OurMoneyMarket Reviews 

Fantastic customer service and support from Jen. Communication was outstanding. Highly recommended. Thank you Lynne

Fernanda was amazing over the phone, took all my concerns into account and double checked everything before proceeding. Great experience

Aryan and Ameeksha were really helpful finalising the process and stayed on the phone while I uploaded documents. They were very friendly and made the whole process stress free. I would recommend omm to anyone looking for help with finance. 🙂

The application process was quick and easy, and the funds were settled much faster than I expected.

Thanks to Jake and Fernanda for their helpful and friendly customer service throughout the process.

I'd definitely recommend OMM to anyone with a good credit history who is looking for a straightforward lending experience. Thanks again for your great service.

I dont think I've written a review in my life but this was a bad enough experience to warrant it. Very quick to make the sale but dragged out the settlement process and then told me at the last minute that they couldn't facilitate the loan. Very limited detail on the reason why and no common-sense used for what equated to very low fortnightly repayments that id have no issues servicing. Long wait times to speak to someone and opening hours are only from 11-4. I'd never attempt to use their services again and would advise others to avoid also.

Clear disconnect between their sales team and settlements. Do your due diligence before stringing customers along.

The people where very nice and helpful
Pasent with me had done a loan for awhile
They keep in touch letting me know what was going on . Great experience an they got me the best loan 😄

They were great when you apply for a loan, contantly following you up on progress etc. Money get transfered fairly quick BUT almost impossible to get assistance with the loan once approved. Extremely long waiting times for calling. Tried emailing them questions I needed answered like 'How do I make additional payments', 'Can I get a BSB/account info for making additional payments' etc(there is no option on my dashboard as forms/website suggest. Did not get any answers for 2 of my emails and third that did get answered look like AI and didn't answer half the questions I asked. $675 for a initial fee for getting the loan approved seemed very steep considering the weighted interest they are charging. Go with them if you have to, there are worse out there, but don't expect much in terms of getting a deal or needing assistance

Zac was incredibly helpful, efficient and responsive with emails, texts and calls. Many thanks to Zac and the team at OurMoneyMarket and Handy Finance!
Kieron and Jasmine :)

Zac was prompt in all correspondence. He answered all queries in a professional manner and I couldn't fault him. Thanks Zac!!

Zac and the team have just been a delight to deal with, eased all my concerns and made the process a lot less stressful

Experience was fantastic. Matt made the whole process so easy. I would highly recommend for personal loans.

Terrible experience applying for a secured car loan and they give very vague and false reasons as to why your application was rejected.

Best company to get loans from. It’s easy and they are reliable and fast

My call had been in the queue for 17 minutes waiting to be answered when I received a text from Zac asking if my query could be assisted via text. I gave the reason for my call and Zac responded immediately to advise he could assist me. He then messaged back within 10 minutes with answers that resolved my query.
This is exlemplary service!!

Way too slow to react and respond. With all the approvals in place and the correct information supplied for settlement, they seemingly go dark. This is 2026. Settlement and transfer of funds should be mere hours. Should be a straightforward process once everything has been satisfied - transfer the funds. Not "moving on to the next stage" like there is something more involved to happen here. You can't call anyone, not unless you're prepared to wait for an eternity on hold. Yet when they're trying to secure your custom, they'll give you a call back in minutes! I'm waiting for settlement and I'll update this review if I feel it's necessary, but up to now, would not recommend.

Zac helped me process my loan and was very helpful and efficient when I needed to settle the loan quicky. Overall had a very positive experience with OMM.

Jen was super helpful and it was a breathe of fresh air to be able to contact her directly as I went through the application.

All the reviews on here are fake. These guys take all your personal information despite having an exceptional credit rating, then offer you the highest rate with extortionate establishment fees — and refuse to even explain why.

Their own terms say you might get an establishment fee based on your credit rating. I told them I wanted a quote based on the information I’d already provided, but they kept pushing for my driver’s licence, bank statements, and access to my private accounts. After handing all of that over, they came back with a terrible rate and fees to match.

Complete waste of time. Avoid.

Zac was great, quick, reliable service. I appreciated that I didn’t have to wait on hold for long.

Absolutely horrible experience. Incredibly poor communication. When I first received a call following my online application for a secured loan, they thought I was asking for a personal loan and had not looked at the quote I was emailed and texted. I then received multiple automatically generated emails asking for different information each time. I would reply to an email with either a question or requested documentation but would later receive another email asking for the documents I had already sent. Multiple times I was promised correspondence within a certain timeframe which was not received. When I spoke to someone for information regarding estimated repayments, I was met with attitude, advising they had already sent this information to me, and misinformation. Apparently 2x fortnightly payments is the same as 1x monthly repayment, who knew that a standard month only has 28 days? When I finally had enough and tried to withdraw my application (after being on hold for over 15 minutes) and expressing how poor the communication had been, they then had the audacity to try and charge me a $150 cancellation fee. DO NOT finance through this company.