UPDATE: Customer Service contacted me and “promptly” replaced ALL my bracelets and gave me an extra one/my birthday stone! Peridot. Absolutely awesome!!!! Thank you. Terrible! My hubby ordered 4 b... See more
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Company details
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Otter Spirit is a handcrafted gemstone jewelry brand that celebrates the beauty of natural crystals. Founded in Monterey, California, it is driven by a deep commitment to animal protection, donating a portion of its proceeds to ocean conservation nonprofits, including the Monterey Bay Aquarium.
Contact info
United States
- help@otterspirit.com
- otterspirit.com
Replied to 25% of negative reviews
Typically replies within 48 hours
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Loved the sphere gems
Super cool brand. I especially loved the sphere gems they are creating. I had many options to choose from. It really helped me to find which gem I wanted to have. I heard that they are expanding their accessories as well. In couple of months there will be ring options. Which I probably will grab one that I resonate with.
I have had nothing but great…
I have had nothing but great experiences with ordering and delivery. The products are top quality and when I did share insights with their team I got quick responses including being sent a replacement earring when I had difficulty with the latch.
I love my otter spirit jewelry
This is my second time getting items from otter spirit and I absolutely love them. The jewelry last and stays in great condition with a perfect fit every time. Each item comes with care instructions and important information about each individual item as well
Very Nice Service!
I love Otter Spirit! I have recommended them to everyone who compliments me when I wear my bracelets (: & it’s been wonderful collaborating with them. Just great quality over all & such an amazing brand. ❤️
I love Otter Spirit
I love Otter Spirit. I found the company after they reached out to me to collaborate, and they are wonderful to work with. Excellent customer service! The bracelets are lovely and the gem stones are genuine, which is wonderful. They have a gem for every purpose you can think of, in different forms (bracelets, necklaces, etc) and the collections are super cute. The fact Otter Spirit supports otters is just icing on the cake. Highly recommended!
I love Otter Spirit
I love Otter Spirit. I love the stunning gemstone bracelets that I wear all the time and I love the people who run the company. I have nothing but good things to say about the whole Otter Spirit experience.
Review from a frequent flyer with Otter Spirit!
I have two sets of bracelets which I have worn all of the time since I received them. I have also given bracelets to friends of mine. They are beautiful.
The people at Otter Spirit are helpful and friendly. I love looking through the web site which is always tempting!
I am so pleased - nay, delighted - with Otter Spirit and their products and I have recommended to friends.
I am always impressed with the quality…
I am always impressed with the quality of the products I have received from Otter Spirit. The quality of the stones is by far the best I have encountered and t he vibration from the various sets I have is truly amazing!
Otter Spirit is an excellent place to…
Otter Spirit is an excellent place to buy your Crystal bracelets or jewelry. The quality it what’s expected and more. I would recommend to anyone wanting powerful bracelets.
The best of the best gemstone! 💎
I’m a huge fan of Otter Spirit and their gemstone bracelets and jewelry. The pieces are beautiful, high-quality, and feel truly special. I also love that they support otters and give back through their brand. Highly recommend investing in their jewelry — you won’t be disappointed!
Beautiful pieces with powerful energy ✨
I absolutely love Otter Spirit! Every piece I’ve received is not only stunning in design but also carries a beautiful, grounding energy. The quality of the gemstones is exceptional, and you can feel the intention behind every item.
The team is incredibly kind, responsive, and thoughtful — it truly feels like they care about their community and the meaning behind their creations. I’ve shared their pieces with my own audience, and people resonate deeply with them.
Highly recommend Otter Spirit to anyone looking for meaningful, high-quality jewelry infused with purpose. 🦦💙
⭐ Otter Spirit – My Honest Review as a Brand Partner & Customer
Otter Spirit is a brand that genuinely cares about quality, energy, and customer experience.
My own experience with their products and team has been absolutely wonderful, and I feel confident recommending them to my audience on YouTube.
They’re not just selling bracelets, they’re selling emotional value, healing, and connection. And they’re doing it beautifully.
Shopping on their website is genuinely enjoyable. The layout is easy to navigate, the product pages are clean, and it’s simple to find details about each item.
This makes a world of difference for creators like me who want to direct our audience to something user-friendly.
I’m excited to continue working with them.
Jaime (AKA DCT-Divinely Canadian Tarot
I love otter spirit I think their…
I love otter spirit I think their products are beautiful and everybody has been so extremely helpful. I also love sharing their products on my YouTube channel.
Amazing bracelets
Amazing bracelets, super fast delivery - even to the UK! Thank you =)
I absolutely love the quality
I absolutely love the quality, the packaging, and the feel good vibes. Every bracelet I have received has been quality and beautiful and fits just right. I absolutely love a company who gives back and creates a quality product.
The quality of their gem stones are…
The quality of their gem stones are amazing. Their jewelry is beautiful and well made they automatically give you a 2 year warranty on all their jewelry without any additional cost. The shipping is fast and on time. They truly where a pleasure to work with.
Otter Spirit is a wonderful company…
Otter Spirit is a wonderful company that makes high quality crystal jewelry and products. I have been lucky enough to collaborate with this company since 2024 and I have many pieces of jewelry that I love and wear frequently. I really enjoy how beautiful and versatile their monthly, zodiac, and chakra bracelet bundles are. They are truly a great value. The stones are incredibly grounding and are of amazing quality. I highly recommend everyone purchase their crystal jewelry through Otter Spirit.
An Unforgettable Experience!
Hi everyone, this is my first Trustpilot review. I felt compelled to sign up and leave it after my experience.
I recently ordered six gemstone bracelets from Otter Spirit and I’m absolutely blown away by the quality. Each bracelet was beautifully made, full of clarity, colour, and craftsmanship that you just don’t see every day.
One of the bracelets unfortunately snapped not long after I received it - but the way customer support handled it was nothing short of exceptional. Jen, in particular, was incredible. She responded with genuine care, professionalism, and warmth, and immediately resolved the issue without any stress at all. It was the kind of customer service you don’t forget.
Otter Spirit truly went that extra step to make the whole experience memorable. You can feel the heart behind this family-owned business, and knowing that every purchase contributes to the conservation and wellbeing of wild sea otters makes supporting them even more meaningful.
Absolutely amazing products, incredible customer care, and a business with real soul. Thank you so much, Otter Spirit - you’ve earned a loyal customer for life.
KEEP UP THE GREAT WORK!!
Lovely bracelets as always
Lovely bracelets as always. I have purchased many and love them all. :)
I fully paid for six gemstone bracelets…
I fully paid for six gemstone bracelets and still haven’t received the correct items or proper sizes once I returned them. The company keeps apologizing but never delivers what was promised. Communication is poor, and the process feels deceptive and drawn out. I just want the quality products I paid for, but this experience has been frustrating and unprofessional. I would not do business with them. Purchase products on 10-16-2025 until presence. Issue still unresolved. You dont know who you talking to. A man, A woman, A "AI bot. Or AI generated
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