Thank you so much for beautiful glasses…
Thank you so much for beautiful glasses and service. Highly recommended!
1 February 2024
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Company details
Written by the company
Ottica Mauro è un'azienda operate nel settore ottico da oltre 50 anni. Centro specializzato in lenti progressive e lenti a contatto, la nostra azienda è rivenditore ufficiale dei migliori brand nel mondo dell'eyewear. Dopo una lunga esperienza maturata sul campo attraverso l'apertura di sei punti vendita sul territorio del sud Italia, l'approdo nell'e-commerce è stato un'evoluzione, al passo con le nuove tecnologie, per permetterci di offrire i nostri servizi ad un portafoglio sempre più ampio di clienti. I punti di forza che hanno permesso alla nostra azienda di affermarsi sul campo diretto, sono gli stessi che vogliamo trasmettere nel mondo della vendita on-line: qualità e autenticità dei nostri prodotti; un ottimo servizio clienti; garanzia di rimborso.
Contact info
Via Generale Gonzaga 50, 84091, Battipaglia, Italy
- 0828 307965
- otticamauro.info@gmail.com
- otticamauro.biz
Highly recommended!
Highly recommended!
The shop managed to acquire the almost sold out Ray Ban model I sought for and ship them to me within my time limit for delivery. Bravo!
Communication with Support is very responsive and polite.
Again, highly recommended!
15 September 2023
Unprompted review
This is the second time I ordered…
This is the second time I ordered reading glasses for the Netherlands and both times excellent service and verry friendly
7 August 2023
Unprompted review
Great service
Great service! Fast delivery! Beautiful packaging. Thank you will shop again ✨
27 April 2023
Everything is great!
Everything is great!
Product quality is excellent
Hassly-free payment
Timely information
Fast shipping
Thank you!
17 February 2023
very quick shipping
very quick shipping
the package was in very good condition, and even a little gift was sent to clean the lens of the glasses.
thank you!
20 January 2023
Reply from Ottica Mauro
Dear Mafalda,
Many thanks to you for trusting us. We are very pleased that you are happy with your experience with us.
We wish you all the best!
Ottica Mauro.
Fast delivery and a beautiful pair of…
Fast delivery and a beautiful pair of glasses...great price...i would like to buy there again…top quality 👍🏼
26 October 2022
Reply from Ottica Mauro
Thank you s much for your positive feedback!
We are very glad that you are happy with your purchase.
We wish you all the best.
Excellent buying experience
Excellent buying experience, Great feedback via what’s up messages, fast delivery, quality sunglasses !
I would definitely buy from this store again and would recommend others to do so.
7 September 2022
Reply from Ottica Mauro
Thank you so much Petros!
We are sooooo happy to read this from you!
We wish you all the best.
Ottica Mauro.
Excellent service and communication
Excellent service and communication. Ultra fast delivery. Package was perfectly prepared and sealed.
1 August 2022
Reply from Ottica Mauro
Thank you for your feedback!
We are happy that all is gone well.
We wish you all the best!
Reply from Ottica Mauro
Thank you for your positive feedback!
We are so happy to have met your expectations!
We wish you the best!
I was so happy that I finally found the…
I was so happy that I finally found the frame I wanted from your online site. I searched my other places and I cannot find. The shop is very responsive and patient to my queries, though I have sent a few queries.
Excellent customer service.
1 July 2022
Reply from Ottica Mauro
So happy to hear this from you!
Thanks so much for your compliments, we are glad to satisfy our customer!
We wish you all the best!
Amazing service
Amazing service, very helpful, fast delivery, would love to cooperate again ❤️
26 June 2022
Very helpful staff
Very helpful staff! I got in touch with them via Whattsapp, they got back to me immediately.
I got my glasses in 5 days! very good quality
Thank you very much!
30 May 2022
Reply from Ottica Mauro
We are so happy to hear this from you!
It has been a pleasure for us!
We wish you the best!
Great and professional customer service and store!
Very good customer service via WhatsApp where I immediately got replies and information about my purchase. Very well packaged and arrived with all items whereas store bought. Highly recommend this store!
4 May 2022
Reply from Ottica Mauro
Thank you for all your compliments,
We are so happy that the purchase satisfied you.
Thank you for the trust you have placed in us.
We wish you the best!
Terrible service
Asked in advance wether it is in stock and they replied within minutes stating they would send it in 5 days.
10 days later they are not reacting to my emails and I have no idea when it will arrive.
I have cancelled the order and waiting how smooth this will go.
7 March 2021
Reply from Ottica Mauro
Dear Customer,
our suppliers assure us to send us the products within 5 days of our order, unfortunately these times are not always respected.
At the time of your order, the glasses were available, but delivery times were not respected.
However, your glasses have just arrived, if you want we can ship them by today, otherwise we will refund immediately.
We apologize infinitely for the inconvenience this may have caused you.
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