OS Residential Properties Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Real Estate Agency
  2. Property Management Company

Written by the company

OS Residential Properties provides a comprehensive range of property services. Our firm specialises in professional sales, lettings, and property management services designed to support your specific real estate needs. Whether you are looking to market a property for sale, secure reliable tenants, or require dedicated oversight for your portfolio, we are committed to providing high-quality, effective management solutions.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have found the services of OS…

I have found the services of OS Residential Properties to be exceptionally reliable and timely. I was supported by Nana, who is professional, friendly, and took a genuine interest in helping me secure reliable tenants, OS Residential Properties has also taken over the management of my property, a task I had struggled with for the past five years. The entire process was seamless and stress-free.
Unlike my experiences with agents at larger companies, Nana is highly responsive, positive, and knowledgeable. I feel my property is in very good hands and highly recommend OS Residential Properties to anyone, especially those who prefer the personalised, one-to-one service that a smaller agency provides.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic expert property managers

I took a calculated risk choosing a smaller company, without the huge footprint or profile of some of the bigger London estate agents, to manage my rental property for me, even though I worried a smaller family business might not have the same level of professionalism or experience as the bigger, well-known ones. I’m so glad I did. Nana and her team have treated my property as if it’s their own. They respond to both myself and my tenants within minutes, regardless of the day or the time, and with absolute care and professionalism. They are always incredibly well informed, and offer sound sensible advice. They also have a great book of handymen for repairs and take great care to ensure the property is well-maintained, for my peace of mind and for the tenants’ comfort and safety. I can’t recommend them highly enough. I always feel I’m in safe hands, and that they’re going to give care and attention to any matters that arise. Without the vast portfolios of larger companies, they can give individualised care and attention to the clients they have, and I’ve always found them to be helpful, experienced and responsive.

1 March 2026
Unprompted review
OS Residential Properties logo

Reply from OS Residential Properties

Thank you so much for sharing your positive experience and also for your kind words.
Nana

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look