Outdoor Adventurer Reviews 8

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great family run company.

Great family run company.
I have purchased from them numerous times now and have never been disappointed.
Always super helpful when I have any questions and respond pretty much the same or very next day.
Even messaged me on social media to let me know when an item was back in stock so I didnt miss out.
Brill! 👍🏼

30 January 2024
Unprompted review
Rated 1 out of 5 stars

Unethical traders - beware!

The company substituted a cheaper item without explanation and ignored my emailed complaint. I should have checked Trust Pilot before buying. They could have a great little business but seem content to abuse the trust of their client base instead. Here today… gone tomorrow!

8 April 2023
Unprompted review
Rated 1 out of 5 stars

Snugpak 100l Bergen

I purchased a Snugpak 100l Bergen from this company which was defective. Delivery was also delayed with no notification of that until I called them as they werent responding to emails. I still have the defective item and they are now arranging a free return label and a replacement, with no discount despite the inconveniences, poor communication and a poor resolution i.e. no discount or refund offered. A very poor experience indeed. I dont normally leave negative reviews but after spending £120 with this level of poor service I had to write it.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of Thule Landmark 60L

Bought my backpack from this company, was so easy to order and had great customer service, especially charlie! I really recommend using this store, they have everything to cater for your outdoor needs and its great to support an independent business.

26 February 2023
Unprompted review
Rated 5 out of 5 stars

Good service

I’ve now purchased several items from Outdoor Adventurer over the last year and each time the order has been dispatched quickly and well packed. Good service each time. They have a good range of products available and on a couple of occasions I’ve been able to buy items which were unavailable everywhere else, so that’s good to know.

13 June 2022
Unprompted review

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