Excellent service. Wanted to replace my walking boots with the same model and Outback Trading had the boots at the best price online. Delivery was swift and without issue. Highly recommend.
Company replied
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See what reviewers are saying
I ordered three shirts, it turned out they only had two available. But they notified me within minutes, and refunded the difference via paypal within minutes. I called to clarify, & they were very f... See more
Company replied
Very good: Website decent ✔️ Price keen ✔️ Quickly checked the item was stock for me when I called ✔️ Ordering painless ✔️ Shipping prompt - ordered late Friday, goods arrived DPD Tuesday... See more
Company replied
I'm extremely impressed with the service I received: I ordered a jacket on a Wednesday afternoon and it arrived Thursday lunchtime! I didn't pay for faster postage, it was just great service from Outb... See more
Company replied
Company details
Written by the company
Outback Trading is a camping and outdoor store based in Helston, Cornwall. We are open Monday through to Saturday We stock a wide range of comfortable footwear suitable for walking and trekking, as well as sandals and flip flops for more casual and relaxing occasions. If you need any performance clothing, we have a wide range to chose from, including Gore-Tex and other similar waterproof / breathable technologies. Our Camping floor is full of tents, sleeping bags and many of the accessories required for weekends away, Expeditions and DofE adventures.
Contact info
Outback Trading, The Angel Centre, Tyacke Road, TR13 8RR, Helston, United Kingdom
- 01326569569
- info@outbacktrading.co.uk
- outbacktrading.co.uk
4.8
Excellent
441 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Real people provide the best service.
The staff are very knowlegable and helpful. It is so good have a shop that you can visit and discuss what you want. This was a present for my son and provides everything he was looking for in a hiking boot.
10 February 2024
Reply from Outback Trading
Hello. Thank you for your kind review we are pleased that we were able to help you make a great choice for your son with his walking boots. Best wishes. The Outback Team
The website was easy to use
The website was easy to use. Delivery was super quick! Very happy to recommend.
29 January 2024
Reply from Outback Trading
Hello Dorothy. Thank you for your kind review, we are delighted that all went well with your purchase. Kind regards. The Outback Team.
Great service
25 January 2024
Reply from Outback Trading
Thank you for your kind review.
Best wishes
The Outback Team
Quick delivery and very quick refund…
Quick delivery and very quick refund for out of stock item.
27 January 2024
Reply from Outback Trading
Hello Nigel. Thank you for your kind review.
Best wishes
The Outback Team
Reply from Outback Trading
Thank you for your kind review.
The Outback Team
Terrible customer service
Terrible customer service. Email on 1/23 to exchange an item I bought on 12/21. Will not do the exchange because it is past their 30 day. I had a baby during that time and there’s Christmas Eve, Christmas, New Year’s Eve, new years and mlk day during that time as well. Is this how we treat repeat customers? Unreal and horrible.
23 January 2024
Unprompted review
Reply from Outback Trading
Good Morning Katie,
I am asking if you will remove this review as you are reviewing the wrong company.
We are based in Cornwall in England.
Unfortunately, we keep getting confused with a different company in America who are called Outback Trading Company. We are Outback Trading.co.uk, the American site is Outback Trading.com
It would be very much appreciated if you could remove this review and review the correct company.
Many thanks
Very quick and responsive service.
8 January 2024
Reply from Outback Trading
Good afternoon Julia
Thank you for your kind review.
Best wishes. The Outback Team
Reply from Outback Trading
Hello Rodney
Thank you for your kind review. We hope your new boots serve you well. Kind regards. The Outback Team
Fantastic service
Couldn't believe how quickly my order arrived - even though I placed it during the New Year closure. Really impressive service - and a quality item at a great price. Well done - and thank you.
2 January 2024
Reply from Outback Trading
Good afternoon
Thank you for your kind review.
We are pleased that you are delighted with your new purchase.
Kind regards. The Outback Team
Independent shop
Independent shop ! Competitive price- I ordered in the afternoon & it arrived the following morning. Brilliant.
29 December 2023
Reply from Outback Trading
Hello Neil. Thank you for your kind review we are delighted that all went well with your purchase. Kind regards. The Outback Team
Reply from Outback Trading
Good afternoon Adele. Thank you for your kind review. Best wishes. The Outback Team
Friendly and efficient ordering
Friendly and efficient online ordering service, arrived within 1- 2 working days. Good quality product, payment well documented, online chat friendly and informative. Thank you.
18 December 2023
Reply from Outback Trading
Hello Linda. Thank you for your kind review. We are glad that you are happy with your purchase. Best wishes. The Outback Team
A huge thank you!
A huge thank you to the two young ladies who went above and beyond to help me when I was hopelessly and cluelessly lost yesterday.
15 December 2023
Unprompted review
Reply from Outback Trading
Hello. Thank you for you lovely review. We are glad that you got where you needed to be. Best wishes. The Outback Team
excellent service
Found this company online whilst wanting a new belt. Their price was cheaper than a few other online retailers! Placed the order on 12th December and it arrived on 15th December , was informed too via email. So it was a very fast delivery which is great. Happy with my belt and of course the service. So many thanks. I also recommend them too. ⭐️⭐️⭐️⭐️⭐️
13 December 2023
Reply from Outback Trading
Good afternoon Frank. We are delighted that all went smoothly with your purchase. Hope to be of assistance again. Best wishes. The Outback Team
Arrived promptly despite being nearly…
Arrived promptly despite being nearly christmas
12 December 2023
Reply from Outback Trading
Hello Eliot. Thank you for your kind review. Best wishes. The Outback Team
Great experience
Item ordered on Sunday morning and arrived Tuesday afternoon. Very well packaged and delivery communicated all the way through. Very happy the goods, will definitely order from here again.
11 December 2023
Reply from Outback Trading
Hello David. Glad that all went well with your purchase. Kind regards. The Outback Team
Excellent service
Gloves were a very good price, lovely quality and arrived very quickly.
5 December 2023
Reply from Outback Trading
Hi Pauline
Thank you for your kind review.
Best wishes.
The Outback Team
Reply from Outback Trading
Hello Shelley. Thank you for your kind review. Best wishes. The Outback Team
Super quick delivery with great shoes
Super quick delivery with great shoes. No complaints.
4 December 2023
Reply from Outback Trading
Hi Kirby. Thank you for your kind review. We are delighted that you love your new shoes. Kind regards. The Outback Team
Terrible business practice
Ordered a coat and dressing to care for it. Didn't like the coat so I wanted to return it. Found out dressing that is exclusive to their product is not returnable. Talked to someone named Sharon, she wouldn't budge so I am stuck with something I can't even use. I would Never order anything from this company ever again and strongly discourage anyone else to. Their customer service sucks!
5 December 2023
Unprompted review
Reply from Outback Trading
Good Morning Audrey.
I am asking if you will remove this review as you are reviewing the wrong company.
We are based in Cornwall in England and do not have anyone who works here called Sharon. We also do not have any products that require an exclusive dressing.
Unfortunately, we keep getting confused with a company in America who are obviously upsetting a lot of customers as i keep having to ask people to remove bad reviews.
It would be very much appreciated if you could remove this review and review the correct company.
Many thanks
Allison
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