Design chair was as expected, well packaged and in good quality. The delivery time was longer than announced and news on that delay came late. Although they did announce delivery a month ahead and acc... See more
Company replied
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Really great service! I bought a chair online and they delivered it a couple of days later. I had it sitting in a box for a month or more as my office space was not ready. I was then putting the chai... See more
Company replied
Next day delivery was indeed next day delivery. The chairs we bought were well wrapped and packed, it took me longer to unwrap than to construct the chairs. Although replicas it seems good enough qual... See more
Firstly I had to wait quite long for this chair. The delivery date was changed three times. When it arrived there was no assembly manual. The quality of the chair itself is questionable: the paint s... See more
Company replied
Company details
Written by the company
We are very happy to welcome you to OurEdition.com. OurEdition.com has been created for the love of furniture. We aim to help you find your dream interior.. Choose from our carefully selected collection and create the interior of your dreams. We buy our products straight from the supplier, so we can guarantee superior quality and quick delivery.
Contact info
Netherlands
- ouredition.com
Great delivery
Great delivery, very fast and the products look amazing!
26 August 2022
Unprompted review
Reply from Ouredition
Hello Mr Cappon,
Thank you for your 5-star review!
We hope that you will enjoy your new furniture for many years to come and that you will remain our client in the future!
Sincerely yours,
Team Our Edition
Really great service
Really great service! I bought a chair online and they delivered it a couple of days later. I had it sitting in a box for a month or more as my office space was not ready. I was then putting the chair together and unfortunately broke a part on it. I contacted customer service to help get a replacement spare part and Steven was quick to reply and assist me. Not only am I getting the replacement part right away, I am also getting it free of charge.
Again really great service!
8 April 2019
Unprompted review
Reply from Ouredition
Hi RMM,
Great to hear you are satisfied with our service and Steven has done is job well! I will contact Steven for your compliments. We are happy to help and we are glad to hear we could solve this problem as fast as possible. Please enjoy your new furniture and do not hesitate to contact us if you have any further questions.
Sincerely yours,
Stefan
Great store
Great store, great customer service. The EAMES Launge chair arrived in good condition in 2 days.
29 October 2017
Unprompted review
Great website
I bought a Eames RAR rocking chair. The delivery was as promised, the quality of the chair is great and the customer service is excellent. I would recommend Furnaround to everybody.
28 October 2017
Unprompted review
Rather poor quality chair
Firstly I had to wait quite long for this chair. The delivery date was changed three times. When it arrived there was no assembly manual.
The quality of the chair itself is questionable: the paint started coming off the base the moment I assembled it; the cushions were unevenly attached to the wooden base; the wooden base is made of poor quality plywood (layers are badly glued together, as visible when you look at the cross section of it). The edges of the cushions are made of faux leather, not a real one, as advertised. When sitting on the chair, it makes rattling metallic noise coming from the base. All in all, it seems like a poor knock-off of the original. Sadly, you can see where they cut corners to make it cheaper.
30 August 2017
Unprompted review
Reply from Ouredition
Goodmorning Jack,
Thank you for your review.
We are sorry to hear that you are not satisfied with the quality of the delivered product.
From reading your review I can't Imagine that you have received a correct model, it looks like you have a model which has some manufacturing defects.
Our chairs that are indicated that they are made of leather are 100% genuine leather, we can provide all certificates if needed. Upon ordering and shipping the goods we are obligated to define the materials otherwise you can get a big fine if you indicate this wrongly.
The most important part here is that we resolve your problem, I have checked with our customer service but I can't seem to find any record of you contacting us with above problems, I will have a collegae of my contact you today to deliver a whole new chair to you so that you have an outstanding lounge chair at home like the rest of our customers who are satisfied with the product.
All the best,
Dodi
Perfect service!
4 August 2017
Unprompted review
Reply from Ouredition
Dear Linda,
Thank you for your kind review. We are happy to hear that
you are satisfied with our service and products.
We hope you enjoy your new furniture.
Kind Regards,
Hanna
Team
sofa partial delivery
The sofa is good quality and delivery times are respected so no problem there. Too bad my delivery came with one base missing. After phone call it was delivered after 48h but the base came without the screws.... luckily I had similar screws at home. Pity, otherwise a decent 4 stars.
17 July 2017
Unprompted review
Reply from Ouredition
Dear Raphael,
Thank you for your review. We are sorry to hear that you were missing one base with the delivery in the first place.
I will check this matter and see where we can improve on this matter.
We will contact you in order to find a solution for the occurred situation.
Kind regards,
Team
Reply from Ouredition
Beste Daan,
Dank voor uw mooie review en score. Wij hopen dat u nog langs zult genieten
van de geleverde producten.
Als u nog iets nodig heeft, dan assisteren wij u daar graag bij,
Vriendelijke groet,
Team
Design chair was as expected
Design chair was as expected, well packaged and in good quality. The delivery time was longer than announced and news on that delay came late. Although they did announce delivery a month ahead and accurate on the exact day.
26 June 2017
Unprompted review
Reply from Ouredition
Dear Patries,
Thank you for giving us a perfect rating and for recommending our shop. If you need another Barcelona Chair, please let us know if we can be of any assistance.
Kind regards,
Team
Perfect
Perfect. Good quality. Not a good place though if you are in a hurry.
31 May 2017
Unprompted review
Next day delivery was indeed next day …
Next day delivery was indeed next day delivery. The chairs we bought were well wrapped and packed, it took me longer to unwrap than to construct the chairs. Although replicas it seems good enough quality. Good value for money.
14 May 2017
Unprompted review
We are very satisfied with the chairs …
We are very satisfied with the chairs we bought. And delivery was very quick.
25 April 2017
Unprompted review
Correct handling,service and product!
25 April 2017
Unprompted review
Got a really good quality of chairs in …
Got a really good quality of chairs in only two days. Will for sure use their service again.
20 April 2017
Unprompted review
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