most of our products are manufacturer-direct. This means you can feel confident knowing you are getting quality products directly from the warehouse of your favorite brands. No unknown middle-men with hidden expenses and lack of quality control. We want you to feel confident you are getting genuine products complete with quality care. And of course, with the middle-men cut out, we pass all those savings on to you! Our Customer first approach and Expert Customer Service We are dedicated to giving our customers an unforgettable shopping experience. We understand that some online stores fall short when it comes to offering world-class, personal customer support. That is why our experts are readily available for you to chat or call us whenever you need to. We want to make sure you have all of the answers and are guided to the right solutions. We distribute to the lower 48 contiguous United States via FedEx, UPS, DHL, and LTL Freight. Disclaimer: We partner with brands founded/based in the USA. Thus, some manufacturing of certain products may be overseas. Price Match Guarantee Check out our "Price Match Guarantee" Policy! The trust and satisfaction of our customers is so very important to us. If you have any questions about our products or would like to check the availability of an item, please use the "Contact Us" page to get in touch. Additionally, you can call us at (855) 430-3500 or email us at support@outdoorkitchenconnection.com anytime!
Contact info
5773 Woodway Dr., #41, 77057, Houston, United States
- 855-430-3500
- support@outdoorkitchenconnection.com
- outdoorkitchenconnection.com
Outstanding Customer Service
The communication that we received from Outdoor Kitchen Connection/Kyle has been consistent, thorough, and completely appreciated from order to delivery. Kyle verified our order, confirmed shipping information, let us know who/when the shipper would be calling to confirm, and was as concerned about our order as we were! Kyle is very knowledgeable and answered all additional product questions we had as well. Our order arrived timely and in pristine condition. Our first stop for any additional items to improve our outdoor space will be Outdoor Kitchen Connection!
9 April 2021
Reply from Outdoor Kitchen Connection
Monica,
Thank You very much for the review!
I am so happy you guys are satisfied and cant wait to see your setup once it is built. We pride ourselves on customer service and providing detailed information throughout the shipping process and even after delivery. We don't want our customers to be just one-time customers; we want to provide an experience that will make you happy to come back for all of your future outdoor lifestyle needs. You guys take care and I definitely want to see some pics once complete.
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