Great product with a safe delivery, beautiful shop to visit also. Products have a long lasting scent. Highly recommend and great for a gift
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Quick, safe delivery of the candle holders and good communication from the seller. Leanne was more than helpful when I realised the product shape did not suit my project, although lovely and of hig... See more
Company replied
We ordered your Time Floral Bouquet refills. We do love this scent. We do believe, however that unfortunately the scent is far less noticeable than in previous purchases. Having dogs, we like the scen... See more
Company replied
My 2nd order of Wax Melts and Tea Light Holder from Our Time Candles and it didn't disappoint. They all smell amazing and long lasting. Great quality, price, fast delivery and well packaged. Perfect.... See more
Company replied
Company details
Written by the company
We make homes smell great with our premium quality, highly fragranced scented wax filled candles, soy wax melts, scented oils and reed diffusers. All of our products are made in store at 42 Beam Street, Nantwich, Cheshire, UK, backed by over 25 years experience. All fragranced items are blended using high quality materials and finished by hand. We do months of testing before placing items on the market so we know they are safe and legal. We have no minimum order and offer free local delivery with orders despatched quickly from stock. Perfect for treating yourself and gifting to family & friend. Come and see us at our new store to see, and smell, our amazing products for yourself. If you’re lucky, you may even see us making our fabulous products.
Contact info
42 Beam Street, CW5 5LJ, Nantwich, United Kingdom
- 01270 392321
- contactus@ourtimecandlesanddiffusers.co.uk
- ourtimecandlesanddiffusers.co.uk
Great products
Great product with a safe delivery, beautiful shop to visit also. Products have a long lasting scent. Highly recommend and great for a gift
18 March 2026
Unprompted review
Fast, efficient service
Quick, safe delivery of the candle holders and good communication from the seller. Leanne was more than helpful when I realised the product shape did not suit my project, although lovely and of high quality.
Return accepted and refunded upon receipt.
Thank you for all your help!
14 November 2025
Unprompted review
Reply from Our Time Candles and Diffusers Limited
Really pleased we could support you and thank you for taking the time to share your experience with others.
I hope you managed to find exactly what you needed and hopefully we can be of service again in the future.
A wonderful selection of gifts with…
A wonderful selection of gifts with scents that outlast any others I have bought. Customer service is above and beyond, always friendly and can’t do enough for you. I’m always recommending Our Time to friends and family!
30 September 2025
Reply from Our Time Candles and Diffusers Limited
Thank you so much for your continued support and for sharing the joy that Our Time fragrance can bring to a home.
Love the candle melts and burner
Love the candle melts and burner. They went out of their way to deliver as I was at the hairdressers. Can’t recommend this company enough. Super super happy with my order. Great service
14 August 2025
Reply from Our Time Candles and Diffusers Limited
Thank you so much for sharing your experience! Service and quality mean so much to us and we are really pleased you are happy.
Look forward to seeing you again soon.
Great choice of products that all smell amazing
Website so easy to use, products all clearly ordered so easy to find. Lots if choice. I had problems with a voucher for a free product after certain amount spent and it was cleared up so quickly. I choose to have my order collected from the shop and once i got it it was all well wrapped and products smell so nice. I am looking forward to melting my new candle and wax melts.
18 July 2025
Reply from Our Time Candles and Diffusers Limited
Thank you so much for taking the time to share your experience of shopping with us. Sorry again for the glitch with the discount code but thank you for your patience whilst we sorted.
Look forward to seeing you again soon.
Floral Bouquet Refill
We ordered your Time Floral Bouquet refills. We do love this scent. We do believe, however that unfortunately the scent is far less noticeable than in previous purchases. Having dogs, we like the scent to fill the room. As usual, your delivery to our door is excellent.
27 June 2025
Reply from Our Time Candles and Diffusers Limited
Always a pleasure to deliver to you and thank you for sharing your honest feedback as well as taking the time for a conversation over your reed performance. Floral Bouquet is a lovely fragrance.
Reply from Our Time Candles and Diffusers Limited
Thank you so much. I think you’re lovely too and love that you like our products so much.
⭐️⭐️⭐️⭐️⭐️
Unbelievable scents!! Unbelievable service!! High recommended 🤍🔥
22 March 2025
Unprompted review
Reply from Our Time Candles and Diffusers Limited
Thank you for taking the time to share your amazing experience with others.
See you again soon!
I have had a few candels from this shop…
I have had a few candels from this shop the lady is very helpful!! I have purchased a Reed defuser for the fist time its as good as the candles I've had in the past I've no doubt I'll be visiting again soon the candel and defuser I got today was called dark fruits very pleased with them both!😊
22 February 2025
Unprompted review
Reply from Our Time Candles and Diffusers Limited
Dark Fruit is one our favourites too.
Thank you for taking the time out to share with others. It is very much appreciated.
Enjoy your candle and diffuser x
Beautiful products from a lovely shop
Beautiful products from a lovely shop . Would highly recommend
4 February 2025
Reply from Our Time Candles and Diffusers Limited
Thank you for sharing your experience.
We think you’re beautiful too 🥰
Order ready to collect within 1 hour.
Order ready to collect within 1 hour.
Great fragrance and long last reed diffuser.
1 September 2024
Reply from Our Time Candles and Diffusers Limited
Thank you for sharing!
Click and collect is one of the best ways to shop isn’t it?
Beautiful boxed set of floating candles
I bought a beautiful boxed set of floating candles as a Christmas gift, which arrived well packaged and quickly. Whilst I am unable to comment on the candles as they are gift, what I can say is they look lovely. Also, the online response of this company is exceptional, with all my email queries answered promptly and in a very friendly manner. What radiates from this store is the care and good energy towards customers, which changes the whole feel of a gift and is so important. Very recommended.
7 December 2024
Reply from Our Time Candles and Diffusers Limited
Thank you for your lovely words and for taking the time to share with others.
I must also thank you for your patience with the order, it was very much appreciated.
Hopefully we can serve you again in the future. Hope your friend loves the floating candles.
Amazing service and a lovely shop
Amazing service and a lovely shop. Candles smell divine and great to support a local business.
8 December 2024
Reply from Our Time Candles and Diffusers Limited
Thank you for the lovely words and thank you for helping to support our small business.
10/10
Amazing products, long lasting scent. Ordered many times and many different products. Most recent being wax melts and shower whip, stocking up on both items whilst great deals were on. Fully recommend in store and online as service is away great.
25 November 2024
Unprompted review
Reply from Our Time Candles and Diffusers Limited
Thank you so much for taking the time to share your experience with others. You being happy makes us feel happy - so glad you enjoy our products.
Reply from Our Time Candles and Diffusers Limited
Hey Andy.
So pleased you’re happy and thank you so much for sharing your experience.
Hope to see you back soon.
Sadly will not be trying again
Sponge was like showering with a brick (sorry but not exaggerating) Fragrance was good. Lather pot was very clumpy and always remand in pepple sized lumps no matter how much I lathered.
Was excited to purchase, great in theory, but was really disappointed with my purchases.
The so called sponge had 20 minutes under warm shower water but was still very hard
22 October 2024
Reply from Our Time Candles and Diffusers Limited
I am deeply sorry that the items purchased did not meet the high levels we set.
I have reached out to you via email as I would like to raise these concerns with our supplier of these items.
The sponges do remain hard for some time until softened with water.
We have sold many of the shower whips and bath sponges without any issues, with many customers returning time and again.
I look forward to hearing from you and sorry again for the items purchased not meeting your requirements.
Good candle snuffer at right price
The product was just as described at a reasonable price and delivered in good time
17 October 2024
Unprompted review
Reply from Our Time Candles and Diffusers Limited
Thanks for the review Leonard.
Really pleased you were happy with your purchase.
You know where to go now if you need candles too.
Reply from Our Time Candles and Diffusers Limited
Thank you so much Barbara 😍
Reply from Our Time Candles and Diffusers Limited
Thank you so much for continuing to use our products and thank you for sharing your experience to help others make informed choices. So happy to serve you!
I popped into the shop to buy birthday…
I popped into the shop to buy birthday gifts and came out with some melts for myself as well.
Leanne is a welcoming and warm person.
I shall be shopping here again.
20 April 2024
Unprompted review
Reply from Our Time Candles and Diffusers Limited
Thank you for the review, much appreciated.
I look forward to seeing you again soon.
Enjoy the melts 😍
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