Oursong Reviews 

33
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how wonderful, beautiful, and emotionally moving the personalized songs are, bringing happy partners to tears. People truly love that the provided lyrics accurately capture their unique relationships, special memories, and personal love stories. Consumers also appreciate the remarkably fast delivery speeds and the wonderfully simple process of sharing details for creation. Reviewers note that the service is excellent, and making any necessary tweaks to the final product is smooth. Many buyers would gladly use the platform again and strongly recommend these extraordinary musical gifts to others.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the amazing... See more

Service

Customers had positive experiences with service, often highlighting the extraordinarily quick turnaround time... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The song is amazing, Isabelle was really overcome by emotion, the entire family love it! With so many companies to choose from it took me sometime to land with you guys, 2 others were on par with the... See more

Company replied

Rated 4 out of 5 stars

The song was great! My friend had tears in her eyes and loved how personal it was. (For that, I would give 5 stars). Customer Service: 3 stars. There were a couple of things I reached out to the co... See more

Company replied

Rated 5 out of 5 stars

Oursong created a wonderful song and it was a very quick turnaround time. I had my song in less than 24 hours. Not only are they fast, but they also provide excellent customer service. I had several e... See more

Rated 5 out of 5 stars

We couldn't believe how well the song told our story after sharing a few details about our marriage. Customer service was prompt and responsive. When you couple those things with the reasonable price... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.4

All reviews

(33)

33 reviews in the last 12 months

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Rated 4 out of 5 stars

Gift: 5 stars; Service: 3 stars

The song was great! My friend had tears in her eyes and loved how personal it was. (For that, I would give 5 stars).

Customer Service: 3 stars. There were a couple of things I reached out to the company to tweak in the song before gifting. The gift at least had a couple of weeks before gifting date, but I never heard back. I understand if it was something that couldn't be changed, but the fact I didn't hear anything?? Very disappointing. I wouldn't recommend to others for that reason. If they needed to change a song they paid for, you won't be able to reach anyone.

9 August 2026
Unprompted review
Oursong logo

Reply from Oursong

Hi Dakota,

Thank you so much for your feedback.

We are so sorry to hear about your experience, I have gone ahead and checked our support emails and I can see that we responded to your enquiry 3 minutes after it was sent, and we wanted to confirm details with you before making any changes but we never received a response back

Would you be able to check your Spam or junk folder, I understand that sometimes emails can end up there?

We are more than happy to make whatever changes required as we do have our 30 days guarantee in place, once you respond to our email we can get working on the changes

Thank you

Rated 3 out of 5 stars

I’m trying to get in touch with someone…

I’m trying to get in touch with someone to have edits made as some vital parts were left out. I have had no luck and would appreciate any suggestions on how to go about this.

9 August 2026
Unprompted review
Oursong logo

Reply from Oursong

Hi Julie,

You can reach us on hello@oursong.studio

We haven’t yet received any emails, have you tried before?

We look forward to hearing form you

Rated 4 out of 5 stars

Great but not

The song is amazing, Isabelle was really overcome by emotion, the entire family love it! With so many companies to choose from it took me sometime to land with you guys, 2 others were on par with the quality of the song, I was so blown away with the outcome however neither of us were able to download it & each time we play it the quality becomes more glitchy & that is very disappointing as I thought we would have the song forever. I have an Android & Isabelle & iPhone & she is a former employee of telstra & tried alot of avenues to no success. We are in Australia! Dont know if thats something to do with it.Thankyou for creating such a beautiful song though. 😘

1 August 2026
Unprompted review
Oursong logo

Reply from Oursong

Hi Vicki,

Thank you so much for your feedback.

Can you please reach out via email when you get a chance? All of our song pages have a dedicated download button that downloads directly to your device, so would like to do some troubleshooting.

Regarding the playback quality, due to the quality of the song and the file size it can cause some issues with the playback depending on your coverage and internet speed.

Also please note that the song page will always be live so you can access it whenever you want, it doesnt expire.

Thank you
Anthony

Rated 5 out of 5 stars

The most special gift EVER!

I thought it would be near impossible for a song to tell our story when only given 1,000 words or less to do it! Boy, was I wrong! They included every detail and told our story perfectly! And it takes a lot to make my hubby cry … but this song made him cry the first 10 times he listened to it! I highly recommend this as a gift! You won’t be disappointed! Something to listen to for a lifetime!

1 August 2026
Unprompted review
Rated 5 out of 5 stars

I can't even descibe how wonderful this…

I can't even descibe how wonderful this gift was. My husband , who never crys, did. The way you arranged my words, was astounding. The voice, beautiful . You captured everything I wanted to say, but could never find the words. Thank you, thank you, thank you!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Played the song when I was alone with…

Played the song when I was alone with my hubby after he set up a breakfast by our garden. It’s the week of our anniversary. He didn’t notice it at first until he heard very specifics in the song and he got emotional during the entire song as every word gave every meaning and pertained to our life together from the time we met. He was very emotional and so did I. This gift is more impactful and meaningful than all the costly gifts you can give to. each other.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

40 th year anniversary song.

The song was amazing for our 40 th year being together and she was in tears. The lyrics were perfect. It was amazing how the song was put together and the quality of the sound was top notch. It was so easy to enter the info needed to make the song. This site is top notch and my wife and I are so happy with the final song. You will love the seeing their faces when they realize its for them. I will never forget her reaction and then the tears of joy.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome

Absolutely awesome! Highly recommend! I had a song made and wanted a few changes. They made the changes at no extra cost and it was perfect! Great service! Make sure to check your spam folder though!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

These guys are extraordinary there…

These guys are extraordinary there service is beyond exception. They do an excellent and amazing job. Highly recommend them to anyone wanting to make a song for that someone special. They go beyond and above, highly recommend this Company. So happy with the outcome.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

It was amazing

It was amazing. I haven’t given it to her yet but my daughter thinks it’s perfect.

9 July 2026
Unprompted review

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