Oshoppu Reviews 119

By far the best miniature sewing machine I have seen! I ❤ it. Fast delivery too. Thank you!

Very quick delivery , thank you

Straightforward experience, great items.

Love this shop!! Everything I get from here is always so cute and packaged so nicely, will definitely continue to shop here!! :)

As ordered, as expected. Delivered on time, packaged well, product was very cute, happy with my order.

Always happy, even if you are making me very poor 😂😂😂😂

Prompt customer service and cute products, what's not to love!

I ordered on monday and it came on Thursday which is very impressive considering the fact its from japan. Im very happy with my order and i will be a returning customer to buy more kirimichan/kuromi stuff hehehe :3

Lovely item brought, especially since it's quite hard to find charmmy kitty merch in the UK. You can tell that the seller is passionate with her family business <3. Fast delivery and great quality too.

Really funky little shop and incredible customer service! I had a few queries about my order and my emails were responded to and all issues were resolved within minutes :)

The website is easy to use and navigate and the service is brilliant!
Lots of things not easily found without expensive shipping costs

Great selection of awesome products that are hard to get in the uk. Always arrive well packaged and pretty quick for a small business!

I really wanted this figure and was very pleased to pre-order from Oshoppu. My pre-order came earlier than the expected date and arrived in perfect condition, wrapped in pink tissue paper with a cute card inside. 10/10 will order again.

Seeing the negative review I felt compelled to tell my story about what happened when something went wrong. We have ordered countless times from Oshoppu and it has always been a pleasure. On one occasion they accidentally sent the wrong item (which was actually more expensive than what was ordered). I contacted them directly and they were fantastic. The correct plush was immediately sent out and arrangements were being made to return the wrong item at no cost to me. However we had fallen in love with the other plush too so asked if we could pay for it and keep it. Luckily no-one else was waiting for it so we could and Oshoppu even refused to take the full amount so we got a very generous discount, refunded postage and two adorable plushies! Mistakes can happen but how a company handles them is telling. Oshoppu quickly rectified their mistake all while being professional, kind, helpful and generous. If I could give more than 5 stars I would!

I had a great experience with Oshoppu- they answered my questions so quickly and I received my item within 24 hours of ordering!

I adore ordering from this shop, have done several times and will continue to come back and get kawaii goods that I can't easily get for a reasonable price anywhere else in the UK. I got an Usahana plushie here last time I ordered that was like double the price anywhere else to import from Japan. Don't hesitate to order here, they're one of the good ones!

It was SCAM!
Not send what was ordered.
Nit sent Return Shipping Label.
Forced to keep something I don't want , double more paid as cost on other platforms.
BAD Service,Bad experience!

Good shipping and it arrived safely. The only problem I had was when one of my items was out of stock I was just refunded and not contacted. I would have chosen something else if given the option but would have liked an email that it was out of stock at lease

Really happy to get some frieren cards however I will say they are quite expensive here considering you can get a whole booster box for £33.

My order arrived quickly and was well packaged. When unfortunately some of it did not suit my needs, a return was arranged straight away and without issue.