Ourhobbyland Reviews 

95
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

A transaction was made on my MasterCard without my approval, &I had no idea what it was for. I reached out to Holland's support team, & they responded quickly and professionally. They canceled the tr... See more

Rated 5 out of 5 stars

I had recent concerns about a situation. I am so grateful that the team at Our Hobbyland responded quickly and respectfully in supporting my concerns. They were kind and reflective upon my concerns an... See more

Rated 4 out of 5 stars

It was a bit frustrating at the beginning as the AI generated answers weren't all that helpful. But the moment it switched over to a human, there was better understanding and insight. Thank you Eugene... See more

Rated 3 out of 5 stars

I wanted to cancel the memberships because awhile ago i just pressed on something in my phone and i don’t know what i did and then from nowhere i started a membership and i tried to cancel it on my ow... See more


Contact info

4.0

Great

TrustScore 4 out of 5

95 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(95)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My experience!

It was a bit frustrating at the beginning as the AI generated answers weren't all that helpful. But the moment it switched over to a human, there was better understanding and insight. Thank you Eugene for helping me.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

They steal money and refuse to refund

I have recently discovered they have been stealing money from my account every 2 weeks 28 euros but as it was prepaid card I never use, I haven't noticed until now. In total they stole 476 euros and refuse to refund. Saying is some subscription model and store credit yet I have never received anything from it. I don't even know how they got to my account as I never bought anything from their website. When I confronted them, they just used AI response to send some nonsense. Please do not make dealings with them and be careful, they are scammers and criminals stealing from low income expectant mothers.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

A transaction was made on my MasterCard…

A transaction was made on my MasterCard without my approval, &I had no idea what it was for. I reached out to Holland's support team, & they responded quickly and professionally. They canceled the transaction and promised to refund the full amount without hassle. I am honestly stoked, feeling relaxed and confident knowing they've got my back.
Trustworthy service all the way.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

This page is a scam tried to convince I…

This page is a scam tried to convince I was paying for a shipping fee and instead I got enrolled in a subscription service and now they require me to leave a review to receive a refund. Thanks Elsa

Edit: They are trying to pressure me and truspilot to delete this.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

They were quick to respond

I had recent concerns about a situation. I am so grateful that the team at Our Hobbyland responded quickly and respectfully in supporting my concerns. They were kind and reflective upon my concerns and have acted in a great manner towards me. Thanks!

11 May 2025
Unprompted review

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